I really dislike writing reviews on people or business, however, I do so when the service is excellent or mediocre/poor/inferior. Unfortunately, I have to write this note for Hillary Hawkins. I used to be a patience of Dr. Stacy Hanson, and she was a great dentist. She sold the office to this new Dr. in 2023-2024 I believe. My appointments with her were not the best, I questioned her several times even with her employees. My latest horror was when she told me that I needed to have a crown in place on my upper right molar. I never experience so much pain in my life until she did the crown. She was not delicate and I spent 4 hours on my first appointment, which it should be only one. To my dismay, the crown fall 3 days later. Of course I panicked because, for those 3 days I was in extreme pain and swollen. When I called the office, besides treating me poorly, one of the receptionist (no Julie) she told me that the dr. couldn't see me. So, I told her that I would go anyways because it was an emergency. When I was getting ready to go, Julie called me and we set up the appointment for noon. During my 2nd appointment that day, I spent more than 1 hours for her to reglue my crown. Still in massive pain and swallon. She has the balls to tell me that I may be in need of a root canal, when I asked why, she said that crowns not always work. Why didn't she tell me that BEFORE the procedure on the first place? I stayed with pain for the next 2 months. I decided to go to an experienced dentist in CA, where he told me that the crown was place below the gum line, making it super painful and sensitive. The only cure? another crown. Please, do yourself a favor: DON'T GO THERE! find an experienced dentist in White Salmon, Hood River or The Dalles. Never there! Horrific Experience for sure!!! read more