This company was a God-send. My sister's steering column was locked in place and I decided to call…read moreLulu's on a whim to see if they could help. The team is so knowledgeable, they were able to tell me that it was probably a worn out key (which - I didn't even think of!). The technician asked me to send them a picture of the key and showed up in about 15 minutes. As soon as they got to the site, I scrolled TikTok a few times and they were done! Steering column unlocked = car started right up! Genius, quick, and efficient. Also super affordable!

I cannot begin to tell you have Lulu's saved the day! Not only are they a family owned and operated…read morebusiness, but their customer service is top notch! I'm traveling from out of state and somehow lost my truck key. They came out within 30 min of the call and programmed 2 Dodge Ram 3500 keys for me. AND they didn't charge an arm and a leg. Def would reccomend! 10/10

Johnny was great. Came to my house so I didn't have to take my car or broken key fob anywhere. He…read moregot a new key fob, cut the key to match my car, and programmed it within 20 minutes. And he was on time, arriving at my house within 30 minutes of our appointment window. Also did not find a cheaper key fob replacement quote, even if I took the fob and car to the locksmith.

I just bought a house and needed the door handles, deadbolts, and mailbox rekeyed. I was able to…read moreschedule ahead of time and the service was prompt and smooth. I was a little surprised by the price which is why I dropped a star. It was quoted a tiny bit high but still around the competition (most quotes came out to $180-280), but was completed higher than competitors in the end. That being said, I don't know if the actual price from competitors would have been higher than their quotes. For transparency here, I paid a $65 service fee plus $55 per house lock. The mailbox was a higher charge at $125. I was quoted $200-300 (probably assuming 3 locks rather than the 4 I ended up needing); it came out to about $410 plus tax. The result is the same. I have a fully rekeyed home and mailbox. Service was excellent. The vehicle was well marked and the Johnny was very professional and easy to work with.

THOROUGHLY impressed w/ this company & Felix!!! Turned a…read morevery bad situation into a great experience!!! Here's the situation. Our son's car key's transmitter broke off, causing the vehicle to not recognize the key, upon starting the car. So, we towed the car to 5 Star Ford in NRH, to resolve the issue. & they were not able to. So, John, the Service Rep recommends us calling Michael's Keys. Called them...the female rep was so nice, & helpful. She set the appointment for today. W/a time frame of 10a.m-3p.m. Felix called at 9:57a.m. He was already there!!! He patiently waited for our arrival(10 mins) Once we arrived. Felix was parked next to the car, & we were parked next to Felix. We heard 2 things. 1. Grinding from him making the key. & 2. The car starting!!! Highly recommend!!!

Prompt..yes. Courteous ....yes. Pricing....YIKES Needed…read morealarm system disabled, knew the service charge before hand, tech showed and pulled power box out of wall receptacle, problem solved in LESS THEN 10 MINUTES. Company should show discretionary attitude for pricing rather then "standard service call" and "trip charge". I was in home service business for 40 years and priced service on each job by time spent and material used...never gouged a custome. Would not recommend this company due to blind high pricing when it's not really warranted. Tom Fenimore

I came to the store. They were really nices and friendly people here . Good price too!!! Want to…read morecome back if i have a chance

Best Locksmith was very fast with their replies. They asked good questions and responded to all of…read moremy inquires. Scheduling was easy and fast, which was perfect because we needed our locks re-keyed after buying our house. Ben was able to complete the job the same day. Due to the timing of our request and the amount of new locks needed, we were fine with the price. We are very satisfied with the level of service, and we will continue using this company in the future!

I have used them several times to rekey locks for my rental unit. They are prompt and reasonable…read more They are my go to lock smith!

Purchased a used roof-too cargo box for my minivan, and it only had one key. Mr. Lock was able to…read moremake me a couple of duplicate keys at their location! Big box stores were unable to help, and mobile locksmiths wanted almost what I paid for the cargo box, for a service fee. Mr. Lock was also cheaper, per key.

Neal got me out of a bind in an emergency! He came quickly, worked quickly, and got everything…read moreworking again. He was also cost conscious. Finally, he even fixed another door lock I'd planned on fixing later. Hopefully I don't have to call them in an emergency again but I know who I'm calling the next time something happens!

Highly recommended. Neil bailed me out when I did not think there was going to be a solution to my…read moreissue. I put in the request to Yelp, and Neil was not only the first one to reply, but the first to hop on the phone with me and head straight over. I now plan on working with Neil to address some other issues at my business that are non-emergency jobs as well.

I've been with them, on and off, for decades. Highest…read morequality, value, service and professionalism.

If you need keys made locks fixed or just amazing people to do business with; this is the place to…read morego. You will not find a better locksmith in all of the Dallas-Fort Worth metroplex. These people are not here to make a fast buck but you do great business with right priorities and take care of their customers.

Duane is an effing hero! He came to look at a door knob that came off from the inside of the house…read moreof the front door . Repaired it instantly and fixed an issue with our gate that prevented it from closing all the way . He worked quickly , efficiently and you could tell he knew his stuff. As he was leaving he asked if there was anything else ... there actually was .... A door issue in our shower the was preventing the knob for locking it in place . He too fixed that . He was in and out of there in 20 min or less with all 3 tasks . We are very grateful to his kindness , patience and professionalism. Will recommend them a million times over!!!

I received a notification at 3am, 9 years after my original review to respond to getting help the…read morenext day after being locked out. I can't say they're good at anything, but they are extremely consistent about bad timing. I'm genuinely surprised they're still in business, and now I'll wait another 10 years for them to see this photo and respond. They ask for their patrons to reach out directly... THE FIRST CALL is reaching out directly. NINE YEARS LATER, what could you possibly do to make it right when immediate response is the only reason your business exists? Ridiculous.

Sam is the best! He has literally saved me twice now and managed to put a smile on my face during a…read moresh*t situation both times. The first time I locked my key in my vehicle, I tried to go through another company and hours later was so mad they hadn't shown up and had no record of me scheduling it. I cancelled it and within 30 minutes Sam showed up and had my vehicle unlocked. I didn't even have to think twice about who to call this time. So far always easy to work with and quick to my location. Thank you Sam!

Scam Artist - Stated $80 on the phone...when the con artist arrived he started that "Adding other…read morefees and gotta call my boss crap"...He added another _84 dollars suddenly...I refused to pay that. Shady..Shady .. Shady..He then requested that I Zelle the $$$$.

I called for a lockout and the gentleman who responded was very polite and was on his way quick. I…read moreended up not needing the service and called right away but I am impressed with the response and the level of service.

Second time using Resq. Great service, at the house. Provided fob and programming for my 2019 Lexus…read morekey. Big savings. Great job. Works like a charm!! Highly recommend.