It hasn't even been hardly 5 minutes since I left from my (first EVER!) waxing appt with Helen, but…read moreI couldn't wait to write a rave-review of my incredible experience!! Not only is her studio instantly calming thanks to the artful and relaxing environment she's created, but her personality and expertise immediately put me at ease. She thoroughly explained every step of the process in the utmost professional yet chill manner. She made sure to check throughout the process if I had any questions, and gave an understandable and detailed aftercare protocol to follow. I wound up purchasing one of the exfoliating products she recommended, but unlike some salon experiences, I NEVER felt like she was pressuring me to buy the product, which I greatly appreciated. I could go on-and-on about how wonderful Helen is both as an esthetician and person in general -- I will 1000% be back to see her and can't wait to recommend her to friends!! Thanks again, Helen!! You're the best!

Um, t'yea!! What a great experience!! First time with Helen and she was thorough and explained her…read morewhole process. Clean. Professional. On time. Seems right in line with prices nearby. Gotta say- the pain is worth it. Walking out refreshed feels amazing :D

This review is for Spa St. Louis: A sanctuary in the middle of St. Louis…read more I stayed at Hotel St. Louis for conference, and was in dire need of a haircut and color. Miranda cut and did subtle balayage on my hair to mimic Sandra Bullock's hair in Ocean's Eight. She hit it out of the ballpark!! Spot on. Couldn't be happier.

The booking is always easy and accurate on-line, and on the phone…read more Bennie always gets it right for my wife! The atmosphere is friendly, active, and has a great vibe.

I've come here several times for different services, including eyebrow waxing, a lymphatic drainage…read moremassage, and most recently, an Indian head massage. I've always had great experiences, but this last visit really stood out. Mary was my therapist, and she was absolutely wonderful. Her energy was so calming and welcoming from the moment I arrived. She was incredibly kind, accommodating, and took the time to really understand what I wanted to get out of my appointment. It was clear she genuinely cared about providing the best experience possible. I left feeling refreshed, rejuvenated, and already looking forward to booking with her again. The only downside was that my appointment started about 15 minutes late because the client before me arrived late, which pushed the entire schedule back. Unfortunately, I had another commitment afterward and couldn't stay later, so I ended up losing part of my appointment time. I understand that delays happen, but I think a better solution would be to either reschedule significantly late clients or shorten their appointment so the rest of the day's schedule isn't impacted. It was disappointing to lose time from my service due to circumstances outside of my control. That said, Mary handled the situation with professionalism and made the most of the time we had. Her excellent care more than made up for the delay, and I'll definitely be returning.

I try to do one things a month for myself (massage, manicure, pedicure etc). I had never had a…read morefacial so I thought I would give it a try. I booked a custom facial with additional massage. I told the esthetician that I have sensitive skin and to please adjust products accordingly. She told me I was wrong and didn't have sensitive skin. I should have left then but I thought once she looked at it under the light she would see I was correct. Oh how I was wrong. I even told her during the facial that my skin was a tingly and felt funny. Im kicking myself for not getting up and leaving then too. So now I'm having to schedule a dermatology appointment because my skin looks like strawberry. It is red and itchy and burns. They may do ok with skin that isn't sensitive but I don't recommend even trying it with sensitive skin. Also don't add on the additional massage. It wasn't a real massage. Pressure was light and that is being generous. It felt more like she was putting lotion on my skin. With all the places in St Louis, I would find a different place for a facial and massage.

Everyone was super nice and very accommodating. We got the couples massage and it was very nice and…read morerelaxing

I booked a Garden Goddess combo for myself and my sister, including a facial, paraffin, hot stone,…read moreand a 90-minute massage. I tipped $200 and thanked the staff, but I want to share feedback because this business has real potential. Unfortunately, due to several fatal flaws, they've lost a high-value, repeat spa customer who frequently gifts spa experiences. I hope ownership takes this seriously and makes improvements. First, the entrance is difficult to find. There is no clear signage, and the only visible gate says "welcome" but is shut. Once we found the correct entrance, the steps were covered in months of dead leaves, completely obstructing them leaving an unsafe, unprofessional, and ugly entrance. Fixing would cost 5 minutes. Upon entering, we were not greeted warmly or offered water, tea, or wine--standard at this price point. We were simply told to remove our shoes. We had to ask for water, which was served in a tiny cup with no carafe to refill ourselves. The waiting area was visually nice but had absolutely no music, creating an awkward, tense atmosphere instead of relaxing. We arrived early to change into robes, as I confirmed over the phone, but none were offered, we had to ask. The robes were old, worn. It was also 90 degrees, and the AC was off. After an awkward exchange where they said they could turn it on "if we wanted," we said YES but it was never turned on it seems. I discover that music was handled individually by each therapist on their personal phones, which led to interruptions when switching providers. Notifications disrupted the experience, and one therapist clearly didn't review my intake form. I had to stop her mid-session to change the music from loud lo-fi to the healing frequencies I had requested. It made the intake form feel pointless. My facial was extremely disappointing. The esthetician needs severe coaching, she used harsh, fast movements that were stressful rather than relaxing. She used Kleenex on my face, which broke apart during use, and did not fully remove exfoliant before continuing, causing gritty residue to be rubbed into my skin. During the enzyme, she left me alone instead of providing a neck or shoulder massage, which is standard. The paraffin treatment involved an awkward wax-filled glove that was difficult to use and poorly applied. The massage started without consideration of my intake form. The therapist immediately worked on my inner thigh: an area I explicitly marked as off-limits due to a serious injury. I had to stop her. While her technique was otherwise good, she made loud, constant hissing and huffing noises, which were distracting and uncomfortable. Bringing me to the most frustrating issue: I had clearly requested separate rooms when booking, and this was confirmed. Instead, we were placed in the same room without acknowledgment, explanation, or apology. I didn't speak up because I didn't want to disrupt my sister's experience, but this was a major breach of expectation. Upon checkout, the staff member remained seated, made minimal eye contact, and showed little appreciation. The overall customer service felt cold and disengaged. I will not be returning, but I hope this feedback is taken seriously. With better attention to detail, communication, and professionalism, this business could significantly improve and retain customers like me.

I never had my brows threaded (I waxed my own) until my daughter forced me to come with her. I'll…read morenever go back to waxing. I've been here multiple times, and I'm always in and out in under 10 minutes. Even when there are several people waiting, they're fast. They do a beautiful job on my brows. I'm super picky, and love their work. I have thick, dark brows, and they always look absolutely perfect when they're finished. I'm not a chatty person, so I love that there really is no small talk. The ladies ask what you want, do it in silence, and off you go. If you're a chatty person, you may not like that, so take it for what it's worth. The price recently went up a couple of dollars (I think it's $14), but it's well worth it to me.

This is my favorite place to be get my eye brows done. They always do a great job and it is so…read morereasonably priced! Services I've gotten done here: eyebrow threading, eyebrow tinting, upper lip wax

This place is NOT a relaxing atmosphere. My room had a ton of windows that let in a lot of light…read more When you are on your back you just see a ceiling of water stains. Fire alarm was pulled out of the ceiling. The whole room should be for storage. Massage was inconsistent. Normally they spend equal amount of time on each side and do similar things. My masseur spent maybe half the line on my left side than she did on the right. She also used different techniques on each side, and there was no reason for it. Also, I got the CBD upgrade, but I know she didn't use it but charged me for it. They say it is controlled, so the from desk lady poured it in a cup for the massage lady to add it to the cream. When I was dressing, I saw the oil still in the cup. I didn't question it at that point because I just wanted to get out of there and had a gift card, so I wasn't going to come back anyway to use the rest of the money. Maybe their other locations are better, but don't go here.

Heather is a very intuitive massage therapist. Her hands are irreplaceable. She is a…read moreprofessional in every way. Highly recommend Heather all day everyday !!

We're from NY and l needed to get my hair done for my son's Wedding and Rehearsal Dinner. I found…read morethis salon and Julie on line and l am SO glad l did! I came a few months prior and she did a test run for the Bridal Shower and spent a long time getting it to look perfect so l felt confident it would be great for the wedding and it WAS! She's attentive( answering my many texts and pics l sent before meeting her lol),patient,kind and made the entire experience fun and pleasant. I even brought a few of my friends attending the wedding who got their hair done there as well and EVERYONE was so happy! She made a stressful situation being from out of town a wonderful experience and days to remember!

I got my haircut by Maddie and she was honestly the best hair stylist I have ever had! She was so…read moregood about checking in at each part of the haircut to see if I wanted it shorter/different. She's such a nice person too and a delight to talk to. I only visit St. Louis a few times a year but I will forever be sure to get my haircut by her whenever I visit!

Natalie, the owner & lead stylist at Zephyr Salon, truly knows her craft. She's been in the…read moreindustry a long time, and it shows in both her confidence and her ability to create a look that genuinely suits you. She has a clear vision, listens well, and makes you feel completely comfortable and understood in her chair. The salon itself is such a vibe. It is fun, lively, and beautifully designed. The built-in bar is a huge bonus. Being able to enjoy a cocktail or a glass of wine while getting your hair done takes the whole experience up a level. Natalie clearly has an incredible eye not only for hair, but for ambiance too. If you're looking for a stylist who truly knows her stuff, runs a gorgeous salon, and stays fully booked for a reason, Natalie is absolutely your girl.

Megan is professional, a calm, supportive listener. A stylist who executes the discussed style…read moreplan with a gentle positive spirit.