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    The After Experience

    5.0 (3 reviews)
    Open 10:00 am - 7:00 pm

    By appointment only

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    2 months ago

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    9 years ago

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    7 years ago

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    Secret Garden

    Secret Garden

    4.6(25 reviews)
    1.7 miForest Park Southeast

    I was gifted a massage on my birthday here at Secret Garden; it's almost bizarre seeing a colonial…read morestyle house in St Louis among all the bricks, but it has a super home-y feel to it! India was my massage therapist and I had a 90 minute massage that was so relaxing I melted into the table. Super recommend this place, parking and entrance can be a bit confusing but that just gives you more opportunity to meander the beautiful property.

    I booked a Garden Goddess combo for myself and my sister, including a facial, paraffin, hot stone,…read moreand a 90-minute massage. I tipped $200 and thanked the staff, but I want to share feedback because this business has real potential. Unfortunately, due to several fatal flaws, they've lost a high-value, repeat spa customer who frequently gifts spa experiences. I hope ownership takes this seriously and makes improvements. First, the entrance is difficult to find. There is no clear signage, and the only visible gate says "welcome" but is shut. Once we found the correct entrance, the steps were covered in months of dead leaves, completely obstructing them leaving an unsafe, unprofessional, and ugly entrance. Fixing would cost 5 minutes. Upon entering, we were not greeted warmly or offered water, tea, or wine--standard at this price point. We were simply told to remove our shoes. We had to ask for water, which was served in a tiny cup with no carafe to refill ourselves. The waiting area was visually nice but had absolutely no music, creating an awkward, tense atmosphere instead of relaxing. We arrived early to change into robes, as I confirmed over the phone, but none were offered, we had to ask. The robes were old, worn. It was also 90 degrees, and the AC was off. After an awkward exchange where they said they could turn it on "if we wanted," we said YES but it was never turned on it seems. I discover that music was handled individually by each therapist on their personal phones, which led to interruptions when switching providers. Notifications disrupted the experience, and one therapist clearly didn't review my intake form. I had to stop her mid-session to change the music from loud lo-fi to the healing frequencies I had requested. It made the intake form feel pointless. My facial was extremely disappointing. The esthetician needs severe coaching, she used harsh, fast movements that were stressful rather than relaxing. She used Kleenex on my face, which broke apart during use, and did not fully remove exfoliant before continuing, causing gritty residue to be rubbed into my skin. During the enzyme, she left me alone instead of providing a neck or shoulder massage, which is standard. The paraffin treatment involved an awkward wax-filled glove that was difficult to use and poorly applied. The massage started without consideration of my intake form. The therapist immediately worked on my inner thigh: an area I explicitly marked as off-limits due to a serious injury. I had to stop her. While her technique was otherwise good, she made loud, constant hissing and huffing noises, which were distracting and uncomfortable. Bringing me to the most frustrating issue: I had clearly requested separate rooms when booking, and this was confirmed. Instead, we were placed in the same room without acknowledgment, explanation, or apology. I didn't speak up because I didn't want to disrupt my sister's experience, but this was a major breach of expectation. Upon checkout, the staff member remained seated, made minimal eye contact, and showed little appreciation. The overall customer service felt cold and disengaged. I will not be returning, but I hope this feedback is taken seriously. With better attention to detail, communication, and professionalism, this business could significantly improve and retain customers like me.

    Photos
    Secret Garden - Romantic couples massage

    Romantic couples massage

    Secret Garden
    Secret Garden - Hot tub pre-massage

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    Hot tub pre-massage

    The Ritz-Carlton Spa

    The Ritz-Carlton Spa

    4.1(7 reviews)
    5.8 mi

    Top Notch service! Very friendly staff and attentive! My masseuse for this visit, 1st Visit, was…read moreDebbie and she was great! I went with the 50 Min Relaxation Massage w/Hot Stones. Located on the 3rd Floor inside the Fitness Space, you are greeted upon entry and complete the appropriate form. Escorted to the Women's Locker room to change and await your masseuse. You can use the steam and other facilities while there. Overall, a wonderful experience and I would visit again.

    I was disappointed by a few things regarding my recent appointment for a custom facial and massage…read more The front desk staff, very friendly and accommodating, I even gave her a tip. The Locker room with the sauna etc closed at 7pm. I found that rather early and as a guest at the hotel on a business trip didn't have the opportunity to truly utilize it to unwind. Bummer. Now for the services. My masseuse was good enough, I enjoyed the aromatics and the massage itself was relaxing and that's what I needed. I could have used more time there than with the facial which was lacking. I expect excellence from the Ritz and that is where the moss came. I didn't hav a facial analysis. I received no information as to what was being used and what was being done. I got little information absent of the push to buy a product that I still can't tell the reason for. I left with whatever was the last product on my face peeling off which was unfortunate as I was quickly transitioning to an on-site dinner. I don't think it was a moisturizer. Things were out on my face and just removed, it felt like something I could have done in my room myself. I didn't get any massaging. Things stipulated in the description and it was the same cost as the massage and I have gotten much more for less at like facilities. I would not return except to utilize the sauna etc. Massage, maybe. Facial not at all. Thus. The 3 star which is a rounding of what might be a 2.8

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    The Ritz-Carlton Spa
    The Ritz-Carlton Spa - Dining room

    Dining room

    The Ritz-Carlton Spa - Locker room

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    Locker room

    Spa at Four Seasons Hotel St. Louis - Water & towel station in Women's Locker room

    Spa at Four Seasons Hotel St. Louis

    4.2(63 reviews)
    3.8 miDowntown
    $$$$

    Now I love a good spa and this spa was top notch, but I've never seen a spa that offered a menu…read morewhere they escort you to a tranquil area to dine properly. I was on cloud 9 and I hadn't even had my service yet. My sister and I scheduled on the 1st of January because we were back home and everything would be closed for the most part. I scheduled the Hungarian Mud Wrap and felt like I was floating after my service. I had Maggie as my massage therapist and she was extremely knowledgeable about joint and muscle pain. The service itself was 100 minutes and included a full body massage and a head mud/oil scrub. It was by far the best spa treatment I've ever had. The spa was booked at capacity that day, so it was pretty full. They had two waiting rooms to relax, drink tea/coffee, have snacks and order your food if you wanted. The services came with a complimentary mimosa or mocktail. The infrared sauna was a one person sauna, but obviously has great benefits. Within the women's locker room, there were 3 eucalyptus showers that were life changing. I cannot wait to go back when we are back in St Louis.

    Finally... the service was amazing.. totally up to Four Seasons Spa Standards.. maybe I just kept…read moregetting the wrong providers? All I can say is Joni ... Kyra.. spa manager.. hotel manager.. you are amazing.. corrected so many wrongs and the decline I thought was happening... Also Easter Brunch.. wow.. so amazing. What a great day with my thank you to all including valet service, cooks, all staff.. you killed it. Best service and food in a decade

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    Spa at Four Seasons Hotel St. Louis
    Spa at Four Seasons Hotel St. Louis
    Spa at Four Seasons Hotel St. Louis

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    The Shine Spa

    The Shine Spa

    5.0(23 reviews)
    5.7 mi

    Excellent first experience getting a lip flip and DAO Xeomin! I wanted to talk about other…read moreprocedures, and Melanie talked through why they shouldn't be the first choice given my skin's condition and look. I really appreciated her conservative approach and felt confident in her ability. She also talked through all my weird allergies to be sure I'd likely have no negative reaction I'll be back for sure!

    My friend reached out to me to help her find a place to get her first lip flip, and knowing how…read moremuch I love Yelp, she trusted me to find her a spot! The Shine Spa was one of the first places I found, and I immediately knew it was the one! I tagged along with my friend to provide emotional support and my hand for her to squeeze. The experience start to finish was fabulous. Booking an appointment online was easy and straightforward. Upon arrival, there was plenty of street parking available. We walked in and were greeted right away. My friend checked in, and we waited for a few minutes in the lobby. It was very modern and comfortable in there. Then, we headed back to a private room. Everything was super clean and inviting. I can't recommend Sam enough. She was INCREDIBLE and beyond helpful. Because my friend had never gotten injections or anything like that before, she had lots of questions and wanted to know what would work best for her. Sam walked her through the entire process and gave honest advice on everything. My friend ended up choosing a lip flip over filler, and she felt very reassured on her decision. We couldn't believe how fast the entire process was. If I ever decide to get a lip flip or anything similar, I will without a doubt choose The Shine Spa.

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    The Shine Spa
    The Shine Spa
    The Shine Spa

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    The After Experience - eyelashservice - Updated May 2026

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