Horrible location, horrible cleanliness, horrible selection, customer service was mid to say the…read moreleast. When asking a budtender abt specific products and you get a generic response then what's the point? Don't pretend to know what certain products smell like or taste like. Just be honest and say you haven't tried things. Don't lie and talk up a product and it not have any characteristics of what you spoke abt. Also. They lowered prices to compete and still can't understand it's abt the quality of the products. No one wants dirt weed. Walk in with money to spend. Leave with the exact same amount only to drive 3 blocks and spend every dime I had on multiple items. Your neighbors have better products and prices!!!!!! Here's a suggestion. When you change your business name and signs. It's probably best to clean the entire face of your building so it doesn't look like shit

It was our first time there, very kind budtender & super helpful :) we will be back for sure!! :)read more

great customer service love the guts that work here Super…read morerespectful they know their products! great customer service

this store in Milton Freewater is the only one I will go to. their employees are very nice and…read morehelpful. and always have a smile on their faces.

Free local delivery!…read more As in the name, books & games for a variety of ages. Peruse through the aisles for fandom knickknacks in random spots and find something you think is too cute you just have to buy. The strange staff lady behind the counter, possibly the owner or manager, is very uptight and could use some refreshing on welcoming service.

I love visiting this little bookshop every time in Walla Walla. Honestly, it's more of a gift…read moreshop/book shop/game store mix, and it is always chock-full of fun little trinkets to look at. All of the employees here are super friendly, and the store overall has a great vibe. Fair warning, it is always PACKED around the holidays, but for good reason-- there isn't a better spot to grab a Christmas gift. The prices are very reasonable, and I think the selection is pretty good for the size of the store. During my most recent visit, my MIL purchased me a beautiful edition of Paradise Lost for ~$20, which I thought was a steal. It's well printed and contains a lot of the gorgeous Doré woodblock prints, which I absolutely love. I will definitely be back!

I've purchased several items from this company in the last few years without issue (from Mast…read moreGeneral, and from my mobile phone). I made a recent purchase to replace a plate I accidentally dropped and broke. The company's website wasn't functioning properly when I purchased a dinner plate....all of their dinner plates had the same SKU, so they sent me the wrong plate. When I contacted them (after confirming the issue was still present after receiving the plate), they blamed it on my mobile phone (several of their other items online didn't have this issue, and I shared several screenshots of the issue, and they gaslighted me saying it was my phone...I've worked on IT for years, and turned their website upside down before reaching out to them to get this resolved). The issue was fixed on their website after I brought it to their attention, and their "solution" for the customer experience was to pay to ship the wrong item back (I didn't have the packing materials to re-use anymore, because I recycled them before I could confirm it wasn't the correct item when I got home). We went back/forth a couple of days, and they refused to replace it in good faith so that I'd have the packing materials to return the wrong item in. They suggested I could purchase ANOTHER plate (keep in mind, the $20 plate cost $12.95 in shipping for this purchase), and use THAT shipping box to PAY to ship the wrong item back to them ($12.95 times 3 for a $20 plate). HORRIBLE customer experience and service. I've attached screenshots I shared with them, along with screenshots from our email exchange.

Let me start this with how unprofessional this "family owned" business is. I made several calls…read moretoday to try and have an order that was a disaster corrected. They refuse to speak to you on the phone, only Communication is through email. I finally spoke to a lady name Becky who actually laughed because I was upset that I'm not going to receive an order that I placed in December 12th. She passed the call off to Jeff, he told me that they are too busy to return calls. He gave me several excuses why. He told me that posting a review doesn't matter. I'm bet it doesn't. I'm sure I'm not the only Customer that they have treated poorly! They actually packed up two of the six mugs that I ordered and mail them to me. Both have no glaze in two spots. Shocking to me that somebody could pack these up and not notice that they are damaged. I guess they're too busy to look at their merchandise before they pack it up and send to the customer. Bottom line being no communication between employees and this family owned business has horrible customer service!

Gary always helpful & knowledgeable in all things. Good deals. Walla Walla way overpriced. Stop…read morehere first. Great selection as well.

Disorganized and disappointing. Heavy smell of weed through and blasting music. Overpriced. I would…read moregive zero stars if I could because visiting felt unsafe. Not sure how the place stays open.

Online reservations. Rent for half a day (4-hr minimum) or more, no hourly bike rentals…read more Knowledgeable staff. This is a shop seems like it's geared more for serious cyclists who know how to operate a bike and fix flats, as the bike came with CO2 cartridges and a spare inner tube. They have bikes for every height, surface area (mountain, road, gravel), tandem, hybrid electric, pretty much everything you could possibly want/need, they have it here. You can tell this city has a huge biking community, or is a biking destination city, because this is real bike store, not one of those touristy bike rental places.

Allegro Cyclery wrote the definition of CUSTOMER SERVICE! Our 3-day bicycle rental coincided during…read morethe weekend of a MAJOR gravel bike event. Their shop was BUSY, yet they managed to treat us as VIPs, as if we were their only customers. They made great recommendations and were very flexible and accommodating. No doubt we found OUR NEW BIKE SHOP when traveling! THANK YOU ALLEGRO!

We came in and our kids got to explore the store and found some great toys to keep them entertained…read morefor our weekend trip in Walla Walla. We bought a 3D print dragon and magical coloring book. Inland Octopus is a fun toy store appropriate for all ages.

This store is INCREDIBLE. We did a scavenger hunt for adults and had to hunt for clues in the store…read moreso we got real acquainted with everything they sold. Fun for all ages, tons of gift ideas from puzzles to magic tricks to apparel and so much more! A must see.

The staff is super friendly and helpful. They have a great selection of grains and other brewing…read moresupplies. It is my go-to homebrew store!

Grapeland Supply seems to cater mostly to the wineries in town, selling a lot of winemaking…read moreequipement and supplies, but they've also got a pretty good selection of homebrew beer supplies, and while not as knowledgeable about the beer side, are still helpful. They've ordered specialty yeasts for me, and I've gotten them within a week. My only two complaints: They're only open on weekdays and until 5, so I have to plan to go right after work, and they only sell specialty grains in 1 or 3 pound bags, so you have to buy extra if you're using something for just one recipe.