Terrible customer service ! 1. Initially got my lashes done 1/28/2024 by the fourth day my right eyelid was missing majority of the lashes. 2. I just had an appointment on February 4th as a follow up since that appointment lashes are continuing to fall out even though she claims to have used a stronger glue. Be careful when booking, I do not recommend at all read more

A Lash Life - Lashes that I found literally just sitting on my cheek throughout the day - Eyelash Service Near Me - Atlanta, Georgia

Toccara & Shanell are the only ladies I frequent on a regular basis. They do AMAZING work. They've taken great care of me from the beginning of my lash journey. My real lashes are longer and stronger. Everyone that works here is nice and great listeners. On top of that its very clean and decorated nicely. They offer a loyalty card that gains you points. I got $10 off my last visit! Do yourself a favor and book an appointment. read more

A Lash Life - Eyelash Service Near Me - Atlanta, Georgia

This place is black owned by two amazing sisters that are just killing the game in accomplishments. I had the pleasure of meeting them both, and their amazing mother both visits. You'd be doing yourself a HUGE disservice by opting to go elsewhere for your beauty needs! I was feeling extra, for good reason, and wanted to get my lashes done for my birthday and graduation. I found this place on Instagram and took advantage of their grand opening/ Mother's Day specials! My first visit was just for my lashes. I've gotten them done once before, but they were raggedy and fell off within a week - but that's what I paid for LOL. I digress, but I say all that to say, if you want great lashes, don't be cheap like me and invest in looking poppin! anyway, it took about two hours and it was extremely relaxing. The music was so soothing and I actually fell asleep for most of the experience. I didn't expect to feel so refreshed after getting my lashes done. Kristen did an amazing job at explaining the after care and gave me a little brush to keep up with the maintenance! They've lasted two weeks, and I can't wait to go back for a refill. My second visit was for my mother who flew down for my graduation, she normally likes a natural look with her makeup, but decided to outshine me during my special weekend LOL. She looked AMAZING, and Morgan did a phenomenal job at listening to exactly what she wanted. She loved her Mother's Day gift and can't wait to come back when she visits me next. The colors looked so great with her outfit and it wasn't too heavy especially on that hot and humid day, which is something my mother ALWAYS complains about in regards to makeup. The prices are pretty standard when compared to competing lash bars, but this place just felt so welcoming and I loved the diverse clients that I saw in the room. This place really hooks you in, I didn't want to leave LOL. Thank you all! read more

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i booked an appointment for with this company may 1st & was every excited to be serviced by them because i seen their work on instagram & loved it. the day of my appointment came, i was on my way to the appointment & unfortunately i was in a small accident. i communicated with one of the workers & she informed me that i would still be able to come if i could. & i was able to still come because the accident wasn't serious. i received another phone call from them & she told me that they were gonna reschedule my appointment for me. after a few days they emailed me & told me if i wanted to reschedule i had to pay them.. which caught me off guard because i was never told that i had to pay for them to reschedule me & i also didn't ask to reschedule the appointment, they were the ones to offer to reschedule. it was very poor communication on their end. read more

I've been to A Lash Life for a Classic Set because I knew I had several events coming within 6 weeks and didn't want to keep getting strips. I didn't know what to expect but have been impressed with the professionalism and care they take to deliver superior service. I've recommended this shop to many others who can't believe these aren't my real lashes! Not sure how long I will keep this up but I am loving it so far! read more

A Lash Life - Forgot to take the before shot but believe me, this is a huge difference! :-) - Eyelash Service Near Me - Atlanta, Georgia

Amazing!!!! I love coming here. They have great appointment times, awesome value and affordable prices. The service is great as well. I feel so pampered and relaxed when I go. I work corporate so I maintain a natural lash. They never disappoint and I get so many compliments! I totally recommend them for your lash needs! read more

A Lash Life - Eyelash Service Near Me - Atlanta, Georgia

Love love love love love! I was searching for a eyelash salon very last minute as my regular tech was completely booked and i was leaving town the same day. I had given up on my search when something told me to try to search one more time. I came across A Lash Life and was excited to see that they had appointments available and that they had reasonable pricing. A Lash Life is located conveniently on Cheshire Bridge Road right off of i-85. The space is very clean, girly, comfy and inviting! I was welcomed by name and was educated on the service i was receiving. Tiara was my tech. I booked "The Dream" hybrid set and i am in love! I had a classic set on when i came in and i don't think i can go back. I really appreciated that i was educated on the type of lash i was receiving and the natural process of getting lash extensions and different ways to keep your investment clean. I will most definitely be back ! Thanks ladies! read more

This cute little spot comes HIGHLY recommended. First of all, they care about the health of your real lashes and educate you on healthy habits and the dos and don'ts of lash care when wearing lash extensions. The setup is cute and clean. I've never had a blanket places over me when going to get my lashes done. That nap was better than a church nap. They keep a record of the services you've had done in case your forget and to ensure that the next time you come in you can work with any lash tech and they know exactly what you like. Not only do I feel like my business is valued, but they do amazing work. I got a dream set for a trip to Jamaica and they held up SOOOOO well even after hiking through the falls and getting them wet on the jet skis. Money well spent! read more

A Lash Life - Eyelash Service Near Me - Atlanta, Georgia

I tried this place for my birthday in August and they have exceeded my expectations for my lashes. I always get so many compliments on them and they truly do look full and fluffy! They may seem pricey but you pay for what you get! :) read more

A Lash Life - Full and Fluffy Lashes! - Eyelash Service Near Me - Atlanta, Georgia

First experience: I came some time in September and I LOVED it! The place is so clean and cute and very comfortable. The staff does their best to make you feel relaxed, comfortable and we'll taken care of. You are greeted with smiles as soon as you walk in! I got the perfect set with the opal upgrade. The lashes came out like the name PERFECT! Great length and not to full. They looked so natural and so beautiful. They lasted me about a week but I think that's because I'm not the best at caring for them! High quality lashes and their professionalism is unmatched! Second experience: Late November. Still the cutest shop! This time Isca did my lashes and they were so beautiful. She did them evenly and in a very timely manner. Same set as before I got the perfect with the opal upgrade for an added cat eye. I also got my eyebrows done! They look great and they were not over waxed which is my biggest worry. Great service again! Such an amazing crew and flawless service. They really care about your comfortability and happiness with the service you're getting. They are passionate about what they do and you are in great hands I promise! read more

A Lash Life - Eyelash Service Near Me - Atlanta, Georgia

Got the Dream set and my eyebrows waxed, and literally everyone there was so sweet and helpful! These lashes have looked amazing even when some have fallen out! They also have fallen out so slowly despite me going on a whole camping trip! I'll definitely be a regular here :) read more

A Lash Life - Eyelash Service Near Me - Atlanta, Georgia

Absolutely horrible customer service. I showed up to the studio after booking my appointment weeks in advance (being sent MULTIPLE reminder emails) and there wasn't a lash tech? Don't waste your time. read more

I had a standing appointment every 2 weeks with LIA who is a phenomenal lash artist. I skipped one appointment due to being out of town and it became virtually impossible to get scheduled with her again. I called to schedule and was told I could see someone else. After an extreme amount of wasted energy explaining that I ONLY WANTED LIA to do my lashes I was told "I'm not sure of her schedule for next week, we'll email it to u." It's been over 2 weeks and I have yet to receive said email smh. Sorry to say I will not be returning to allow someone else to choose who I will give MY money to. We have to do better as a people and especially as business owners read more

Love love love A Lash Life! I've been coming for almost a year and have even had them do my lashes for my wedding. All of it has been amazing! Love this place!!!! read more

A Lash Life - Eyelash Service Near Me - Atlanta, Georgia

Initially, I loved my lashes. They looked exactly as I imagined they would look. Unfortunately, after only one day I noticed them falling out. I originally thought it was just my lashes going through their natural growth cycle, until I started collecting the lash extensions and realized there was no natural lash hair attached to the extension. I figured the lash technician just stuck those extensions in anywhere to create a fuller look. After a few days I started to notice lash clusters falling out. Literally rolling down my face onto the floor. Again, these clusters were not attached to my natural lash. This is when I started to worry because the lash technician never mentioned she would be using lash clusters. In fact, when we were discussing length options, she only showed me individual lash extension. If I would have know lash clusters were going to be used, I never would have booked with A Lash Life. I never would have paid 100+ dollars for lash clusters when I've gotten clusters in the past for $35 - $40. A little more transparency regarding the type of extensions being used would have been nice. Two stars because the receptionist was super friendly. She offered care instructions and let me know what to avoid to preserve the longevity of my lashes. Unfortunately, I still experience an excessive amount of shedding and lash loss after following her careful instructions. I don't plan on rebooking with A Lash Life Atlanta read more

This was my first time getting lashes, I've been wanting them for a while but since lash techs come a dime of dozen it's hard to weed out who's really worth spending your money on. I found A Lash Life on my Instagram feed as a promoted post and was even more excited to see that they were coming to DC/MD this week and that they would be having a permanent location here! I couldn't be happier about my decision! SUPER clean, SUPER professional, SUPER relaxing and did I say professional? These ladies really deserve a line out the door. Amani did my lashes and she was super sweet and gentle for my first time. The owner was very nice and welcoming. They had refreshments and great music (not too loud) playing so that you could relax. I can't wait to book my fill in appt in a couple of weeks for my birthday! read more

Just finish getting my lashes done by Erica and she was phenomenal. The atmosphere of this business is very cozy , I even took nap while she was doing my lashes. I definitely will be back and for my first time getting my lashes done the experience was great. read more

A Lash Life - Eyelash Service Near Me - Atlanta, Georgia

I've been here a couple of times to get my lashes done and every time has been truly amazing! The lash techs are so nice and professional. I usually get the Dream set of lashes which are so natural looking and I always get compliments for those lashes. The salon is beautiful and the beds that you lay on are so cute! I can't wait until my next lash appointment! read more

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Love this place! This is my first time getting lash extensions in the Atlanta/Buckhead area and A Lash Life was a pleasant experience. I got the Perfect Set and I love it. It looks natural but really enhances my lash look. I get lots of compliments from my friends. The technicians there do a great job and service is great. They're really nice. They even give you cute pink lash brushes at the end. It's been a few days since I got the extensions, and I don't think any has fallen out. Will be back for refills and to try the other sets. This place will be my go to as long as I am in Buckhead! read more

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This is one of the worse eyelash experiences I've had. If I could give 0 stars I definitely would! I told the lady doing my lashes that I could see all of the lashes, you could literally see every individual lash and the last ball point. My lashes also had glue sticking the hairs together that I had to notice and point out to her to correct. I've gotten my lashes done before and they never looked as bad as this, especially where you literally see every lash (ballpoint, cluster etc.). They used mostly cluster lashes, for a classic set of lashes, it's embarrassing going out in public with these lashes on. My lashes are also falling off daily. I had at least 5-7 fall off the day after I got them installed and then more than 7 the next day. I now have gaps in between my eyelashes that look crazy, this is truly unacceptable and I have had the lashes on for only 2 full days!! I contacted the store because the manager wasn't there at the time of my appointment and they have yet to contact me. I paid close to $100 for something that literally looks horrible and is falling out. These lashes won't last a week at the rate they are falling off. My lashes look unprofessional and it is truly unacceptable. I will never come to this establishment again. A true waste of money and time! A update: so the owner of the company just called me and said because I wrote a negative review that they will not try to fix their mistakes. She basically said to me, why would we try to fix it when you wrote a negative review and I told her because first the review is true, also because the review could be changed or removed and and most importantly because you care about your customers! Beware of this company. I have never had a company tell me because I spoke my mind about the truth of what happened in appointment with them that they will not fix what they wronged when they were in the wrong. I have never heard of any reputable company do anything like this. She even tried to patronize me asking me do I know how to run a business and I had to correct her and let her know I have my own business and I would never treat any customer like this! Ever! That is not good customer service at all! That shows the heart and what to expect from this company. I wrote my review to let people know my experience. I have the freedom to speak my mind and because this company wanted to silence me shows that freedom of speech, even one persons speech is so impactful! Never let anyone try to take your freedoms away! The fact that she said that because I wrote a negative review they wouldn't fix it truly took me by surprise, and she thinks that's ok to say to someone who just had an horrible experience at her establishment. I even told her that when people write negative reviews that's true, like mine is and proof is attached,that as a business that "cares" about their customers that's when you contact the customer and try to fix the situation, and that shows the customer hey this is a company I can do business with in the long run, especially when it's true, but for her to waste my time with calling me to say hey we aren't going to fix our lashes because you wrote a negative review and basically not even asking me what happened at my appointment, not showing any sympathy or concern about what I experienced with her company and that the lashes are falling off and improperly installed but just talking about how my review looks bad on her company shows that this company is not one I should have ever patroned. She only cares about her image not her customer, that is truly truly sad. What gets me is that she never even asked what happened at my appointment not once. I have never had this experience with any company after writing a truthful review that was about a negative experience, most of the companies I had bad experiences with and I wrote a review about the experience contacted me to try and fix it and I would even remove the review or change it because they atleast cared enough to try and fix it, that shows the customer hey I care about your experience, I care about you as a customer! I am still surprised by the actions that were just taken by the owner contacting me, I didn't even write about everything that was bad that happened but it is ok because I will never patron this establishment again! read more

A Lash Life - This isn't even half of the lashes that have fallen off since I got them installed only 3 days ago. - Eyelash Service Near Me - Atlanta, Georgia

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GO HERE FOR YOUR LASHES! I am so obsessed and impressed with this team of lovely ladies! I asked for the perfect set. I was informed every step of the way and the environment is so quiet and peaceful. The application is gentle and they look beautiful! I will drive from College Park to Buckhead for this incredible service!! read more

A Lash Life - The perfect set! - Eyelash Service Near Me - Atlanta, Georgia

I have been debating wether I should post or not, but decided if anything I should warn other people against going here. I went, reluctantly, for the second time because my normal girl had to cancel and I had a wedding to go to the next day. Long story. The first time I went, I was overcharged. I asked about this charge and was met with fierce opposition from the owner that I had had service done (that I did not). She told me she had pictures of me (because she wasn't there and the woman at the desk didn't know how to fix the charge) She of course was not able to produce the pictures. She said I saw one tech, but it was actually a different one and still didn't remove the excess. I had bought a package, so I would have had a credit for the next visit, but I didn't want to go back. Months later when my normal girl had to cancel, I went (because I had the credit and they had an opening and I thought I would give it a second chance since it wasn't about the service I received (my lashes looked great when I left the first time and the woman was very nice). I went in. They couldn't locate the credit. I couldn't find my email with the credit. Didn't matter. I was going to do it either way and try to sort that out later. They asked me to put my bag on the counter because it was in their way (but somehow my shoes weren't) the bag was across the room. I'm the only client in the building. It took three hours for a refill (which they stated I needed a whole new set and I definitely did not). They gave me an extra service that I didn't ask for (and of course I had to pay for). They kept brushing the lash over and over and it seemed to be taking a very long time. I kept thinking something is wrong. Then someone walked in the door and they were taking the tape off. The lashes didn't make it through the week (even with the extra), but that wasn't the biggest problem. The problem was that I had a stack of 20's in the bag that I was going to pay with, but oddly when I left I had two twenties and a stack of $1 bills. I didn't want to accuse anyone of stealing at this point, but then my debit card started getting declined charges (I canceled them as soon as I left because I had a bad feeling). I can't say for certain that this happened because my eyes were taped shut, but when you take money out of the atm that morning and then it's not there and then you start geeking online charges made on your account, but you still have your card......someone went through my purse and I got shitty service!!! read more

I love this place.! The staff is very nice and the location is always clean! I started coming to them during their new client special, and I've been hooked every since. They also run a lot of specials for returning customers. read more

This company lacks communication with customers. I paid for the online training and a kit and they did not send me the kit. I reached out multiple times trying to get answers. Once I put in a Paypal dispute, they reached out with a response as to why I didn't receive my kit. They claim I did not complete a registration form, yet they sent me the meeting ID, link, and password for the online training. If I was simply missing a form, they should have simply said that rather than take my $125 and not say anything. I would not recommend them to anyone wanting to learn how to do lashes. They are unprofessional and simply do not communicate with customers, which is poor business practices. read more

Very professional and my lashes looked so amazing and natural. This was my first time getting lashes and I must say I am in love with them

First time customer and had a good experience at the studio. Nice decor and very friendly staff. I got The Dream lash set and so far no shedding and I'm on Day 5. I will have to get used to the switching of the lash techs, had one that started on me and since my eyes were closed, I didnt realize there had been a switcheroo, but I was assured that all techs do similar work so there was no need to worry. You cannot book a specific stylist, as it's a first available tech policy but again, seems to work for now so I will be returning. I like their rewards program which is a plus. Provided cute pink drawstring bag with 3 spoolies to brush your brows. read more

i've had my lashes done for the past two years, so I know how it works, how to take care of them properly, and how I want them to look. I had them done once last year in January and it turned out pretty well so that is why I booked with A lash life again this year. When i was booking for my appointment a couple weeks back, I was told that if I want my lash length to be arranged in a certain way, i'd have to pay extra for a car eye look(rather than a doll eye which is what they offer). First off, this has never happened in my past appointments with my other artist back in new york, but whatever, i paid anyways. When i got to my appointment, i was being worked on by once artist, mid way through, they changed my artist to someone else. At this point, i've expressed what I want for my eyes three times which I don't mind as long as they are what i'm looking for. I explained specifically that I want curls from 8 to 13 with 8 being the inner corner and 13 at the end(creating a cat eye look which is what i've always done) and said that I am willing to pay extra(which never happened in other salons) to get the desired look. When everything was done, my lashes still looked pretty scarce, compared to what i'm used to, and what seemed like a supervisor came over and told my artist to put more on. after couple attempts, it was still pretty scarce, but i was running late because i've been there for 2 hours so i left. When I got home and took a closer look at it, it seemed that i only had one length on my eyes. When i take pictures or look in the mirror, i can't even see a difference from before, which was very frustrating. Within a week of getting my lashes, about half or more fell out and now i'm left with a couple lingering in the middle of my eye on both eyes. I know that it's not because of how I care for them because i've been doing this for over 2 years and never had this ever happened to me before. I usually get a refill at 3 weeks and even then, my lashes don't look nearly as scarce as they look a week after this appointment. I feel like i was worked on by a new artist, which made this experience very unpleasant given that i paid over 100$ for these lashes. I was really hoping for the same effect I got last time I went, but this trip was very disappointing and now i gotta look for a new place read more

Pros: Clean and looks nice Nice Receptionist (S/O to Ms.Hudson) Snacks/Drinks and blankets for clients 15% off if you post a Yelp review Loyalty Program Black Owned Cons: Lash Techs aren't the friendliest Lashes don't last long for the price you pay I REALLY wanted to LOVE A Lash Life Atlanta, but just can't. On Nov 8th, I got a full dream set and paid over $100. Within less than two-three days of getting them, many of the lashes on my left eye were falling out. At first, I thought it was because of my natural lash cycle. (FYI, I had eyelash extensions before with someone else, so I know how to properly sleep, not to rub my eyes, no Oily products near the extensions, not to get them wet 48 hrs after getting them, etc.) However when the lashes would fall out I would notice not one of my natural lashes was attached to the extension. Within a week, people could notice a significant difference in my eyelashes because one eye barely had any extensions on them and the right eye looked like it had a full set still! My grandmother who used to do false lash extensions too explained to me to go back and to just inform the lash techs about what happened. Last Tuesday, November, 26, I did just that but my lash tech immediately told me it wasn't their fault it was the way I was caring for them. I explained to her that I know how to care for lashes because I had them before coming to A Lash Life Atl and it had never occurred so quickly. She just reminded me to once again be careful with them and told me the basic rules of eyelash extensions. It has now been not even 5 days and I literally have less than 5 lash extensions on my left eye (The same eye that kept losing eyelash extensions the first time!) Now I look weird because I have an eye that has a ton of lashes on it and an eye that has none! Once again, I followed ALL the rules for lash extensions yet they didn't last at all and when the lashes come out NOT ONE OF MY NATURAL LASHES IS ATTACHED TO IT! I don't know if it's cause they weren't applying enough adhesive or if my eyelash hairs are too fine for A Lash Life but unfortunately I won't be back. With less than a month, I spent almost $200 on these eyelash extensions from A Lash Life for them to only give me the "dreamy" look for less than a week after getting them both times. read more

A Lash Life - Some of the lash extensions that I caught or found on my lash brush. Once again fell out with NO NATURAL LASH ATTACHED TO ONE OF THEM - Eyelash Service Near Me - Atlanta, Georgia

I patronized this business on 03/28/21 at the Austell location. The tech that serviced me was Faith Hudson. It took about 1.5 hours to complete the service. After the service, she asked me if I liked my lashes and I said yes after looking it at it quickly (I should have addressed this right then and there but I didn't look closely). I get to my car and notice that the lashes looked really sparse. I also notice that one eyelid is less filled than the other. Before she began she asked me what type of lashes I like I told her that I did not want to look like i just have mascara on and thats pretty much what these lashes look like. As I began to look at my lashes more and more through out the day I began to get more and more heated. This does not look like lashes ANYONE should pay 140 dollars for. I reached out to the business via instagram DM for a refund and even messaged the owner via DM and no one has responded. The photos attached are all from the exact date the service was done. It looks like I need a fill. Do not waste your money or time here. UPDATE: 3 days later and the lashes are falling out left and right. read more

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I attended the lash life class and it was very informative and worth the time and money. I had the pleasure of meeting the great staff and owner of Lash Life. They shared their stories with us and gave me all the tools and information I wanted and needed. I obtained all the necessary information and more. I'm honestly happy I chose A Lash Life to train me. I'll def return for more classes and to get lashed. A Lash Life is the way to go for lashes and Certifications. read more

First time getting lash extensions...and I'm so impressed. The whole process was so easy and stress free! And my lashes look amazing. I've gotten so many compliments...at work, at the gym...even while volunteering at a habitat for humanity event lol!! Check the ladies out at A Lash Life....you won't be disappointed! read more

Bomb.com!!! First of all, this place is so cute! Very clean, you don't have to worry about anything after you arrive. Easy online booking and can pay in advance or at the appointment. Tocarra is amazing! Professional, great location and even better price! I get so many compliments at how natural my lashes look which is exactly the look I go for! You won't regret coming here, I promise! read more

A Lash Life - Eyelash Service Near Me - Atlanta, Georgia

This place is great! I was very fortunate to find this place and receive a same day service. I had gotten lash extensions done elsewhere the day prior which made my eyes look small. I went to A Lash Life and they completely saved me! I could not have been more grateful. Call me dramatic, but I felt reborn. I got what was known as the opal upgrade, which gave me more of the cat eye shape that I was seeking. Not only that, but I'm at my 3 week mark, and I'm still getting compliments. I received wonderful customer service, the set up is so cute, and the pricing is reasonable. There is a free parking lot for clients and I was offered a beverage and a snack. Everything about my appointment encourages me to come back. I definitely recommend this place! read more

Came here 2 weeks ago for my 1st set of lashes in 20 years (don't judge me ). Best experience EVER!!! Why didn't y'all tell me???!!! I would've been getting my lashes done! OMG ! They look amazing. The experience was top notch from reception to check out. And that playlist had me like read more

I got my lashes done here for the first time today and I LOVED it! The place was very clean and professional. I would definitely recommend this place to anyone!! Loved that they had a student discount! read more

Love my lashes and the amount of time spent understanding how I like them! Most of the time I just want a natural perfect set, but I have had the Dream set when I have several evening functions coming up! You will not be disappointed and instructions for maintenance are always discussed. A Lash Life is living your best life! read more

The environment and ambiance are great! Very clam and relaxing. The staff was very professional and helpful, they were prompt in beginning my session and my technician explained everything she was doing along the way. My lashes are BEAUTIFUL and I've received so many compliments!!! I will definitely continue to be a client as I am very pleased!! read more

This place is so nice and I love their cute and comfortable set up. The staff is very professional and listens to your unique needs. Ever since I started getting my lashes done here I can't go without! read more

A Lash Life - Beautiful setup! - Eyelash Service Near Me - Atlanta, Georgia

Convenient and easy to find location with parking. Very clean, cute and girly decor. Very professional and on time staff! My first experience was great. My lashes look amazing its been a week and my retention is amazing no lashes lost so far.. Definitely a happy customer!! read more

Great service, they we're able to work with me in such short notice. Tríen did a wonderful job got me full within an hour go head girl