Fantastic service. We recently were away on vacation and needed someone to watch our pets. Not an easy task with three cats and two rabbits. Two of the three cats are diabetic and need insulin, one of the rabbits is blind. The service was very professional. Came by the house, did a tour, met the pets, took notes and provided a quote. The service is fully bonded and insured. We provided house keys, security access. They came in twice a day, fed the animals, game them their shots, kept the house clean, took out the garbage, got the mail, sent us status and progress emails daily, played with the pets, took care of unexpected pet 'accidents' and so much more. I can't say enough how great this service was. They were extremely reliable and allowed us to enjoy our vacation knowing our house and pets were well taken care of. read more

We have left out mini dachshund with Becca & Rob of A Pet Nanny Plus a few times over the last 3-4 years and we know he is in good hands. Becca & Rob are true animal lovers and are patient and loving with their client's pets. The pets are not boarded, instead they live and sleep amongst the family as if they were their own. We will continue to use their services and recommend A Pet Nanny Plus to anyone who needs to leave their little furry friends with someone. read more

A Pet Nanny Plus is an incredible service, and I highly recommend them for both dog and cat owners. Our nanny, Kristen, visited both our pups daily and left detailed notes. She was honest with each note she left, letting us know of any behaviour or medical issues if they arose. She was caring, kind, and patient with our rescue dog Tux, and gave our Fran lots of love and attention as well. We also had Janice who was equally as great, and was very understanding of the issues we were working through with our rescue Tux. We are moving, and I will greatly miss their professionalism and services. Thank you for being so wonderful! read more

I have used them before and I will NEVER use them again. They left our house in a disgusting mess. They didn't read the instructions correctly and my dogs were so sick after we came home, we spent hundreds on getting them healthy again! They left the dogs in their crates during the day in the 100-degree heat with no water and let the dogs into a part of the house that was under construction. I won't get into detail as to what happened with that. I will never deal with them again read more

Booked a week with them, only to have them cancel a week before our vacation. Now left us with less than a week to find someone to watch our dog. Terrible business and I'm making sure all my friends with pets do not use there service. Also they never responded to emails I sent. I wish I could give them no stars but this site wont let me. Terry oshawa read more

Lillian and her team are extremely flexible and accomodating to my schedule, making it easy to trust them to care for my pup, even in a pinch. Lillian is trustworthy, kind and responsive. There's no doubt she truly loves this job. The daily notes or even photos sent over text always assure me that my dog is in good hands while I am away. The prices are also fair. I would highly recommend this company! read more

We have been using A Pet Nanny Plus for the past 5 years and am totally satisfied with their services. They take very good care of our girls ( two cats - Maryanne and Ginger), and we feel like we can totally trust them in our home. Their first visit involved getting to know the cats, including what activities and toys they enjoy, what are their hiding spots as well as getting our keys etc. We can book them for weekends or weeks, for usually two visits a day. Debbie, our usual care taker, leaves us lovely notes about what happened each day, and often sends us emails as well. I especially like the emails when we are away for several days since I'm such a worrier about my girls. We find hiring professionals so much better than relying on friends or family who often let you down. It's so worth the money. We highly recommend them! read more

My husband and I never used a pet nanny service before using this one. We were nervous for our vacation and always relied on family in the end because of being nervous that someone would actually treat our "babies" with positive love and attention. So we took the plunge and tried the service and can say we would use them again with no thought of it. They were great and the service was nice and easy. Our kitty was content when we came home and a pet nanny plus did more then expected. read more

I had to leave my two dogs for two nights while I attended a wedding. I opted to have a nanny stay in my home overnight with them, with a half hour visit each day. They haven't spent a night without one of us ever, but I returned home to two happy, calm dogs. I received a very comforting report every day, with enough anecdotes about their behaviour and eccentricities that I knew she was paying close attention. When she described how they were both sleeping on her feet, I knew she had been thoroughly accepted into their "pack". Although I hadn't asked her to, our nanny brushed them every day, and knowing I was going to be arriving home late at night, she even left the porch light on for me. I will use this service again, and couldn't recommend it more highly. read more

We hired A Pet Nanny Plus to visit our country home 2x a day for 10 days over March Break. Being on a country property meant that we only required our animals to be fed and let outside/taken in and not the 30 min leash walks that would be needed in a subdivision. The woman came on time to have a pre-vacation meeting and took notes re: the animals (one inside dog/cat and one dog that stays outside and protects the property from coyotes). We gave her an emergency email and phone number, in case there's any issues that arise and 2 keys to the front door, which is the door the caretaker was going to use. We even went so far as to move the cat and dog food/litter to the front foyer so that she did not need to wander through the house. I should mention that the supervisor had wanted 3 visits a day ( we were already paying extra per visit because we were a couple miles north of their regular zone), but declined and told her we had family that could drop by if needed. So... we locked up the house and headed south. We did not hear from the company while away so presumed all was well. When we arrived home at 2:30am from the airport we discovered that our man door to the house from the garage was unlocked. We had secured this door when we left. There was a note from the caretaker stating that she had run out of food for the cat (we had left plenty), there was several urine puddles on our hardwood and she had taken $60.00 of chicken food and dumped it in the food holders for chickens. P.S. There was no instruction to care for chickens other than help yourself to the eggs. When we had to email several days later to request they return our house keys, we were told that the caretaker had left the side door unlocked every night thinking our "family member" was stopping by!!!!!! Everyday the caretaker arrived, our large outside dog was laying in the house and the door was wide open!!!!! Instead of securing the house each day when she left, she left it on unlocked over and over!!! Our hydro which is ridiculous enough is now through the rood as we had our side door open every night for over a week!!!! It has been a few days since our last email correspondence (as she has not called us as requested in our emails) and although we were told our keys would be returned 2 days ago, they have not been. We are going to have to contact police if the keys are not returned. We paid $500.00 for this incompetent service. We had no one else come to the house the whole 10 days as my family went on a last minute vacation and really relied on this service to keep my home and animals safe and protected. They failed miserably. The chq has been cashed and no compensation offered for the now tripled hydro bill, not to mention the risk they put our house under by allowing our dog to paw open an unsecured door...not once but everyday!!!!!!! Horrible common sense!!!!! read more