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    Bright Starr Pediatric Dentistry

    3.8 (58 reviews)
    Closed 8:30 am - 5:00 pm

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    Pic 1
    Elecktra B.

    I have been bringing my daughter to Bright Starr for the past four years. Initially my daughter was serviced by Dr. Thrower but after two years, she no longer attends to routine patients. Since then my daughter has seen Dr. Stella and has been doing so for the past two years. Things have gone well. Today my daughter had an appointment at 1pm, I called the office at 12:59pm to inquire about the arrival policy as it continues to change... wait in the car, wait in the lobby downstairs, or wait in the office lobby. I was told that only one other family was in the office lobby so I could come up. Took the elevator upstairs and my daughter says she needed to use the restroom so we made a pit stop. I received a call from the receptionist at Bright Starr at 1:08pm asking if we were there, I said yes we had to stop to use the restroom. I get my daughter cleaned up and walk to the office, time 1:15. The door was locked, which I have never encountered before. I knocked and waited... nothing, at 1:18pm I call. The call was answered, I gave my name and daughter's name, I was placed on hold, then the young lady takes me off hold to say "yeah unfortunately we waited 15 minutes for your daughter and that's our grace period, we have to take lunch so you will have to reschedule." So I replied, I told your receptionist that I took my daughter to the restroom when she called a few moments ago, I'm confused. The response I received, "yeah unfortunately it was past 15 minutes so you will have to reschedule". Over four years as you can imagine I have been early, I have been on-time and I have been tardy to an appointment once but I called to notify. My daughter and I have waited 10, 15, 20, and the longest wait was about 30 minutes to be seen. It's comical that this practice has no issue in you waiting to be serviced but when they wait for a child to use the restroom, they lock the door! I actually thought this dentistry practice would be my daughters long standing dental provider through out her juvenile years but after today... NO THANK YOU! This was a rescheduled appointment by the way (previous conflicting schedules), I departed work early (I'm a teacher), picked my daughter up from daycare and made it to Bright Starr's building by 12:59pm. As soon as we exit the elevator doors on the second floor "mom I have to use the restroom", receptionist calls at 1:08pm (still in the restroom)... we're coming pit stop to the restroom, 1:15pm turn the office door knob (locked) so I knock, 1:16pm I knock again, 1:18pm I call and I'm being told to reschedule because they have to take a lunch break. This practice now lacks empathy and consideration for the needs and impromptu occurrences of small children and single parent families... I can only imagine how they handle emergencies. Supporting black enterprise and professionals is definitely a priority in my book but only if they are flexible. I have been up to 30 minutes late to non black establishments due to traffic and I have still been serviced, my daughter has still been serviced. We were valued as patrons. Life will happen, this practice is not flexible. I encourage you to avoid the disappointment and frustration I have endured this afternoon. Find a dental practice that is flexible and one that values the patients it services in addition to all other attributes one would consider when choosing a medical provider. Cheers!

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    Kathleen B.

    They always do a nice job with my kids and always make sure my kids are comfortable and safe while being worked on. They accept most insurance. I have amerigroup and now i have carefirst so that is very helpful. My kids love it here and they are also open on Saturday's. If you do come on a Saturday just know that is when they are super busy and have a-lot of clients because everyone makes appointments for that day. But even though busy they always try there best to keep up with the set appointments.

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    1 year ago

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    5 years ago

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    6 years ago

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    3 years ago

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    7 years ago

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    12 years ago

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    8 years ago

    They work great with young children!!!! Thanks for taking care of my kids dental need!!

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    8 years ago

    This is a great pediatric dentist. Really great staff and the environment makes the children feel like it's a field trip!

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    9 years ago

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    9 years ago

    Great and welcoming office with knowledgeable staff and dentists. Glad we decided to bring our kid.

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    6 years ago

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    9 years ago

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    9 years ago

    Friendly, professional, detailed, and great interaction with kids. Convenient weekend times available for busy parents/kids.

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    Page 1 of 2

    Ask the Community - Bright Starr Pediatric Dentistry

    Review Highlights - Bright Starr Pediatric Dentistry

    Thrower does a thorough teeth cleaning/check up even though my hold is screaming and crying right in her ear.

    Mentioned in 22 reviews

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    Smiles Pediatric Dental Care - Dr. Caroline Larosiliere

    Smiles Pediatric Dental Care

    3.4(15 reviews)
    4.0 mi

    Let me first start by saying my children have been coming here for years. I think it's awesome they…read morewill see your child until 21, made it easy for my oldest child. The dentists and hygienists have always been top tier, now the finance staff is a different story, especially the manager they currently have. She's actually the reason I decided yesterday to remove my child from the practice. My children have been coming for about a decade and we have been satisfied, but one person can alter your experience. This woman lacks customer service skills and should not be customer facing at all. I will not detail the interaction, but I will say at this age I'm not dealing with anyone or anything that raises my blood pressure and/of cortisol levels. It's unfortunate, but there are definitely other pediatric dentists closer to my home that I will allow the opportunity to treat me with the dignity and respect I deserve. In this era where healthcare/insurance is under attack, one would think interactions would be gentle and reassuring. I will reiterate the actual staff that serves your child/children are fantastic and I highly recommend them.

    I really like an establishment that makes you feel comfortable, especially with a toddler. My 3…read moreyear old looks forward to her cleaning with the technicians bc they're so kind! She loves the treasure chest & sticker. Small things like that makes the experience worth it.

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    Smiles Pediatric Dental Care
    Smiles Pediatric Dental Care - Smiles Pediatric Dental Care - Bowie Dental Logo - Pediatric Dentist in Bowie, MD

    Smiles Pediatric Dental Care - Bowie Dental Logo - Pediatric Dentist in Bowie, MD

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    Berry's Children Dental of Bowie

    Berry's Children Dental of Bowie

    2.4(81 reviews)
    5.8 mi

    UPDATE: I'm adding 3 more stars thanks to Antoinette (very nice and super helpful). Apparently…read morethere are a lot of new front office staff members, I'm assuming the others were recently let go due to some of the issues I previously had. I still decided to switch dentists because of the distance but during the process of me trying to get my kid's records, the phone was always answered and I was not put on hold for an insane amount of time. I explained that I needed to get the xrays in time for the new appointment and Antoinette made sure that I did. Thank you! Tiana was also very helpful and polite as well as I explained the issues I have had. The dentists are okay but the staff is HORRIBLE!They are not rude but I can never get through on the phone. It took me a week to get through and cancel an appointment. Either the phones are always busy or the message says they're at lunch even though it isn't lunch hours OR they keep you on hold and never pick up, which was the case today. I was on hold for 28 minutes before I finally hung up. I couldn't even make another appointment. Berry Dental, you have lost my three kids as patients and I will NEVER recommend!

    The front desk staff are extremely rude and disrespectful. My experience with the front desk staff…read morewas so bad that I would not allow the office to treat my child. My children have been going to this dental office for the last few years and we've never had an issue before. It seems like there's new staff at the front desk and they are TERRIBLE. It was not just one individual but 3 women who were at the front desk. To sum it up, my family WILL NOT be receiving care from this office going forward.

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    Berry's Children Dental of Bowie
    Berry's Children Dental of Bowie
    Berry's Children Dental of Bowie

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    Children's Choice Pediatric Dentistry

    Children's Choice Pediatric Dentistry

    4.2(47 reviews)
    2.2 mi

    I discovered Children's Choice Pediatric Dentist last year when I was on a search for Black-owned…read moredental offices in PG County. My daughter has attended Children's Choice a total of 3 times. Each time, it has been a pretty pleasant experience. We spent no longer than 3-5 minutes waiting to be taken back, if that, and my daughter never left with any tears. The dental hygienists were patient and understanding and met my daughter where she was at. She did not get any x-rays done her first time because she was afraid but the next time around, she was very brave and got the job done :). I like how bright and open the physical space is. I wish there was some kind of separation between the chairs, however, to give a little more privacy. It's probably not possible given the space, but it was a thought I had. I also love that the kiddos get a token and a special treat at the end of the visit... she looked forward to that the most. The only reason why I deducted a star is because one of the assistants at the front told me that they did accept my dental insurance when I spoke to her on the phone. I gave my new card at the next appointment (previously we were using medical insurance) but they still billed the old card I had on file. It turns out, they did not accept my insurance so they billed the old card I had on file (my medical insurance). Although it wasn't an expensive co-pay, I could have saved money by visiting a dental office that did in fact accept the insurance that we now had.

    Such a great experience! I took my 10 month old (yes, you heard correctly...my 10 month old) here…read morefor her first dentist appointment. Everyone was so courteous, the office is very vibrant with lots of cute colors. The staff made us feel welcomed and thoroughly explained appropriate care for my baby's oral hygiene. She only has a few teeth but they definitely explained a lot for the short and long term. They didn't rush us in and out at all. Will definitely be back!

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    Children's Choice Pediatric Dentistry
    Children's Choice Pediatric Dentistry
    Children's Choice Pediatric Dentistry - Consultation Room

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    Bright Starr Pediatric Dentistry - pediatric_dentists - Updated May 2026

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