Always a good experience. Nice people ,great waiting area if you stay. Diagnostics are very…read morereasonable, proper work performed .

This repair center is without question the most honest,…read more professional and caring organization i have had the pleasure of encountering. I am a former mechanic and know how to correctly repair a vehicle. I am not local to Vero so they have been taking care of my 84 year old mothers repair needs for a couple of years now. She calls me with her estimates and questions. On many occasions i have on my visits to her confirmed the need for the recommended repairs and they have been spot on and never seem to try to include unnecessary add ons. She has been to other shops before she found this one and they would always try to add on easy money scam repairs that i would have to advise against. That doesnt happen here. They treat her like family and i cant thank them enough. You may have to wait a bit to get in, but theres a reason for this. They are the BEST. Thank you to all the Team at Old Dixie.

Honest family run business. There's just about nothing these folks can't do to keep you on the…read moreroad. I've used them for many years & found them to be totally aboveboard.

Honest quality work reasonable rates. Friendly staff. Great customer service. Perfect locationread more

The Ram 1500 this time. In-and-out in 20 minutes again. Every 5000 miles it's a no-brainer.read more

Went to a real mechanic. They said I need: Steering rack…read moreTires soon Brake caliper hose twisted and missing bolts Throttle body gasket and cleaning Drive belts Valve cover gasket All fluids changed(no oil sticker on car!) Brake fluid cap Battery mount and new terminals Paid these guys $150+ for nothing. They're shady. Avoid. Said the truck I bought was beautiful yadah yadah, turns out it needs $2k of work. These are the people that force everyone to know about cars, when I don't wanna care, I just wanna drive. Wouldn't even trust them to change my oil.

They were able to get both of our vehicles in on short notice…read more Resolved issues with both vehicles quickly we have been taking our vehicles there for 3+ years and always get excellent customer service with no unnecessary work recommended Highly recommend EPR

5 Star..... Excellent professional trustworthy service!!! I…read morehighly recommend them. They definitely go the extra mile ....

It was time to do the PM replacement of the timing belt for my 20218 Honda Ridgeline. I obtained…read moreproposals from several local repair shops and the proposal from Bullets was among the most competitive. After selecting the 3 lowest proposals I visited each of those three shops to see their operation. Bullets Automotive has the feel of a small town business with big town capabilities. This is a family run business with two additional employees that I witnessed are treated like family. The owner, Bullet, feeds the employees a grilled or smoked lunch every day. He shows them that they are valued. That is important as happy employees tend to care more about their work and helping to grow the reputation of the business. Bullet's spouse handles the office very capably. While visiting the shop I witnessed her negotiating with a warranty company on behalf of another customer. It was easy to tell that she is knowledgeable and skilled at dealing with the warranty companies and the hoops through which they put customers and repair facilities. The job for my vehicle was scheduled for the following week and they accepted my vehicle on time. The maintenance was performed and completed within the promised amount of time and at the cost that was quoted. No Surprises. The total extent of the work was to replace the timing belt, water pump and pullies as well as replace the serpentine belt. Bullet saved the replaced parts and offered them for my review. The job was done well. Having moved to Florida from the north where I was connected and knew where to get the services I needed for anything there was a bit of angst associated with the process of finding a good, honest auto repair facility. I think that this is a trustworthy repair facility that does good work for a fair price. Bullets Automotive has earned my business and I will continue to use them.

After 6 months and several jobs done we are disillusioned with Bullet Automotive. We have had to…read moretake our vehicle back several times to have the "fix" fixed, charged $200 on a average more than originally agreed upon, picking up our vehicle just to have pieces dragging on the ground, a control arm and tie rod so poorly installed the shop we took it to after suffering an intense shimmy said "you should buy a lottery ticket, it's a miracle the wheel did not fall off!" The reason for two stars is we are somewhat complicit for continuing to go back. Beware of Bullets; I would steer clear, pun intended. You can trust me, this is our experience with them. ;D

Apparently, Don's is not interested in working on "boring" imports. Their quote to replace the…read moretiming belt on my 2018 Honda was nearly twice the amount quoted by the Honda dealer (which was also higher than other local shops).

The staff was friendly and helpful. I RANDOMLY searched for a place to check my oil, the light came…read moreon while I was driving home to Fort Lauderdale. It was sorta clo to me. Despite not having an appointment they were still fast to get my car looked at. It cost $21 and my car was good to go! Yay!

I had a very disappointing experience at this shop today. I brought in my 2011 Mazda CX-9 to fix a…read morepassenger window regulator/motor. The total time to diagnose and repair was about 1.5 hours, yet I was charged $650. Out of that total, $99 was a separate diagnostic fee, which they insisted on charging even though I approved the repair and had it fixed on the spot. I've been to many shops before, and in my experience, diagnostic fees are often waived or included when the customer proceeds with the repair. That was not the case here. The verbal quote already sounded high, but I was under time pressure since I needed the car for a trip later that afternoon and didn't have time to get another estimate. I accepted the quote, but after seeing the final bill, I strongly feel the price was unfair for the amount of work done. Even without the diagnostic fee, the repair cost alone was higher than what other shops typically charge for the same job. Dealing with the store manager, Rhett, was also frustrating. He was difficult to work with and repeatedly argued that charging a separate diagnostic fee on top of the repair was "fair," despite my concerns. I'm leaving this review so other potential customers can make an informed decision. If you come here, be prepared for high pricing and separate diagnostic charges, even if you choose to have the repair done immediately.

If I could put -5 stars I would. Took my car recently for just an oil change and next day my A/C…read moreheats up like a sauna. Asked the receptionist if she saw anything wrong with my car and she replied "no "! And told me to come back to fix my brakes for ONLY $500 !!! Turn around and look for another place! This is all legit btw save your time and money away from this place!

I want to give a huge shoutout to Meegan Meyer for making the entire process of selling our Acura…read moreIntegra absolutely smooth and stress-free. From start to finish, Meegan was professional, honest, and incredibly helpful. She communicated clearly, kept us updated every step of the way, and made sure we got the best value for our vehicle. Her customer service is on another level friendly, knowledgeable, and truly caring about her clients. If you're looking to buy or sell a car and want someone you can trust, Meegan is the one you want. We couldn't be happier with the experience. Highly recommend her!

This dealership is awesome. They work with everybody to try to get you into a car even if you are…read morein a desperate situation. I took a friend there who had extremely bad credit and had no money. Somehow she left with a beautiful Outlander. I recommend to see Vinnie who works very closely with Chris the general manager and they will work a deal for you.

We have a 2015 Ford F150 and it was not running well even though my husband takes very good care of…read morehis truck and takes it in for service on a regular basis. We took it to the local Ford dealership and they gave us a RIDICULOUS quote and misdiagnosed the issue. We decided to get a 2nd opinion and had Mazzarella's take a look and for THOUSANDS cheaper not only did they fix the issue my husband complained about they addressed a few other issues with our permissions of course and my husband couldn't not be happier with his truck and the service we received. They are officially our auto service on our vehicles. Many THANKS to the crew at Mazzarella's you are ABSOLUTELY AMAZING.

Good people great service at a great price they took my Porsche fixed the lights and went he extra…read moremile to fix my trunk with no issues very nice people with great integrity