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A Kidz Dental Zone

5.0 (1 review)
Open • 8:00 am - 4:00 pm
Updated 3 weeks ago

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6 years ago

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Keilman Dental Clinic

Keilman Dental Clinic

1.7(6 reviews)
1.7 mi

All of the basics about running a dentist office is here, but I have two key issues with this…read morebusiness. 1. The dentist told me I had a cavity and suggested amalgam filling. I do not prefer amalgam and wanted an alternative treatment. His billing staff did not correctly request a pre-authorization with my insurance company to cover the alternative treatment and I was stuck with choosing the amalgam. Luckily, I went to another dentist office who informed me that I DON'T have a cavity. 2. The billing staff didn't provide a written explanation of why my night guard is necessary (because I grind at night) so my insurance won't cover it until the evidence is provided. I have talked with the staff three times about getting this taken care of and they STILL are demanding I pay for the part that insurance was supposed to be covered. My treatment was 6 months ago!!!! I don't trust the dentist or his staff. I will not be returning.

Incompetent billing. I wish I had read reviews earlier. Went in on coworker recommendation about…read moreDr. Keilman's father. So far, on a routine cleaning, dental assistant broke one of my crowned molars. Was furious,but allowed him to finish other scheduled crown before vowing to not use him again. Due to laziness on my part and living in one town and working in another, I came back after a few years so they could try to make it right. Upon coming back, Keilman dentistry was still rougher than most dentists but as a vet, we can take quite a beating before complaining. Although some of the techs were competent in cleaning, I put off extraction of the molar until it started causing problems. "Dave" became billing coordinator somewhere in this time and my portion of payments on the estimate fluctuated up and down. I would tell them to tell me exactly what I had to pay so that I would not owe after insurance paid out. Never was it the same. On my last visit, I finally had them extract the tooth they had broken and crown another. In the billing estimate, I was told a certain price. When insurance paid and I had paid, I was billed $300+ more than estimate and was told "Insurance companies" can change what they pay "at will". Insurance company has told me they haven't changed prices and the mistake on Dr. Keilman's estimate was billing department quoting me price for gold versus white colored crown. A distinction I care nothing about since it was a molar! If you are looking for competent dentistry along with fair billing, move along. Sadly,You won't find it here. If I could give zero stars, I would.

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Keilman Dental Clinic
Keilman Dental Clinic
Keilman Dental Clinic

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A Kidz Dental Zone - pediatric_dentists - Updated May 2026

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