Absolutely wonderful experience! The staff was kind, and my appointment was quick and comfortable…read more Highly recommend!

This is where to go to get ripped off. I had a $7000 implant. It FAILED. I had multiple infections…read morebecause of inferior materials used and abundance of cement used. The abutment and crown were stock. Dr. Cabrera wrote up the plan and explicitly wrote custom materials. He stood in the back of the room while a different dentist did the implant. Was I a guinea pig,? I'm a woman of age alone on social security. He made me take a yearly plan to (keep expenses down) claiming it would have been over $8000. I gave them multiple times to rectify the issues but blamed it on other teeth trying to get more money out of me and made derogatory remarks about how my regular dentist would not get me in soon enough. He wanted to charge 2500 for a root canal and crown on the tooth in front of the implant and previously blamed a tooth behind the implant. My dentist sent me to another specialist and both agreed the implant failed. Greece FD never took responsibility for their mistakes. I had the crown and abutment removed and it's deemed unusable. The infections stopped and I have no tooth in place. 7000 down the toilet. I needed a very painful lazar treatment to treat the gum infection when it was removed. He claims to be Christian which was why I chose them. Shame on you Dr. Cabrera and the blaming your associate for the error. He orchestrated the whole thing. Besides who gives away big ticket items and cruises in contests. What other dental practice does that?? Who's paying for those things? His patients.

I'd give zero stars if possible. She traumatized my child and myself. Wait time is forever. I am…read moreconvinced she made up things needing to be done. Gives novocaine then leaves for 45 minutes so you need more novacaine when she finally gets around to you. I do not recommend this practice at all. RUN. Also, talks only about herself with zero interest in patients.

I truly couldn't be happier with Dr Bracker and her staff. It had been way too long. Like years. We…read morecan blame a prior lack of insurance for that, and my own putting it off. Pro Tip: DONT PUT IT OFF. There's no need. After my consultation with Dr Bracker and her warm, kind staff, I realized that they would take special care with me and my not-wanting-to-be-there. And they did! I was told that I could raise my hand at any point to pause or stop, that they'd make sure I wasn't feeling a thing. I felt well informed about what was going on, that made me feel at ease too. The (excellent) hygienist is very gentle, as is Dr. B. My deep cleaning took two sessions. By the end of both sessions, I felt relaxed (even while getting fillings) and no longer apprehensive. I can honestly say that I look forward to visiting again in 3 months. Never in my life have I looked forward to the dentist. Thank you, thank you, thank you, Dr Bracker and team.

Sub-standard, unprofessional care. Patients end up with more dental problems after visiting this…read moreoffice. Do not go there for dental work.

BEWARE!!! Their billing system is antiquated!! You have to watch them like a hawk. I have called…read morethem 4 times in the last 9 months. They tell me I have a zero balance but send me a letter saying I am delinquent. Their billing system shows me owning $178.00. I call them again and the tell me I owe zero. They are clueless why their system has me owing.

Cornerstone dental office was very professional and close to my home, love! i look forward to…read moreseeing them for continued care

Went to apt was told it was a consultation, no money needed. I didn't complete the 55 million page…read morenew patient forms I figured I would fill them in at the office and the morning of my appointment they called me and told me I needed to fill them out before I came. I asked them then how much the appointment was and they told me it was a free consultation only to get there and be charged for a comprehensive visit would not even a basic visit was done. The doctor was in and out of the room within minutes and left charting to his assistant. I told the front desk that it was a consultation and of course the woman didn't know what I was talking about even though she talked to me that morning. I paid in since I had the doctor's email I emailed the doctor let him know what was going on he said he'd give me the money back. He never did a month goes by I email again he ignores the email. Finally I get in touch with the bank after I show them proof. The bank pays me back. Once the bank gets in touch with the dentist that is when they get back to me. I shouldn't have to call the bank to get my money or be ignored or waste my time to come in for a money grab. You're not even able to make your own appointments they tell you when you can and can't come. Not accommodating, nobody knows what they're talking about, they will ignore you if they owe you money. It was an experience I could do without. When looking for a dentist you want to make sure you have faith and trust and if they can accommodate a consultation or bill you for the correct services from the start, You have to question Do you trust them with the rest!

After 10+ years of coming here, our family is leaving. They…read moreare now a part of WNY Dental Group. Our first visit after the takeover ended with blatant discrimination towards my family where the dentist and billing staff demanded I produce proof that my children actually belonged to me. Because, people just randomly bring random kids in and pay for dental work! This had more to do with our family being multi-racial than anything else. The dentist, herself, confirmed that this was not a requirement of every parent just the families who look "different". Blatant discrimination. Of course, these questions weren't asked until they had our insurance info for billing purposes. And they weren't asked until the kids' cleanings were done. Which makes it more than obvious that this is not the standard procedure! Looking forward to finding a new office to give business to! 6 months and our records still haven't been sent to our new dentist. Stay away!

I want to thank everyone for the reviews, i am new to NY and looking for a dentist, i asked someone…read morefrom the area where she goes, she gave me this name and i am glad i looked this up before calling them..... THANK YOU everyone and so sorry all these things happened to you

I have been coming to this place for years. Everyone there is very nice and they always try to make…read moreyou feel comfortable. Some times you might have to wait a little bit depending on what type of work you have to get done. The only downfall is they are not open on Fridays. This is not that big a deal for me but some times it would be nice because my wife is off work on Fridays. I will never go any where else for my dental work.

Spent almost $8000 so far this year on work on my wife's teeth. Everything has to be paid up front…read more What business requires full payment before a job is even started. Girl at front desk is extremely rude and hung up on my when I tried to question a bill we just got that we were never told was part of work for another $105 dollars when I asked how I dispute this bill. She has always been nasty. There was more questions I had but she already hung up . Office experience less thana zero