I recently visited the Mitsubishi dealership in Vero Beach and had a very disappointing experience with the manager, Chris. While discussing a vehicle for my daughter, he repeatedly cut me off mid‑sentence, which came across as extremely rude and dismissive. What made the situation worse was that he quoted a price for a specific vehicle, then later changed his story and claimed he had been referring to a completely different car -- one we never even discussed. The inconsistency and lack of honesty were very concerning, and it left us feeling misled rather than supported. Customer service should be straightforward and respectful, especially when making such an important purchase. Unfortunately, that was not the case here. A manager should be able to communicate clearly, listen without interrupting, and treat customers with respect. Chris demonstrated none of those qualities. He is arrogant. read more

This dealership is awesome. They work with everybody to try to get you into a car even if you are in a desperate situation. I took a friend there who had extremely bad credit and had no money. Somehow she left with a beautiful Outlander. I recommend to see Vinnie who works very closely with Chris the general manager and they will work a deal for you. read more

I want to give a huge shoutout to Meegan Meyer for making the entire process of selling our Acura Integra absolutely smooth and stress-free. From start to finish, Meegan was professional, honest, and incredibly helpful. She communicated clearly, kept us updated every step of the way, and made sure we got the best value for our vehicle. Her customer service is on another level friendly, knowledgeable, and truly caring about her clients. If you're looking to buy or sell a car and want someone you can trust, Meegan is the one you want. We couldn't be happier with the experience. Highly recommend her! read more

Meegan and Chris are phenomenal! The service 10/10 and I will definitely be coming back for future cars, and I am so excited for my new car!

As soon as we pulled into the lot Vincent Felice was there to greet my girlfriend and I immediately. He was able to provide excellent customer service and put us in a car new to us. We've been having a really rough time over the last year and our last car gave us hell and Mitsubishi Vero beach is just life saving. Gods people for sure. Will never be able to express enough gratitude and appreciation for what was done for us here today. Mitsubishi for life. read more

if you're looking for a trustworthy car salesman who truly goes above and beyond -- ask for Deiondre "Dee" Tubbs at the Mitsubishi dealership. Last night, I got a flat tire on US 1 at 6 PM and stopped at Midas for help. They had just closed and couldn't get me a tire for two days. I live an hour away and was completely stuck. After trying another nearby dealership with no luck, I walked over to the Mitsubishi dealership -- and that's where I met Dee. He opened the door with a warm welcome, listened to my situation, and before I could even finish explaining, he was already walking toward my car parked across the street. I thought he was a mechanic -- turns out, he's a salesman who just genuinely cares. Within 20 minutes, he had my spare tire on and refused to accept any payment or even share his Venmo. Deiondre Tubbs is the definition of outstanding customer service and old-school integrity. He didn't just sell me on a car -- he sold me on character. If you want to work with a kind, honest, and dependable car salesman you can trust, go see Deiondre Tubbs. Actions don't lie -- I'll be buying my next vehicle from him! read more

My experience with the Mitsubishi dealership warrants a strong and critical evaluation, as the series of events surrounding my vehicle have been extremely disappointing. I acquired my vehicle last year, just a month before my birthday, marking my first venture into purchasing from a dealership. At that time, I was balancing two jobs, serving/hosting while working at a nursing facility. It was a lot, but I was driven to reward myself with a new vehicle. Initially, the dealership staff appeared friendly and eager to assist, but my confidence began to diminish after I received my vehicle and did not retrieve the second key that was promised during my purchase. It took a few months for this issue to get resolved; they finally contacted a locksmith to get the second key because the dealer lied about the vehicle already having one. The problems did not stop there. A few months into ownership, I experienced significant issues after an oil change. My vehicle started to drive funny, as if it was slowing down. Upon inspection, it became clear that the mechanics had not secured the oil cover properly, neglecting to replace the screws. This negligence resulted in serious damage to my vehicle. Despite promptly returning to the dealership to address this oversight, I was appalled to find that the same damaged oil cover was reattached. Predictably, it detached while I was driving on the highway, causing further damage, including breaking clips that held the front bumper in place, car pieces underneath, and ripping out any lining around my right wheel. I had went back to the mechanics and they tried to hold the side piece that broke off with zip ties. Faced with these unacceptable circumstances, I submitted a one-star review. In response, I was contacted by management, who attempted to persuade me to remove the review in exchange for resolving my issues. I complied, yet the promised remedies were not delivered. Instead, I was presented with two unsatisfactory options: cover the repair costs myself or trade in the vehicle, which entailed going through another credit reevaluation process. Ultimately, the only compensation offered was a few additional oil changes, which were inadequate given the extent of the damage and poor service by management I encountered. Due to the profound impact this experience has had on my mental health, particularly as a nursing student with numerous obligations, I have chosen not to engage further with the dealership because nothing has been done. I highly urge potential customers to remain vigilant and unapologetic in voicing their concerns. Do not be swayed into removing honest reviews, regardless of pressure from management. While I recognize that the mechanics were courteous, it is ultimately the management's failure to take accountability and rectify the situation that has left a lasting negative impression. Had they acted responsibly to address my concerns by providing a new oil cover or rectifying the resulting damage, I would not have been forced to navigate these escalating issues. I'm grateful these factors were not worse; it could've easily gotten under my tires and caused an accident for other drivers and me. I will never again go to Mitsubishi or buy their products in the future, just based on my experience. read more

See all

Sales executive Vincent Felice was outstanding in helping me purchase my 2023 Ford Bronco. Truly no pressure sales! Everyone at Mitsubishi of Vero Beach was extremely friendly. I plan to do more business with them in the future. read more

Great customer service done Paul and Meegan thanks for treating me with respect and professionalism

I was unfortunately the victim of a car accident and long and short of it it was totaled so I needed a new vehicle . I spoke with Jacob Bridge at Vero Beach Mitsubishi and let me tell you I was completely blown away about how calm and chill and easy going it was to work with not only him but everybody within that building . I've bought cars over the years and I loved it like getting a root canal sounded much better and the time it took me to test drive the car and keys I was amazed and very thrilled I highly recommend Jacob and Vero Beach Mitsubishi read more

Sutherlin Mitsubishi of Vero Beach - Auto Repair Near Me - Vero Beach, Florida

I had the worst experience in my life with your sutherlin Mitsubishi dealership, I went in for a oil change they managed to convince me to look at car Chris promised they would run my credit once and they ran it 8 times said they can trade my car in and get what I wanted for 500 down and then once I signed everything and had keys in my hands and my insurance changed over they said they needed to cancel the deal or get 3500 cash they crippled my credit with 8 hard inquiries. I haven't been this sad and disappointed in my life your employees ruined my credit and had me sit 5 hours just to tease me and ruin my credit read more

Sutherlin Mitsubishi of Vero Beach - Auto Repair Near Me - Vero Beach, Florida

The owner and salesman worship money here not God. Greedy, deceptive in pricing, dishonest, and huge price gougers. They do not honor their advertised dealer discounts, price gouge on some market adjustment fee of almost $5000, raising the value of a car 30%, flip from from $799 to $1199 on dealer fee from one day to the next on their website, they are dishonest, price gouge, and swindle. Charged us $1199 dealer fee, asked the next day for a refund, the salesperson never would write back. They want to give you next to nothing for your trade, say it will be wholesaled and not worth anything, then when you buy from them, they sell your old car for almost double what they gave you. They are not honest about a lot here. They try to normalize and legitimize their dealings that all dealers do what they do, but they don't. The sales guy will text and email nonstop before you buy, after you buy and you write to them, they completely ignore you. They have an F Rating with the BBB, many 1 star on Yelp and Google, and 1 star on Mitsubishi Motors NA. Regret ever stepping foot on this car lot. Lazarus went to Heaven, not sure this dealer will, he needs to repent and be more honest in his business. They do not care about their reputation or legacy, you would think they would want to build a customer base, all I talked to said they did not have a good experience here and would not go back, that is how I feel too. There is a very unhealthy environment here, all the people are all smoking and vaping all over the place here, no wonder the sales people have headaches and are sick, being dishonest and deceptive with customers takes a toll on a human being and their health too. Sad to see in this nice little town of Vero Beach we have such a price gouging dealership who is dishonest in their sales tactics. Some day they will likely be in the news and in trouble. Please pray for them that they can be more honest and upright! read more

See all

Dumb and dumber. If you have time to waste this is the place for you. I tried to by a car for cash, oh add $850 to the price. The price listed is not the real price. Add $2000 reconditioning fee. Oh and tax they tax all their fees "BOHICA" Brain dead dealership perfect for Vero. read more

I actually visited Vero Beach Mitsubishi. I went in there with a list of items I NEEDED in my new car, but already had a model in mind. After two days of searching and constant communication my sales rep YOYO found the perfect car for me, it wasn't the model I had in mind (the model I was looking for wasn't available within a 1,000 mile radius, and because of a PCS I had a short timeline) but found a way to add all of the creature comforts that I desired. I happened to be on vacation in Vero Beach and he even arranged for the new car to be transported to me! He was so friendly and helped me with all of my needs and wants. I know I asked for a lot, but he delivered that and more. I couldn't be happier with my new car or the experience I had. I heard horror stories about car dealerships, but they couldn't have been talking about Vero Beach Mitsubishi. Everyone was so friendly and even remembered our first names, even the manager Chris. I would be willing to take a road trip and buy my next new car from them. I'm recommending them to EVERYBODY! read more

I saw a vehicle that I was interested in and phoned first to speak to Jermaine the manager. I asked him specifically about the pricing and he assured me that the price was only adding on tax and tag. With that being said I drove an hour and 15 minutes to the dealership to find out that the deal included an extra $3000 of miscellaneous uncalled for charges that were not mentioned to me over the phone. when I questioned Jermaine he told me I failed to read the fine print. Needless to say I was out of there and was not happy. This was a 2008 vehicle but I believe because I was not financing the vehicle and just paying for a cash and that they felt the need to add on all this additional extra fees. I will never go to this dealership again buyer beware. They are going to hit you with high interest rates if you finance and a bunch of extra fees please read your contract Caverly and don't trust Jermaine. read more

Do not buy a car here. They are dishonest. I went in and asked about a car. Gary Velde said $5900 but he would go to 5700. It seemed high. The same day I saw the car advertised on Facebook marketplace for $4900. I returned and asked again. Gary said $5700. I mentioned the fb add so they honored that price. I bought the car. After three days the check engine light came on. Several things needed to be repaired immediately. I returned and asked them if they would make it right. Nope. Nothing. Next time I will go back to Vatland. They give a 90 day warranty on used cars and are more honest. read more

This was the best car buying experience I have ever had. Pat M. from sales was excellent, he got me exactly what I wanted for a fair and honest price both on my trade and the new car I was looking to purchase. Bethany in finance was wonderful and even the few times I have been to the service department was also a great experience at Dependable Mitsubishi. Thank you! 5 Stars***** read more

Dependable Mitsubishi 2019 Outlander GT car-buying experience On January 25, 2020, I went to Dependable Mitsubishi in Vero Beach, Florida for the purpose of trading in my old vehicle, a 2017 Mitsubishi Outlander Sport and purchasing a newer vehicle. I explained to Angela that I retired from old job on January 8, 2020 and just began a new job on January 13, 2020. I also explained to Angela that I took a pay cut when I accepted the new job, however, inclusive of my anticipated pension, I gave myself a raise. One issue was that I hadn't received my figures regarding my pension payments. Being a Saturday, I thought the paperwork would have been available the following Monday as when I left with the vehicle, I had no paperwork, only one key and no owner's manual. The following day (Sunday) an electrical issue occurred with my wife where all of the warning lights and bells went off inside the vehicle. On Monday, I started the vehicle and all of the warning lights and bells went off inside and the vehicle would not shift into gear and would not shut off. After a few minutes, it did eventually turn off and then turn on, however, the check engine light remained on. I drove to work. On the way home, I called Angela and told her the problem. I also mentioned the lack of paperwork and would like to receive the associated paperwork. She said to bring the vehicle in and they would fix it and she would provide me the paperwork along with the payoff information for the 2017 Sport. I also mentioned a front-end hopping that was occurring at highway speed (72-75) mph. I turned in the vehicle and was provided a loaner Outlander. After work two days later, I retrieved the vehicle and was told the starter button was replaced. I drove to work the following day and noticed the same front-end hopping. On Friday, I called Angela and told her of the problem. She said bring the vehicle in after work. I dropped off the vehicle after work and was provided a loaner Outlander. The following Tuesday, I picked up my vehicle and experienced the same front-end hopping issue. I called Angela and told her the same recurring problem was present and that it needed to be fixed and I needed the associated paperwork. I dropped off the vehicle a fourth time and was provided a loaner. There was no word on the paperwork except that I will get it to you from Angela along with the proof of payoff for the Sport. Five days later, I picked up the GT without any paperwork or proof of payoff for the Sport. The vehicle worked fine and drove well, however, there was no paperwork. On Wednesday, February 19, 2020, we received a default notice from the Sport financing company as we were now due for two payments (January, February) and they hadn't received any payments or payoff from Dependable Mitsubishi. My wife called Angela and was left on hold. She went to the dealership and sat out side of her office for over 45 minutes without being spoken to. On Tuesday, February 25, 2020, my wife and I went to the dealership after work. After much contemplation, I decided against signing a new deal and just wanted the paperwork from the original deal, along with the second key, owner's manual and proof of payoff. I noticed that my old car was parked near the front door. We walked in and Angela asked if I wanted to sign the new deal, I replied, "No". She immediately turned around and went into Debby's office and said that she needed to transfer the Sport back to me. She returned and told me there was no deal. I told her that I signed a contract and wanted the associated paperwork and proof of payoff. Clearly, I was mislead in my assumptions as a normal course of business. I had purchased and leased 5 other vehicles from Dependable Dodge, later known as Dependable Mitsubishi from 2001-present. I thought I would be considered to be a valued customer and not subjected to lies and deceit by Angela and Dependable Mitsubishi. I made at least a dozen trips and called nearly two dozen times over the course of thirty days in order to obtain repairs to the defective vehicle and also obtain the necessary paperwork that should have accompanied the vehicle purchase. This was not done. I have retained an attorney to inquire about this situation. read more