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    A Moorean Baker, DDS

    4.0 (2 reviews)

    Services - A Moorean Baker, DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    A Moorean Baker, DDS Photos

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    10 years ago

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    Capitol Family Dentistry - Dr. Tyler Jacques

    Capitol Family Dentistry

    4.5(29 reviews)
    0.8 miCapitol Hill

    Update: After speaking with Dr. Jacques, who gave me a call. He is always kind and knowledgeable…read more He let me know that he referred me based on my insurance and to contact them. He did this in the manner it should have been done from the beginning. Unfortunately, he agreed I shouldn't come back because his front desk staff attitude is bad and afraid if I come back in person there may be some physical altercation, which is scary because why would it get physical if you hire professional staff? That was a super weird comment. .................................................................................................................................. DO NOT patronize this establishment. The receptionist Lazandria or a name very similar is very rude. She is always the lady that answers the phone with the DC accent. She has been rude since my first appointment. Additionally, when contacting them about a follow-up, the receptionist hung up in my face claiming the dental office on the other line was calling about me, when I told her there is no way this could be true, she hung up anyway. She knew she was wrong because she called back and said, "I'm sorry they weren't calling about you, it was another patient and I apologize for being so rude". The fact you have to call back and acknowledge you can't keep you attitude in check lets me know this dentist does not care about who he hires and how they treat his customers. She was also very nasty when corresponding with them about my referral to a specialist. She told me it was not their fault that they may not be in network when they refer out to specialists. This is after when I called and asked how they refer to specialists, and she said they refer to specialists based on my insurance. She realized there was a problem and tried to walk back on what she initially said. You ARE NOT SAFE with them. Anyone that can hire staff that will be so reckless with your care is not a good establishment. This woman hung up in my face and proceeded to yell at me on the phone when she started changing her story after saying they referred me based on my insurance. They take no responsibility. Anyone that cares about their money and wants a confident health care team that WORKS TOGETHER, this is not the place for you. If this comment is removed, I will repost. Today is 8-9-2022.

    Dr. P was great. She was very attentive, answered all of my questions, was very kind and clearly…read morearticulated my dental options. From my brief appointment with her yesterday, I could tell that she's the kind of medical practitioner that makes you want to become a long time patient. A solid 5 star dental professional. Unfortunately, my experience with the front desk personnel left much to be desired. LaShandra gave me the feeling that she didn't want to be bothered with me. The tone in which she spoke to me on the phone before I ever made it into the office was curt, but then when I finally came in the office, I felt that her tone was even more demeaning. The whole time she spoke with me, she'd never make any eye contact. I'm hard of hearing and wear hearing aids and trying to hear when people have a mask on is very difficult and she seemed to not want to repeat anything and that she simply didn't have time. (Mind you, there's no one else in the waiting area, nor is the phone ringing during this time which I would've understood if she couldn't answer my questions at the moment due to other office obligations). Finally I asked her to give me a second to turn on my mic (I have a mic that connects directly to my hearing aids via Bluetooth to help me hear better. The last question (about insurance) I started to try and ask her before going into the room with the doctor, I was stopped abruptly by her saying that it was time to see the doctor so I guess that was her way of not answering the question. Growing up, my family didn't have a healthy dental routine of seeing dentists. As an adult, I'm dealing with the consequences of that and trying to create healthier dental habits moving forward. I was beyond excited to come to Capitol Family Dental since it's in my neighborhood and had so many phenomenal reviews. I had even convinced my husband to give them a shot potentially leaving his normal dentist and hygienist that he's been going to for 10+ years since Capitol Family Dentistry is in the neighborhood. But unfortunately, my experience speaking with LaShandra multiple times over the phone before I came in for my first appointment coupled with my in-person experience turned me off a bit. Moreover, when I'd ask questions, she'd make assumptions that she knew the reason behind my question and answered based on what she thought I needed to know instead of just answering my question which made the communication even more tense (not to mention, leaving me without the information I was trying to get). I mean, I'm in the dentist's office ON MY BIRTHDAY with a broken tooth. Definitely not how I want to start off the morning of my birthday but to be made to feel like you're not worth the time is just not a good experience. Not sure how to proceed but I may still be looking for a new dentist. I hate to give such a highly regarded dental practice 2 stars, but when the experience with front desk is such that it leaves you feeling like you don't want to come back and you're weighing to yourself whether or not to continue to subject yourself to this type of treatment, I think it warrants it. I couldn't do only 1 star because Dr. P was a gem. But what good are great doctors when the staff makes you feel like trash before you even get to meet them?

    Photos
    Capitol Family Dentistry - Front entrance on C st at corner of C st and 4th SE.

    Front entrance on C st at corner of C st and 4th SE.

    Capitol Family Dentistry
    Capitol Family Dentistry - Patient waiting area

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    Patient waiting area

    Tend Dental Capitol Hill

    Tend Dental Capitol Hill

    3.4(66 reviews)
    0.7 miCapitol Hill

    Paulnea very nice and understanding of my tiny mouth and, made x-rays as comfortable as they could…read morebe. Was also very friendly, excellent at establishing a quick sense of rapport and comfort. :) Damian was a friendly and personable hygienist, and he struck the perfect balance between functional efficiency and sociable warmth. Spoke very kindly with me before we got started, and after we started the cleaning he didn't try to continue awkward dentist-visit small talk, which I really appreciate. Dr Kadily was fast and friendly. She recommended I get a filling re-done at the branch where I initially got it, but I might get a second opinion elsewhere based on the other reviews I've seen. Still, I'll be returning for future cleanings because I've never had a bad experience with any of the staff. All lovely folks!

    I had a really disappointing experience at Tend Dental Capitol Hill. The manager was disrespectful,…read moreyou expect at a place that's supposed to make you feel comfortable. One other issue was the amount of time I had to wait, with no real communication as to why the wait. On top of all that, the quality of the dental work was not up to standard. I left feeling unsatisfied with the results and honestly questioning whether I'd ever go back. For the price you pay, you'd expect much better care and professionalism. I wouldn't recommend this location and will be looking for a new dental provider.

    Photos
    Tend Dental Capitol Hill
    Tend Dental Capitol Hill
    Tend Dental Capitol Hill

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    A Moorean Baker, DDS - dentists - Updated May 2026

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