Overall, the staff is efficient. I was able to get my lab work done quickly. I would recommend the…read moreVallejo location.

I had blood drawn last week. and the woman was unsettling! She was in crocks, sweatpants and a t…read moreshirt with cartoonish writing on it. The only warning she gave me was grabbing my arm, saying 'small poke', and then she jabbed my arm so hard and fast...it hurt like no other blood taking experience in my life. Horrible. I had a fist full of my shirt and I was gritting my teeth when she decided to mock me and say "oh no is someone afraid of needles?" In a condescending and mocking tone! My arm is still bruised and sore 4 days later. Absolutely unprofessional and will never be returning.

I've become a regular here. Anyways great experiences. The technicians are all excellent at their…read morejob!!

Nobody likes to have their blood drawn! They try to make it quick once you get in. I always opt for…read morethe butterfly needle it's a bit smaller than the regular one. Only a certified phlebotomist can use them. Sorry not a fan of the students had my vains blown in the past.

Lots of parking in the area. Check-in kiosk worked totally…read morefine. Seating is somewhat limited but was fine when I got there. I was able to be seen early with my morning appointment. Technician was very friendly and did a great job. All in all zero issues.

Poorly ran. The workers are all nice but I can tell the structure for how this place is ran comes…read morefrom a perspective of treating people like cattle instead of tearing people like patients in need of care and help. I'd say the upper management and whoever is in charge of processes and policies is to blame and the workers are just subject to the poor management, short staffing (which is a management issue) and the poorly designed customer care environment. I had an 8:40am appointment, I arrived early... they were more than 20 minutes behind... when I was finally seen, they told me that because it was 9:04am the test would be rejected. I scheduled my appointment with plenty of time and I was on time. I can understand them running a few minutes behind but I've learned they typically run 20-40 minutes behind because they're so poorly managed. Whoever is in charge of the current policies and procedures here should be replaced ASAP. Not only was 1 of my tests unable to be performed because they were behind but when I got my results for my other tests, they completely missed the MAIN test that I went in for. Unacceptable.

Pleasant experience at Quest Benicia. Morning appointment with no wait time, area is clean,…read moreprofessional and helpful staff.

I went to this location due to no availability in Hercules and Vallejo (I made the appointment one…read moreday in advance). I never knew that this location existed in the shopping center where Raleys and Starbucks was at. I will say that when you have an appointment you're not check in on time but you have to understand that people that have an appointment and get lab work that everything for the test is accurate. I will confess that there were mistakes that did occur during a Quest appointment but luckily this location make sure the information you given them is correct. I was taken good care of at this location. They made me feel relax compare to other locations I have gone at. Quest Diagnostics in Benicia deserves a good review!

The best dental clinic for adult or kids. They are located on the ground floor of the building,…read morestreet parking, plenty of seats in the waiting room, always on time on calling patients for appointment. Dr Heydari is the best here, she is very pleasant, knowledgeable, and patient especially with special needs kids. At the end of the visit, she makes balloon sculptures which is awesome and kids will always remember! Highly recommended!

From being super patient at time of X-rays, doing a phenomenal job at taking care of my teeth, and…read morealso being super friendly, they have it all. Claudia the dental hygienist is also amazing. Love the staff here

Autumn is a great young lady! Very professional, and her grandpa is awesome, too! They were fast,…read morepromt, a d very informative of the whole process.

Customer service is making a come back!! Allen is a very nice person who is pleasant to work with,…read morehe knows what he is doing. I came for fingerprinting. He got me an appointment same day within the hour and made the process stress free. I have had fingerprints done at corporate fingerprinting places and much prefer the great customer service that Allen provides. Our family will be returning to him for his notary services.

I found BayPLS online, made an appointment and was tested ten minutes later. The staff was very…read morefriendly and helpful. I got my results in just couple hours. Recommended.

They are so amazing! At my daughters primary doctor, they ran out of flu vaccine and provided no…read moreplace to go for a flu shot that accepted my child ins. I researched and called around for more than an hour and found this place that accepted my child ins. They immediately took her in. They told me if the doctors ever run out of any type of vaccine for my child, I should contact them. My child didn't even feel the shot and praised the medical staff on the ride home. Staff and medical staffs are so efficient, nice, and accommodating. Super clean and professional. I'm blown away with their services and kindness, which is very hard to find these days.