You know what? You can have a great product or great equipment but its the service that ultimately…read moreseals the deal. I really enjoy ReadyFresh water and their other products. I love that I can enjoy their products on a regular basis and that they can deliver what I want when I want it! The technician I am used to dealing with is Mykala. She provides great service with a smile. She knows her products and her equipment inside out! Lets just say that her service is the "Chefs kiss perfect!"

Ready Refresh has been bought out by Primo Brands, the service is horrific! Our order was…read morerescheduled twice. We have completely run out of water and had to make a trip to Home Depot to get water. Naturally they stock a completely different brand so we had to leave a deposit for the water bottle. We are paying for the convenience of having water delivered, and they aren't delivering. When you call, you are either put on hold for hours, or they hang up on you after leaving you on hold for ten minutes or more. NOTE - if you do not have the infrastructure to take on an acquisition, consider not buying out another company.

We just got a brand new above ground pool and are complete pool novices. When I called Aqua Duck…read morefor pool filling services, Nichole answered all of my questions with complete knowledge and was able to give me a quote immediately. The timing of our pool installation did not go completely on schedule, and Nichole was completely flexible and able to change our date of service no problem. And she was very easygoing and friendly about it. Lastly, the 2 truck service men who came to deliver the water were also friendly, on-time, and the whole thing was probably the easiest part of our pool installation. Really appreciate Aqua Duck and would recommend them to anyone.

The owner is rude and classless. I called to see when the pool water would be coming. i was told…read morethey didn't know where the trucks were or when they would be coming. They said they work until 10:00pm. How do you run a business with no schedules or without knowing where your trucks are??? Then the owner hung up on me!!! Don't be in a hospitality business if you are nasty - it just doesn't work. Lets see how long this jerk stays in business!!!

I have tasted bottled water and was pleased with the taste and the price! Some of the popular…read morespring waters seem to have a plastic-y taste like they have been sitting in the bottle for years. But Sinai Spring water is fresh! I also learned about the water dispensers at the website.

From the owner: bottle water, package ice.cooler sales and service water softener saltread more

Crystal Spring Water/Primo are in the unlawful business of placing fraudulent orders for clients,…read morenever shipping nor delivering anything of these orders, then billing you for them!! Today is the 3rd time we received a fraudulent invoices with duplicated and tripled charges, back to back, for items we never ordered NOR received. They will be facing legalities asap!

I got fed up with constant delivery issues in April of 2023, requested that my account be cancelled…read moreand returned the rented cooler. Their driver did not record the cooler as being returned and they have been auto-pay billing me for two years for equipment I no longer have.

American water seems to have a monopoly on the water sources in the greater New Jersey area. They…read morehave inordinately high prices for the little water that some of us do use. Yet, every month or so we get a notice saying there will be an interruption in service because of how the water is smelling funny or discolored. Even though they claim to have resolved the issues every time, the water still comes out of my taps, smelling like sulfur. Myself and a number of other people I know that live in the area refuse me to actually drink the water that comes out of the tap because it is so disgusting. I really wish there was another water service we could opt in for. I would not recommend this company to anyone. Between high prices, and the very poor quality of the water that comes out of our taps, I would freely recommend to avoid them altogether, if we could.

People that work in this company are HEARTLESS. i miss 1 payment of $200. Saw and talk to the water…read moreguy right before hes about to cut my water and told him ill pay now! he still proceeded and heard nothing. I was done paying online before he was even done doing what he was doing. All he said is that you will be reconnected before 5pm!! what!?! im right there its paid. Had that look like "now u suffer" till 5 not knowing i have kids and seniors inside. first time getting cut off!! no consideration no human feeling and no emotion.

I placed an order on February 12, 2025. As of today March 15th my order states unfulfilled, yet…read morethey charged my credit card immediately. I have requested to cancel my order three times with no reply from the company. I am disappointed in this company. Buyer beware.

I have been with the Water Guys since they opened I believe. I have moved say 5 times over the…read moreyears and they have always been friendly and the best down to earth people to deal with. Thank You for all the years service from Blue Ball Pa to Kirkwwod Pa where I live now. Emmett St.Clair

Customer service is an absolute nightmare. The technicians, once you're able to get them to your…read morehouse, are ok. The office is impossible to get in touch with. You will always get the call center (they'll say "Culligan of Norristown and West Berlin"), leave a message (or 3) and will never hear back from the main office. It got so bad that I actually drove 40 minutes to their office in Norristown to talk to them in person. The desk clerk told me they haven't been getting any messages from the call center (not sure why this didn't trigger some additional questions on their part). They couldn't locate my softener tank that they had removed to replace the resin. The scheduler at the desk was absolutely clueless and unable to answer any of my questions. He gave me the manager's contact info - another dead end, no call back. I finally got on the schedule to have my tank reinstalled. After about 8 weeks of back and forth the problem is finally fixed. But rest assured I will never again deal with this place. I'd rather have their system replaced by someone else's and pay more $$ than deal with such incompetence. My advice - if you live in the outskirts of Philadelphia, consider calling Culligan or Allentown to see if maybe they'll service your home!

We've been Culligan Norristown customers for 20 years, having purchased a water softening system &…read moresubsequently having scheduled service visits & salt deliveries on an annual basis. No problems until this year, when I still have not received a call back for a service visit despite reaching out 5 times - by phone (messages taken by a service), website & email. The email bounced back and I'm now wondering if they've gone out of business. I guess it's time to seek an alternative.

I have spend hours on the phone without any regard to my spring water delivery issue. I have for…read morethe last few years obtained 5 gallon Spring water from 3 sources: ACME markets in Haddonfield NJ, Wildwood NJ, and North Wildwood NJ. For some reason, this summer the distributor has failed to deliver the 5 gallon spring water, delivering Primo purified water instead. I have turned in over 8 bottles to the stores, and have another 12 in my homes. Each store owner has continually requested replenishment of the spring water from your company , without effect. I have attempted to get a return for the bottles, but the store will not honor any return. I would prefer that you ask to please restore this service to these stores. I have run out of your customer service team to call. They do not understand. I would accept a home delivery, but your company will not credit the 20 bottles I have. Seems like someone at Primo or Crystal Springs delivery would pay some attention to this problem. Customer service does not help.

Been waiting two weeks for a delivery. Customer service advised there is nothing they can do…read more Make you wait 30-40 minutes to tell you there is nothing they can do,

Best pretzel I have ever had but full disclosure, I haven't had that many pretzels. It was hot,…read moresoft, salty and what I believe a perfect pretzel should be. We also got a lemonade that was very good. The sweetness and tanginess complimented the pretzel very well. Not the best lemonade I ever had but still really good.

The service was amazing and place was cute…read more The pretzels from the original and cinnamon were soft, baked all the way and melted on my tongue. I only got the ham and cheese one and omg it's was amazing. The only thing I would dock points were that the person in the back was wearing gloves then touch the handle to put stuff in the oven then touch a nasty towel and didn't switch his gloves or wash his hands then started touching non Cooked food. Food safely is the most important thing in any restaurant.