Went in there to ask about an appliance and was treated terribly by one of male owners. He kept…read moreanswering phone instead of helping me. I told him I tried to call and phones weren't working. He cursed and told me what's he supposed to do not answer the phone. He also asked if I was a state worker which was very strange. He said computers were also not working and if I wanted help to come back later. He called me an asshole as I was walking out. In 50 years living in Rockland County I have never been treated so poorly as a customer. I will never ever buy anything from these people again. Worst customer service experience in my life. How has this place stayed in business???

I purchased a maytag washing machine in August 4 months later not working. Spoke to…read more the receptionist who was so rude ... will not recommend this place to anyone!!! there repair man said they were having a lot of trouble with the one I purchased, she lied and said she never heard of the problem!!! Don't shop there!!!!

I just purchased my new home in Stonypoint and needed to get my appliances. I was very hesitant in…read moreusing Silver City since the review here were negative. I walked in Silver City only to get prices since my husband gets a 10% discount at P.C Richards and we already had our eyes set on Whirlpool appliances. Bruce seemed very willing to help us and very knowledgeable answered all my questions even about appliances that he didn't carry. Was not pushy at all. Needless to say we decided to make our purchase from Silver City since our total was a $600 difference from P.C. Richards and Bruce even got us $1200 in rebates. Hands down i would purchase from Silver City Appliance from Spring Valley Rt 59 in the future. I will review my delivery experiance once I recieve my appliances!!

Small place family own and operated located right on RT 59. Very bad customer service. Sales people…read moreare nice when you make the purchase, but when you try to fix the problem,.....they become very rude. I got very good prices for my appliances from other places but I decide to give them a chance.They gave me excellent prices that I couldn't walk away from, we shake hands.I was very disappointed when they try to deliver open boxes appliances .....stove, and refrigerator with no boxes. I paid for brand-new items...they tried to deliver floor models with dent on the side of refrigerator!!! II refused to accept the delivery, I called the store right away.....they told me that I will have to wait 2 weeks for new one. I asked to cancel the deal. I go back to PC Richard got same deal with the next day delivery and 12m interest free on the card they opened for me. I was waiting 3 weeks for money to return to my acc. and this happen after I dispute the charge . Very..very disappointed....they not going to get my business ever again ================================================================== Again Yelp blocked my review. Once again I have question....in whose interest is to manipulate reviews, and have influence on peoples opinions about our local businesses....definitely not for consumers. This doesn't happen first time......it's just proved that Yelp is fake better stay with Google.......................Again I try to call them......they don't answer...

I purchased a 7X4 Concession trailer in the spring of 2021. The oven is a Fiamma Rossa Grande,…read morewood fired oven. I had a couple of minor issues with it after it was shipped to me but Jimmy was on it right away. I am very impressed with their customer service and with the oven. We used it for private parties until this past summer when we used it every Saturday at the local farmers market with great success! We now have loyal customers.

I bought my Ilfornino Mini F Series Pro a few years ago. I was impressed with the…read morequality,.performance and customer service. Today it performs just like the day I first fired up. I would highly recommend this or other models that Ilfornino offers.

I have used Olympic several times over the years from big jobs to small. Tom has always been…read moreresponsive and fair. We first met after purchasing a Generac full home generator which along with some electrical preparation was installed and maintenanced without issue, evern after running during a power outage for several days straight. Olympic also installed my gas furnace and a replacement water heater, this time with a catch basin that drains into my sump pump. Tom, Derrick and all the team have more than met my expectations. Thank you

We have been customers for over a decade. Tom has always been responsive and fair. Our recent…read moreinteraction, we had our hot water heater break & needed to be replaced. Tom's team came the next day & replaced our heater seamlessly. I will definitely recommend to anyone who has A/C or heating issues.

Friday night I noticed that my Amana fridge had stopped running. The following morning Saturday…read morethe unit still was not running so I called J & V Appliance and explained the issue that I had and James said that he would send someone within 30 minutes. Two repairmen showed up in ten minutes and went to work checking the fridge. Ernie, the lead technician, decided the problem was the Mother board or main panel and replaced it. By 0915 AM they left and my fridge was running again. Without hesitation I recommend J & V Appliance to friends, family and neighbors living in the Haverstraw area. They are fast and professional.

JNV appliance was unbelievable that came on Labor Day fixed my refrigerator very professional and…read moretimely and lovely demeanor LOVE THESE GUYS!!!!!

Gersi was terrific -- very responsive to texts and called me back right away to schedule an…read moreappointment to install a Wolf range. He was able to get to me quickly (only two days after we spoke, and on a Saturday even!), when most techs had a several day or weeks wait time. He knows what he's doing and is communicative, efficient, thorough, and he made sure to check everything before he left. Very reasonable with pricing as well. High recommend GM Appliance Repair -- everything you'd want in a technician!

Gersi did a wonderful job! Excellent work and Gersi explained everything! No surprises! My…read moredishwasher is now good as new! 100% recommendation! Great value!

This store is a scam. I bought a stove hood fan from this store, and the salesperson (named Sam)…read moreboxed it up nicely. However, when I got home, I noticed a lot of dents and missing parts. The next day, I went back and returned it. A few days later, my bank transaction showed a pending refund, but a week after that, he reverted the refund and canceled the transaction. I went back to his store in Palisades Mall in West Nyack, NY, and found the store was out of business. I contacted the business phone number, but there was no response. I also contacted him via Facebook Marketplace, but there was no response there either. SO BEWARE OF THIS SCAM.

THE WORSR EXPERIENCE EVER! I strongly recommend NOT using this company. Before buying a set of…read moreappliance I questioned the quality of the merchandise since they were floor models. I was reassured they everything was brand new and were only displayed models or sent back because didn't fit decor. When I received the merchandise, the microwave was warped and damaged, the stove was dented to heck and undergoing oxidation, and the dishwasher dented. I called they were not at all accommodating. Agreed to finally take it back with a 15% restocking fee.....15% just to put it back on the floor.

From repairing my diamond wedding band, to my antique silver Judaica , to my nostalgic…read moregrandmother's vintage costume (although he made no promises) Peter did it all. He offered phenomenal customer service and unbelievable workmanship. I feel like he is a long lost relative. Thank you so much Peter!

From customized jewelry, design and quality they are second to none. Andrew is wonderful to work…read morewith and the entire staff is super friendly. No pressure sales is a big plus.

Came by late one evening to dry some clothing. It's a card laundry mat and I only came with change…read morebut a young man was happy to help me. It's next door to my favorite dunkin donuts and only 5 minutes from home. Nice and safe.

Matt has been a Godsend since looking for someone I can trust coming to my elderly father's home to…read morepick up and drop off his laundry. Matt is quick to respond and has a fast turnaround. I wish I would have found him sooner.

Alex is an extraordinarily helpful, knowledgeable and accommodating sales person. He is very…read morehonest and attentive and we make special trips to PC Richards in Nanuet to purchase appliances from him. He is an excellent salesperson. Additionally, the store is very well stocked.

I brought my refrigerator in the middle of April and it's July and the refrigerator is not…read moreproducing ice and my ice cream is melting. I finally got a technician to come and service the refrigerator and he informed me that the refrigerator needed a condenser and a sealer. I went to P.C. Richards and told them that I wanted the refrigerator replaced and was informed that they could not replace it that they could only repair it. By the way I brought the extended warranty that cost me over $400.00. This should not be happening with a brand new refrigerator. I am very dissatisfied with P.C. Richards and their service department. I would not recommend them. Jeannette S.