Very competent & professional in every way. Very happy with every thing they did. They installed a…read morenew kitchen faucet after removing the original but recently broken old faucet. I was was surprised at how fair the price was (It was lower than I guessed it would be!). Miller and Sons Plumbing will be my new plumbers when I need plumbing service again.

Contacted Miller & Sons to install two toilets. They came out quickly and installed both quickly,…read morefor a fair price, cleaned up after themselves. I've found my new plumbers.

We've used Robert twice now; for a backup sump pump and now for a water heater. He was the first…read moreto get back to us when we called about getting a new water heater and he was here the next day. Under 2 hrs and we were back in business. Robert is a great guy and does a great work at a very fair price. Couldn't recommend more!

Exactly what I am looking for , Excellent Service ! , Friendly , responsible and quick…read more I will recommend him for any further plumbing services for anyone .

We had Evergreen come out and install our water softener and I couldn't recommend them more. It was…read moreour first time having a water softener and they were super informative on the whole process, which I appreciated because I ask a ton of questions. Their communication was great and the technicians were really nice. When the county implemented the water softening thing, I called Evergreen to get it adjusted and they came over and brought salt for our system. I will definitely use them again for any plumbing needs.

They told me it was going to be $1000 for an hour's worth of work to fix my Toto wall mounted…read moretoilet with an in-wall tank. When I told them I thought that was a ridiculously high price, they further insulted me and said they "understood their pricing wasn't for every situation or budget and that's ok" which, to me, implies they only want to work with wealthy people. I called Sure Flow Plumbing instead and the could not have been nicer and had my problem fixed in less than an hour at a fraction of Evergreen's pricing. Don't even bother wasting your time with getting an estimate from Evergreen.

I had them come out 3 times to unclog the same sewage pipe in my basement. The bill was $399 for…read morethe first visit. The second and third visit was free since it was under warranty. On the third visit, they gave me a proposal for $8800 to "fix a bellied pipe" in my basement floor. They said this was necessary to fix the problem. They then requested an additional $606 for me to view the video they supposedly took at the previous visit to unclog the pipe and show the bellied pipe. I had a licensed plumber give me a second opinion which included a live onsite camera video of all my pipes, and I watched while it was being done. It turned out that the "belied pipe" was nonexistent. The plumber stated that Roto Rooter had broken the flap on my backflow prevention unit but had not disclosed this to me. I will NEVER use Roto Rooter again. Be warned.

Predatory, Incompetent, or Both -- Avoid Roto-Rooter at All Costs…read more My experience with Roto-Rooter was so appalling, I feel morally obligated to warn others. It started with a sewage backup in my 792 sq ft basement on May 28, 2025. I had no prior experience with this, so I called Roto-Rooter, thinking they were reputable. They charged me $800 just to unclog the drain, which seemed high but I assumed it was a complex job. Because there was sewage involved, they told me I needed a quote for cleanup -- citing bacteria in the concrete. Fair enough. Then their Water Restoration Field Supervisor came to my home, reassured me the cleanup would take 2-3 days, and promised help in submitting the claim to my insurance. My insurance called multiple times with no response. Eventually, because this Google review, they responded. Shortly after, another technician came in saying he couldn't get the camera down the pipe to inspect it. He showed me how it wouldn't go through, then confidently told me it was broken pipes and quoted me $8,500 to jackhammer the basement and replace the piping with PVC. I didn't bite. Two weeks later -- yes, two -- they finally said the basement was dry. It made no sense to me that it would take that long, but I'm not a restoration expert, so I deferred to them. Eventually, I got suspicious and called a second company. The tech immediately ran a camera through the pipe -- no issue at all. He said he'd never heard of a camera being unable to pass unless something was being done wrong. The footage showed no broken pipes, just minimal root intrusion. In short, Roto-Rooter lied or was completely inept. And then came the gut punch: I received a $23,000 bill. For a partial basement cleanup of a minor sewage backup. I wish I were kidding. Look at the photos -- there is simply no way the work done justifies that cost. To recap: * They charged exorbitantly for simple services. * Lied (or were clueless) about my pipe condition. * Tried to upsell a $8.5K excavation based on false information. * Took far too long to complete a basic drying job. * Promised insurance help and then ghosted me. (Eventually after my reviews, they responded) * And in the end, sent a $23,000 invoice that is beyond outrageous. Do NOT trust Roto-Rooter. They are either dangerously incompetent, or predatory scammers -- possibly both. UPDATE: After receiving the insurance audit report, I can now confirm that Roto-Rooter massively overbilled and lied repeatedly throughout this process. They initially quoted $6k-$11k for water cleanup after a small sewage backup. What happened? A final settlement from my insurance adjuster of $11,328 for a partial basement cleanup -- with drying equipment left for 14 days for no legitimate reason. BUT ROTO ROOTER WOULD NOT RESPOND TO NEGOTIATIONS. As of July 29th, they have not responded. They also falsely claimed I was hard to contact or not available. That is absolutely untrue. I was either working from home while they were in the house or received 20-minute notice and arrived on time. They also implied I was going in and out of the basement, interfering. Another lie. I never opened the basement door while they were working -- except once, when all of their equipment had mysteriously stopped running and I checked on it. That was it. The insurance adjuster's audit backed up all my suspicions: they overcharged and found no justification for their bill. UPDATE 2: On August 5th, I received a lien threat from them because of their unwillingness to negotiate. It wasn't until August 13th that Roto-Rooter began showing a willingness to negotiate after I got a higher up email address. They falsely accused me of stopping my insurance from negotiating. It is not true and my insurance confirmed. As of August 18th, there has been progress in negotiations but there has been no agreement. Update 8/19: Roto-Rooter offered to settle at $19,000 (matching my insurance's position) but only if I removed all my posts, reviews, BBB complaint, Attorney General complaint, and agreed never to post about my experience in the future. I declined because my freedom of speech is not for sale. I did, however, accept $19,000 if my right to speak honestly about my experience remains intact. 9/3: After months of stress, I finally resolved my case with Roto-Rooter. My insurance generously paid $17,500, even though an independent audit valued the job at only $11,400. I ended up paying an extra $1,000 out of pocket just to walk away with a paid-in-full receipt for a $20,000 bill on a minor sewage cleanup in an unfinished basement. This was the most exhausting experience I've ever had as a homeowner. I would urge anyone considering this company to be extremely cautious. I have been through 19 rebuttals with them on the BBB, about 100 emails, and I filed a complaint with the Attorney General, the Ombudsman of Dayton and the FTC. Friends don't let friends choose Roto-Rooter.

We had a sewage back up late in the day to where some companies would not come out till the next…read moreday , my husband called and within 20-30 minutes someone was out and fixed our problem. Thank you so much ! Would definitely recommend .

Had them replace a gas line into my basement. I told them to use the hole for the old line. The…read moreowner convinced me to allow them to ho higher, saying there would be no issue. They left the house in a mess, limestone block broken all over the floor, etc. They did not reset the area where they tore out the block. SO now? The house is leaning badly to the side they removed the block. Shame on me for not standing my ground. The worst part? They would not even call me back to discuss the horrible job they did.

Super quick turnaround between requesting service and appointment. Ricky was knowledgeable and…read morepersonable. He resolved our kitchen faucet leak issue quickly and efficiently. We highly recommend and will recommend to friends.

Ricky was awesome! He was able to provide a flat price for services (no chance for upsell/price…read morechanges) worked with our availability (came in the evening after work) and did great work!

This is a follow up, 6 years later, on Clark's Discount Drain Care. We have been calling, texting,…read moreand e-mailing them for about 3 weeks, with no response whatsoever. Our sewer line needs roots cleaned out again. Does anyone know if they are still in business in MIamisburg, OH? We would love for them to clean out our sewer line again, and hope they are doing well, health wise and business wise. In 2015, I let them know that I wrote a really good YELP review for their business. They were very responsive when we needed their help in 2015. This is so unlike the guys we met (David and Jason) to totally ignore our phone calls, texts and e-mails. Please post if you know anything about what might be going on with them. Thanks! :)

I have used Clark on two previous occasions, both times they were exceedingly responsive, thorough…read moreand their rates were fair. Since that time I have called with additional needs and they have failed to even acknowledge my messages. Not even a call back? Cannot recommend, particularly if you have an emergency (and aren't most plumbing needs critical?). I just hope this situation isn't reflective of a health or some other serious issue.