This place has awful billing practice. my youngest went in for a tongue tie surgery it was never…read morebilled to insurance here we are almost 3 years later and they are trying to bill me for something that was 100% covered by insurance. i have reported them for insurance fraud and they at the time of the report i made they were under investigation already

Dr Caroci and the staff are absolutely incredible. They make you feel relaxed and at home. My son…read morewas a new patient with pain in a tooth and they got him in (during their lunch break!) quickly and took care of him that day. Everyone was extremely friendly and informative but Dr. Caroci is really one of the best professionals I have ever met. He jokes with the kids and takes time to get to know them and make them feel valued. We could not be happier with this office!!!

Great place, treated like family and everyone is professional. Staff is friendly and make the kids…read morefeel welcome.

Dr Jonathan Adler at Spruce Grove Dental is amazing. Today was my first visit to this practice and…read moreI left so happy. Very thorough exam and cleaning. Beautiful clean and modern office. The Dr explained everything about the xrays and cleaning. My teeth feel amazingly clean and polished. His assistant Provi was great and immediately was very welcoming and friendly. Very professional and polite. I cannot wait to tell everyone about Spruce Grove Dental and spread the word. Don't wait, if you're in the market for a new Dentist and great office staff, this is the place you need to be calling.

Amazing Experience. Broke a tooth and they were able to get me in a hour after I called…read more Took care of my problem with ease and made me feel super comfortable. And a HUGE thank you for being so patient with our insurance company difficulties. Amazing friendly staff who cares about their clients. Thank You.

I have nothing but good things to say about Dr Kochman! We moved to Rochester a few years ago and…read morehe was recommended and we are so glad. The staff is lovely and always makes you feel welcome! My daughter needed help with a loose tooth and was very afraid. He made her comfortable and the tooth was out before she realized and magically cane out of her ear! It was awesome and 3 years later she still talks about it!

Just had my 3-year old's first cleaning and I was appalled by the dentist's attitude and behavior…read more My kiddo was nervous and threw up after the teeth cleaning. I would expect a pediatric dentist would be patient and kind as my kiddo tried to settle down. Then while i tried to help soothe my child, the dentist basically told me to stop talking, and rushed to pry her mouth open to count her teeth. I was so upset I refused the fluoride treatment and was then scolded for not bringing my kiddo in for a morning appointment. I will not return and highly recommend that other parents look elsewhere... there is just no need to talk down to parents and rush an upset child. I would gladly stop an appointment and pay for another follow up visit than have my kiddo treated this way!

I've brought my children there for years. His practice has a good reputation and most people I know…read morein the Fairport area, go there. We've always found it to be a warm and inviting environment, with caring staff. Shortly after COVID hit, my daughter started complaining of a toothache. I called and left a message with the answering service. Dr. Waldow immediately called. I sent a picture of her mouth and within moments, there was a prescription for antibiotics, as well as a follow up call with care tips, to help tie us over until offices can safely reopen.

I just had a phone conversation with my mom about my little sisters experience at Dr. Waldow's…read moreoffice. My mom isn't great at phone/internet stuff, but after the conversation I felt obligated to leave a review. 1) My little sister has an extreme fear of doctors. She had a severe medical issue when she was 2 which left her having anxiety attacks about going to any doctor ever since. 2) My little sister has a slightly deviated septum which makes breathing through her nose EXTREMELY difficult. My mom thought since Dr. Waldow claimed to be a a doctor who specialized in children with fears similar to my little sister's, that he would be a great choice...sad to say that didn't work out as expected. Not only did my mom not feel comfortable to leave the room, Dr. Waldow didn't seem to understand that my little sister couldn't breath through her nose. Even though my mom repeated herself over and over again, he continued to use methods that inhibited breathing through her mouth, making my little sister feel as if she was being suffocated and increasing her fear of doctors(rightfully so!) To top it all, they tried giving her anesthesia, but because she couldn't breathe through her nose, it wasn't effective! Dr. Waldow, please listen to parents, they might know more about their child than you do. And for the sake of your current clients, maybe practice some compassion and understanding.

Top notch care from the staff! They made my son feel completely at ease as he was scared to go to…read morethe dentist from the get go. I can't thank them enough for making our visit an enjoyable one.

My wife and I were referred to Dr. Pitcher when my son got a nasty cavity and needed the equivalent…read moreof a toddler root canal. Dr. Pitcher didn't make us feel like bad parents and took great care of our son. She and her staff did such a great job with that procedure it was an easy choice to keep bringing both boys to her. They've never been afraid of going in for an appointment, I can't recommend this pediatric dentist highly enough!

I would not recommend this group. The communication within the group is awful. They hound you with…read morereminder calls only to get there and have them say, sorry, we can't see you today. They try to charge you 100.00 all the time for whatever is the reason of the day. And the front office staff are gossip queens, talking trash about patients, how they are dress, who they used to date, who they are related to and all for the whole waiting room to hear. Save yourself time and go elsewhere.

I recently had an appointment for a cleaning with Danielle. She is very thorough, and always does…read morea super job. I was examined by Dr Dogmantis. She is thorough as well. These ladies bring levity to the office and it's a pleasure to be a patient. Also she squeezed me in for a small job after I told her I was leaving town for a week and wanted to look my best. Also, the receptionist Suzie, is a doll too, friendly and efficient! Now onto the con, there is a receptionist there who was talking so loud that I could not hear Suzie, while she was making an an appointment for me. She should modulate, especially in a dr. office. I give this group an A- !!**** 4 stars

I would not advise anyone to bring their children to this orthodontist. I saw Dr. Winslow all…read morethrough my childhood until I was 20 years old. He put me through traumatic experiences growing up - was so rough, yelled at me for crying, never explained what he was doing, and truly had no compassion for a child experiencing extreme pain. As I got older, he started to make comments that made me uncomfortable and touched me (rubbed my shoulders) in a way that was very inappropriate. I finally switched dentists (my parents made me go to him growing up) and I still have anxiety going to dentist appointments but my new orthodontist has been wonderful and helps me work through this trauma. DO NOT bring your children to this man.

If I could give 0 stars I would. I took my daughter who, like many other children, has had some…read moreanxieties in the past about going to the dentist. We have worked with her for years to gain her trust and lessen those fears. This was only her 3rd time there I believe. We switched her to this practice because of those fears. We thought a pediatric dentist would be the best fit over a family dentist since it's all kids, all day. My daughter was very nervous on the drive to the appointment because she had a loose baby tooth that needed to come out but it was being stubborn. I explained to her that if something needed to be done with it, we would talk to Dr. Winslow about it, but ultimately we would listen to his advice about it because he is the doctor. She was going for a cleaning which went well, the hygienist was very sweet and gentle with her. When her cleaning was finished, Dr. Winslow walked over to have a look at her teeth. I was in the waiting room with her little brother and could only see her legs from where I was. Dr. Winslow looked at her for less than a minute, didn't speak a word to her, and then I heard her screaming. I jumped up and went to check on her to see her mouth full of blood, her face all red, she was shaking and crying. She got a little loud with her crying and was trying to pull his hand away from her mouth while he was putting cotton in, so he decided to raise his voice at her and told her "NO! NOW STOP IT! STOP! NO!". He didn't tell her what he was doing, she thought he was going to hurt her again. But he thought yelling at my child was the way to handle it rather than just saying to her that he was going to put cotton on to help. He obviously doesn't think children have the right to bodily autonomy and that she didn't need to be warned or understand what he was doing or why. I know the tooth needed to come out, that's not the issue. But he did not discuss it with my daughter, nor did he discuss it with me, her parent. He just did it. And reversed years of me convincing her that the dentist isn't scary.