I genuinely enjoy shopping for shoes and always look forward to visiting this store. Unfortunately,…read moremy recent experiences have been consistently disappointing due to the level of customer service. On multiple visits, there has been no greeting upon entering, and staff members do not proactively offer assistance. I often find myself having to search for someone to help me, and when I do receive assistance, the interaction feels rushed and as though I am inconveniencing them. I understand retail can be demanding, but a simple greeting and courteous communication go a long way in creating a positive shopping experience. I hope management takes this feedback into consideration, as improved customer service would make a significant difference. so sad

I've come here about four times and always had the same customer service from the same guy, and…read more once a girl and to say the least they are the rudest who I've ever dealt with especially the guy. He always has a smart comment to say when I have asked for shoes. I will not be bringing my service to this Shoe Palace ever again.

First time buying a suit and I couldn't have had a better experience here. Ask for Alex, she was…read moreincredibly kind, patient, and knowledgeable! She walked me through the different fits, helped me understand what to look for, and gave great advice on putting together the right set. The store has a great selection 10/10 would recommend getting fitted here!

I love their clothes and have been buying over last few years. Had a wonderful experience this…read moreweekend stopping by to upgrade my wardrobe for summer. The collection was good and the staff were incredibly helpful. Alex at the store was super attentive and helped me explore some new styles and find a perfect fit. Great experience overall.

Found a lot of amazing shirts one was brown stripes button up and the other was a salmon pink polo…read more I first started purchase separately due to my budget at the time, only 70 dollars, The pink shirt was 64 something cents and the brown was 44 dollar cents. I picked the pink one at first because "where else am I going to find a clean pink polo like this?" and the nice lady who worked picked it for me. Adding the tax came around 69 dollars and cents luckily. Return to get the brown shirt with my dad getting him a tie too rounding up to 70 bucks. The owner and workers were really welcoming and helping me to build confidence in fashion. The place is not pack, which it should be. Overall A+

The five stars for this visit is for their shelves of treasures behind the counter. I took a…read morepicture of it below. There are at least 4 stores in San Jose which are like treasure hunting for unique gifts in an old attic: Moon Zoom - Midtown San Jose Paramount Imports - also in Midtown San Jose Dulceria MI Carnaval - on East Santa Clara St 420 Smoke Shop - on East Santa Clara St Recycle Books - Alameda and Race And there is Hammer and Lewis in downtown. There's a lot of stuff stuffed into there that wouldn't normally come to mind when gift hunting.

Great customer service. Belinda and Jeremy were very helpful when I was looking through the store…read more When I asked about a discount they said it was expired but they asked the manager and they let me use the discount. Jeremy talked about the rewards program which is great if you like the brands that they carry. Overall experience was great and I will be coming back again to pick up more Chinatown market clothes.

Genuinely a horrible experience. I placed an order for an item they didn't have in-store and I told…read morethem I needed it ASAP. The associate let me know it would arrive early morning the next day. I never received a call like they said I would so I waited all weekend and when I finally came to pick it up they had sent over the wrong size. The owner then forced us to go pick it up in Daly City if I wanted it that same day and offered no partial refund or even a discount on a future purchase. Will be blasting them on TikTok. Order on Stock X. Associate also made us uncomfortable asking us about our ethnicity instead of just checking us out.

Clean spot, especially if you have items you want to sell (fashion items) to this vintage thrift…read morestore on a corner of lot with parking spots available next door in parking lot. I was referred by another thrift store, so I decided to stop by (walk in/no appointments) to sell a few items. No long lines or crowds after 1pm Thursday. I never thought about coming here, but it looks legit and there's more upstairs to browse around. It was more spacious than expected in this old landmark building/house corner. Not bad at all. Staff is welcoming and worked pretty fast going through people's drop off bags of clothes, etc. They sell new items too (clothing/scarf dyes, little gifts, sunglasses, shoes, jewelry, and more). Items on racks are good looking and colorful in some spots. There were plenty of Baggu handbags for sale too. Good variety of colors and styles. They have good looking boots for sure. Prices on racks are on the higher end side/more expensive for thrift store items. Very clean though, like new for most items. It didn't take long before they were finished going through my bags. It's a bit more high end here, so if you have good brands vintage fashion items, this can be a good convenient spot for you.

Went thrifting this afternoon and my first stop was Black and Brown. I'd never been there before…read moreand wasn't sure what to expect. Wow, what an amazing store. They mainly sell vintage and modern secondhand clothes, bags, and shoes for women and men, but they also have new pottery from a designer called Familiar. The store is spacious and carefully curated. There is no thrift shop smell and it looks more like a cute boutique than a secondhand store. You can sell your clothes there, too. There are two floors of women's clothes and a separate men's shop across a little courtyard in the back. Most of the customers when I was there were young adults of both sexes. The store was busy on a Saturday in the late afternoon. Fortunately, they have a dedicated parking lot behind the shop with plenty of spaces. The staff welcomed me immediately when I walked in. I was interested in looking at purses and they had quite a few vintage and newer ones from designers like Coach, Tory Burch, Kate Spade, and Dooney & Bourke. I didn't buy any, but enjoyed checking out what they had to offer. I didn't pay too much attention to the clothes, except to notice that women's pant sizes on the second floor only seemed to go up to size 11/12. If they had bigger sizes, I didn't see them. Overall, I was impressed with Black and Brown and would like to go back.

Excellent place and I get all my Hoka's and Oofos there. Great customer service. My podiatrist…read morerecommended Athletic Treads. They even have a treadmill you can walk on to try the shoe that's best for you.

Due to a diagnosis of plantar fasciitis my podiatrist recommended Brooks for to assist in…read moretreatment. Also recommended this store to purchase Told salesman I needed this in 7.5. He brought to me. Did not try on but purchased. After a few days, my afflicted foot was swollen and painful. I checked the size and it was 7. Not the 7.5 he said he brought me. I tried returning to the store to get my original 7.5 requested size but refused. Because I didn't have the box. There was no information provided about return policy ; especially needing the box when purchasing the 150.00 pair of Brooks. And my foot is hurting due to mistake of salesman. He remembered I was a 7.5 but still refused to do the right thing This store should be held accountable

I go to The Pruneyard fairly often, but I must admit that I haven't ventured around the Rock Bottom…read moreside in years. After meeting up with a friend at OCK and taking a stroll around the complex, I happened to stumble across Project X. What instantly got my attention were the vibrant colors, sick Hawaiian shirts, and sugar skulls. I discovered that Project X is a fitness and island lifestyle apparel brand, and I thought that their printed tees were so unique! I learned that the owner comes up with the concepts and then collaborates with both local and Hawaiian artists on the final looks. I saw a Men's Hawaiian button up shirt with tikis that was in black, gray and teal colors. Even if it wasn't locally inspired, I loved that it was decked out in SJ Sharks colors. I also got a kick out of a Women's racerback t-shirt in black and orange SF Giants colors that said "GAINS" instead of "GIANTS." Ugh, so clever. I ended up buying a black on black "Dio De Los Deadlifts" Women's muscle tshirt, which had such a clean design. Lastly, customer service was fantastic. One of the female employees gave me a brief tour of the store and explained to me the idea behind Project X. I found that all the employees were friendly and helpful, and I had the opportunity to meet the owner, who was a super cool guy.

Definitely bought my fav shorts here! They're comfy and love the colors. The material is nice and…read morewill last a long time. Also got a golf umbrella, license plate frame, stickers, patches, and an aloha shirt for my fiancé. The quality of the clothes are super nice. Owner is a great as well. We'll be coming back!

Always a stellar experience here. Such a warm and friendly environment and all their inventory has…read morebeen so thoughtfully curated. The vibes are just immaculate. I have several pieces from here that decorate my home and they've become conversation starters for my family and friends. I honestly can't say enough good things. I just love Redemption!

I've been wanting to go to Redemption for several months and finally made it to downtown Campbell…read moretoday to check it out. It's a cute boutique offering California-made items such as pottery, clothes, skin care products, jewelry, art, and more. The store is nicely organized and their items are neatly displayed. A table with pottery near the entrance caught my eye right away. I also enjoyed checking out the flavored salts and oils for cooking, room diffusers, wall art, and jewelry. I was surprised to see they carry the wonderful Osea skin care products as I didn't know they were made in California. I ended up buying a ceramic spoon rest, room spray, and a tiny gold "diamond" ring. Their prices were reasonable. The store owner rang up my items and was very friendly and nice. I will definitely be back to shop here again.

evening setting at its peek! weather your on a jog,jamba juice run and or/ the plant shopping…read morecenter is your mystery spot to unload during long work hours or a stroll with the family... well traveled

Great shopping center! Great place to do one stop shopping and a bite to eat…read more Some of my favorite stores! - Home Depot - Jamba Juice - Krispy Kreme - Panera - off Broadway shoes - target - Ulta - Dave's famous bbq - Starbucks - petco - el pollo loco - Mikes bikes -

Exceptional experience from start to finish! My husband chose Franco Uomo for his custom wedding…read moretuxedo this past May, and we couldn't be happier. The team's service was outstanding, guiding him through every step of the design process with expert advice on style and cohesive details. Their meticulous attention to detail during fittings ensured a flawless fit, making precise adjustments. Some adjustments were so subtle only a master tailor would notice, yet they elevated the entire look! We've recommended Franco Uomo to countless friends, not just for their impeccably crafted suits but for the unparalleled service. They genuinely care about making you look and feel your absolute best.

I had an AMAZING experience at Franco Uomo - Palo Alto. We worked with Ibrahem, and from the…read moremoment we told him this was our first time doing a custom tux, he opened up Pandora's box for us! It was an incredibly informative session that opened our eyes to so many possibilities. The world of custom tuxes is next-level, and Ibrahem walked us through every detail with such care, creativity, and enthusiasm. They truly have EVERYTHING --a wide variety of fabrics, shirts, buttons... if you can imagine it, they have it. His thoroughness got us genuinely excited about our wedding, and we even learned a few things along the way. Before we left, he even gave us a thoughtful list of questions to ask other tailors we were planning to meet with--which really speaks to his confidence and professionalism!! We left feeling informed and incredibly grateful for the experience. Highly recommend.