My A/C stopped working. Storm related. Metro Air/Heat came out in a timely manner and explained…read morewhat needed to be done. In about an hour the A/C was back working and at an affordable price. The technician, was awesome. Thank you Charlie Lopez.

Great plumbers-fair prices…read more I was given the name and number of a Mr. Moriarty to call. I think he was on vacation and he gave me his business number to call. The business turned out to be Master Techs. It was a Saturday and water was coming up at the curb at my water meter. One company quoted 650.00 just to come out. Master Techs dug up my yard and fixed the leak for 208.00. I could not have been happier. Needless to say, they are my new regular plumbers now.

Very professional they do amazing work I had my entire AC system installed by them very reasonably…read morepriced I will continue to use them again and again !

I have to say, sometimes there are times when things all happen to fall into place. This was one…read moreof those rare instances. I recently had an outside AC unit go down. It was acting great and cooling like a champ just like it had been for the entire time I've owned my home. The unit is about 7-8 years old. It just stopped working while the inside unit was still blowing. I contacted Action Air and they were at my place in way less time than I thought it would be. I mean I expected the worst! Hotel rooms, crying kids, death of my reef tank inhabitants, stress to the whole household. It was like 109 outside of course! Thank goodness none of that happened! The technician was awesome. He diagnosed the problem, was able to fix it in no time, and then even checked the overall health of the system. He told me everything else looked good and explained how the capacitor worked and why it went bad. He had the parts on hand and was quick getting it all installed. He had a wonderful demeanor and was a pleasure to deal with. I felt totally comfortable during the entire process and I am really glad I called these guys! If I ever have another heating and cooling need I will be calling these guys!

I had a horrible experience. I was charged 133 dollars for ten minutes of time on a weekend. In…read morethat ten minutes of time I was told the heater needed a new mother board. Was given a rough estimate of 375. My bill ended up being 550 dollars and my air was still not running because the thermostat supposedly needed to be replaced. However, after coming home to wires hanging out of the wall I got the supposedly broken thermostat working after an hour. My wisdom is to use a different company.

Contacted a few H&C companies in Raleigh. Got various price ranges all within $1,000 up or down…read more Some quoted cheaper units like Goodman and Bryant. Chad suggested Rheem. I did a little research. We trusted his opinion. We set a date, he arrived and was done in 9 hours. A side note. Ours was a little more complicated than most because it was an in wall air handler. The old unit was a Carrier which was not made any longer. So I was worried about the drywall being cut out too badly. Turns out only an 18" x 7" area needed to be patched. He gave us a 10 year warranty on parts and 5 year on labor. Rest is history.

James did a very nice job on a new 4 ton Trane condenser unit…read more There were kinks in the lines he repaired, and he replaced all the old electrical wiring. The plenum was not done right on the last change out, so he corrected that also. When C&K does your A/C repair, you will know it is done right. John in Collierville.

Called C&K to repair an AC unit which quit working. From the first call the entire process was…read morepolite and professional. My initial call was answered promptly, by a real person, and after a review of basic information the visit was set up for a time which was within 36 hours of my call and for early Sat morning which was great for me because I work full time. The service tech (Jeff) called before arrival, showed up when he said he would, and then quickly and professionally went to work and solved my problem. He also thoroughly answered all my questions and reviewed my different options the whole time while repairing my AC. If your looking for quality and professional service AND fair pricing, you won't go wrong contacting C&K.

Down to earth treatment from both call and hvac serviceman. You're treated as a human.read more

Timely service and never overcharged! Sherman has been in the business a long time and is at my…read moredoor if I need him to be.

We used the HVAC Firm of Memphis today, through our Home Warranty Service for gas heater not…read moreworking. Our initial service call-in was at 9am, HVAC service rep called us at 12pm to make sure we was available the same day. Service Tech; Eugene called at 2pm and arrived at 2:50 just as he promised. Ten minutes later, Eugene had troubleshot and replaced bad igniter. They provide excellent communication with on-time service. A+A+A+A+

I have been a customer for over 20 years with Ray Baker. I hate to say, I will no longer utilize…read moreservices of this company. Yearly maintenance has been paid and I have yet to receive a completed service for this spring. The tech came out, and was to return. This was over 4 weeks ago and no one has come back or addressed this issue. It is my understanding they have had some turnover of employees which I understand but communication is a must for customer service. An individual answering incoming calls actually hung up on my wife when she questioned the service agreement. I have left 3 voicemails with no return call. I am not sure what has taken place with Ray Baker, but it is time I move on to a more reliable company. I have contacted another local company that had great attitude and welcomed my business in the future. I cannot recommend Ray Baker any longer

I've been waiting for my 10-2 timeframe. It is now 3:15 and I just got a call that the plumber says…read moremy job is too hard and he won't be coming. Wow. I'm surprised this company is still in business with customer service like this. Do not bother.