Disclaimer: I typically read negative reviews with a grain of salt, understanding that there are often two sides to every story, but my experience working with Jutta had so many red flags I felt I needed to review.
I was not the bride, but a bridesmaid at a wedding at which Jutta was the partial coordinator. I've never thought to leave a review for a vendor for a wedding that I was only involved in (as opposed to my own), but I feel strongly about both my own experience at the wedding, as well as the bride's, that it felt necessary to warn others.
I was extremely disappointed in the services offered by Jutta as a coordinator. Not only was I a bridesmaid, but my husband officiated the wedding, so we were very involved in the logistics the weekend-of. At the rehearsal, Jutta seemed unorganized and still had many questions for the bride and groom, many of which seemed like they should have been covered earlier on (such as roles of parents, etc). However, my main concerns happened the day of the wedding.
During the time where the bride/bridal party we're getting ready at the venue, Jutta was constantly bustling in and out of the room, asking the bride logistics questions, and verbally scolding her for running behind schedule. While I understand the need to keep a timeline going, it was clear the bride was flustered, and despite interference from bridesmaids and the mother of the bride, Jutta was rude to the point of reducing the bride to tears. In my opinion, it is NEVER okay to treat your client, much less a bride on her day, regardless of how behind schedule things are running.
The bride had also provided Jutta with boxes of personal touches for the wedding-- drink signs, the guest book, and handmade decor for her to set out while we were getting ready. As guests began arriving, another bridesmaid and I realized the boxes were still sitting, unpacked on the guestbook table. Instead of continuing to get ready and support the bride, we had to leave the bridal suite to hurriedly set up all of the decor in front of guests.
After the ceremony when it was time for pictures of the bridal parties and families, Jutta was nowhere to be found. The photographer (who ended up playing the part of day-of coordinator) had to go to the bride and ask her to find someone to step into the role of coordinator instead. A bridesmaid had to run the schedule for pictures, corralling wedding party and family members.
My biggest issue with Jutta's services was the way she treated not only her clients, but her manner with the wedding party and guests. Before dinner began, the MOH and I asked Jutta if there was a plan in place for making sure the bride and from ate dinner. (The bride had told us earlier that she thought that Jutta was getting her and the groom a plate before the buffet opened, but she wasn't sure). Jutta snapped at us, rudely telling us that she would take care of it and to "just go sit down". Minutes later, the DJ invited the first tables to go get food. The MOH and I ended up going through the line to get the bride and groom plates, because, again, Jutta was nowhere to be found.
Sorry for the long review, but my experience with Jutta differed so much from my own wedding experience with a partial coordinator that I felt it was important for brides to be to know what they were getting with this service. Even as a partial coordinator, a bride should expect to be able to enjoy her day without constant questions, rude comments, and putting her wedding party to work. Jutta was unprofessional and unhelpful, and in a competitive industry I don't see why someone would choose her services. read more