The couple who runs this shop are so lovely. Very welcoming and excellent customer service. They…read moregot my old watch running again, and it looks great. The price was just right. I peeked around at their jewelry cases and they have some beautiful pieces, both new and vintage. I'll definitely be back. TY

Took my wife's diamond pendant necklace to be properly fitted. Arranged for a belated birthday…read moresurprise for her. They were going to call her and surprise her. They promised to put it in a nice little box. They told me they had to make a special 'hidden clasp' for the pendant to make it look right. I paid them ahead of time and waited a week ( they were going on vacation), then 2 weeks, then 3 weeks. When I called they couldn't find the order and finally said 'he's working on it now'. A week later the wife picked it up ( in a plastic bag), no 'hidden clasp' they just opened the pendant enough for the chain to fit through. Caveat emptor with this family.... Steve.... Where is the 'hidden bail" you charged me $125 for?‍ Just so people understand what a hidden Bail is... you cut gold out of my pendant to make room for the chain instead of putting on the bail you quoted. I prefer to settle things publicly You literally quoted me on the hidden bail, charged me for it and then took gold out of my wife's pendant ( no bail).

I cannot recommend this shop enough! My husband and I came here for a quick chain fix and to add a…read morependant to it and the owner was so helpful and did it right on the spot. He is affordable and extremely knowledgeable on all things jewelry. He even has a little collection of gold chains for sale in the front. I will defintely be back for any of my jewelry needs and fixing. My husband has been coming to him for years and after my experience with him today I will be coming to him for years to come! He was very friendly and chatted with us while we waited for the chain to be clean. The man knows his craft!!

He wants the last word. Fine. Buyer beware. Other places will treat you better. No one should throw…read moremoney at a customer, create such a scene, or misbehave so badly. I found a great replacement. Look up Tick Tock in Boynton Beach on Boynton Beach Blvd. Much more selection and great customer service by a young professional person.

Had a wonderful experience. No one was pushy or shady, they were friendly and kind. Every thing is…read moredone in front of you and they will provide a private room if needed. Definitely a place I would do business again.

EVERYONE and EVERYTHING. The quality of the jewelry, the Customer Service (not just when you're…read morebuying) but afterward they're fair and kind and responsive. I highly recommend them.

If you see the Diamond Store you are in the right place! Go in and explore their mini aquarium. Get…read morehere by 4pm for the feeding time. They have a good variety of fishes here specially the sharks and eels. Jose and Mia are such great host. Jose is also quite a comedian, no dull moment introducing the fishes' names. They have Patron, Jose Cuervo and I think it's Don Julio.. the leopard sharks, they have the eels named J. Lo, Brittney and Beyoncé... They really take care of you without asking for any donations. They will ask if you need water and they will give you a bottle. Nice people!

Jose made this experience fantastic!!! This aquarium is inside an insanely beautiful jewelry store,…read morebut the exotic fish and coral habitats steal the show! Check it out; you won't regret it!!!

How lucky was I to randomly find this small jewelry store that also does repairs on the premesis…read more The gentleman who I gave my bracelet to, was a rockstar jewelery who was able to fix what noone else could or would and it was done quickly and at a super affordable price. The store inside is simple and there is a variety of cool items he also has for sale. I even saw a penny that was missstamped for those who collect and are looking to add to their collection. He has some new jewelry and some gently owned pieces too. I thought he was very nice and I would definitely return to purchase something and with out a doubt, this is the only place I would go to with any broken jewelry for a quick fix.

I just love Jan's Jewelers! They've been my jeweler for over 20 years and I trust them implicitly…read more Anything you need taking care of, they can handle. And the prices are great! Check it out!

I just went to look at what they carried. The woman with white pants and the sample belt as mine,…read moreasked if I had an appointment? "Do I need one!", yes. I've shopped for jewelry all of the world as well as being a lifetime Delay native. Palm Beach New York, Beverly Hills have never requires an appointment especially to an empty store. Obviously, she was prescreening me..... really poor judgement and horrible customer service. They are nice and always happy to see me on Worth Ave (all much higher end). Save your time and don't be embarrassed by this store. Angela Rosacker

This is a very high end jeweler so I was reluctant to take in my 1 carat wedding ring to be reset…read moreafter 27 years. They suggested a beautiful setting, reset it and made my nostalgic ring look so beautiful. It's been 3 months and every day I look at my 'new' ring with adoration. Beautiful craftsmanship and so much respect for this jeweler

I am so so obsessed with my ring. I custom made it with Monica and I'm so happy!…read more This jeweler is beyond superb with customer service! Highly, HIGHLY recommend!!!!

I sent an email to Kaufmann De Suisse and received a quick response. I spoke with the owner,…read moreMonica on the phone to discuss the process to have a diamond pendant sent to GIA for certification. She explained the entire process with me. We set up a date/time for me to come into the store. When I arrived at the store she was most pleasant. She spent a great deal of time looking at the diamond pendant, and suggested that I forgo a GIA certification. She spent time letting me know everything about the diamond and completed research right in front of me. The entire experience was a throw back to days of old when a shop owner was interested in you and your concerns over possibly making a sale.

Excellent service. Fine products to choose from. Loads of jewelry choices from rings, necklaces, etcread more

I have taken several pieces here to be repaired. Their service and craftsmanship are excellent. I…read morewould recommend them to anyone.

Rich made an offer with an estimate of $4500 - 5000 and I left the store with $4900. Very easy…read moreprocess worth the drive from Port St. Lucie. Very professional and nice.

No communication. Shipped them a watch early April, using their packaging after being quoted a…read moreminimum of $1300. It's MIL 90th bday so ok! We do it. Radio silence. Send email Radio silence Husband calls. They have no trace of said watch. Pls provide tracking. Dig out receipt for shipping on May 27 It was received April 10! What is the deal? Beware, and prepared to chase them especially if there is no money in it for them! This watch was unfortunately a dupe, but they could have emailed me that info when they first received it and knew that. THANK YOU FOR THE RUN AROUND

Over the top facility with over the top prices. I checked to see it they could fit a quartz…read moremovement into a WWII four inch bronze gauge case. Quoted around $250. I eventually found a movement and produced the clock face myself. $$$$$$$!

Two stars because of the cool, museum-like store and the friendly staff. However, only 2 stars…read morebecause of the extremely over-priced quote to repair the movement of a Tag watch. After being surprised by Josef's approximately $900 quote to replace the movement of the watch (a standard quartz movement that itself is available for sale online for ~$40) I took the watch to JR Dunn in Pompano--an authorized Tag dealer and repair shop, where Josef's is not--and was quoted less than $300 to have the entire job done, by Tag themselves, with a warranty. Shamelessly quoting 3x a certified dealer for the exact same job is outrageous.