The entire staff at Prosmile Dentistry are amazing!! I originally went to Dr. Carpenter, but when…read moreDr. Maricarmen took over when he retired, I was amazed at all the new technology she brought with her! I've attached two pictures they took for me (with their awesome technology!). The before and after of repairing and replacing my old silver fillings. The difference is absolutely stunning! The staff is amazingly warm and welcoming and accommodating!!! They are always super attentive and want to make sure going to them is a pleasant experience. Sometimes going to a dentist is nerve racking for people, but the Doctor and the staff will make sure you have a wonderful experience. I would highly, HIGHLY recommend them to anyone looking for a local dentist!!

Both my husband and I go to this dental practice and they are the best we have ever experienced!…read moreVery professional, clean and a welcoming environment. They know you by name when you come in and you see the same hygienist which I love. They are gentle and efficient. We love ProSmile!!!

They don't take insurance which makes it very expensive since it's out of network. Dr Merola and…read morethe team are great although their billing department leaves much to be desired.

Office staff is not helpful. They do not seem to care about the well being of their patients…read more Practice has gone downhill and we will not be returning. There are much better choices for dental services.

My trusted dentist! The only dentist I trust and know will do an amazing job!…read more They have saved teeth other dentist's told me something else and Smiles by Design came to the rescue, very thankful! They are always super kind, considerate and take the upmost care to make sure everything is done well. I'm never rushed as they always take the time to do a great job! Highly recommend coming here!!

They make a dentist plan with you. The care to not go after your money but to actually fix your…read moreteeth. They are also able to not rush you into anything. They always accept new patients. Highly recommend!

I have been a patient of Dr. Pateras for around 18 years. He has earned my loyalty by performing…read moreexcellent work, and practicing "gentle dentistry". I had been very reluctant to visit any dentist before finding his office, because I have had terrible experiences prior to this. Dentists who were very rough, who would rather pull teeth than save them, and who botched work. Dr. Pateras restored my faith in dentistry not only through his skill, but also through introducing me to preventive dentistry. In the past I would have teeth that would break off with no warning, loose teeth, constant infections and lots of cavities. After becoming a patient here, and taking care of problems before they become irreversable, I have enjoyed good dental health ever since. I have had to have my share of restorative work such as crowns and bridges due to past neglect, but the remaining teeth have remained in good shape and I plan on keeping them. The office staff and hygienists are also worth noting...he only hires the best. They are always pleasant and professional.

From door-to-door: Efficient, courteous, polite, helpful and above all... utilizing today's modern…read moredentistry practices and technologies. Would recommend if you are looking for a new dentist or are new to the area. Each team member on Dr. Pateras' staff was cordial and helpful. The information given and care went above and beyond expected! Major kudos to such a well-orchestrated dentistry practice.

The office staff and the dentist are friendly, kind, knowledgeable and gentle. I have horrible…read moreanxiety at dentist but I felt completely safe. My child loves this place as well!

Dr. Passalaqua and his staff are just wonderful! I have a true fear of dentists, but when I met…read morehim.....my fear disappeared. I have been with them for quite a while now and have brought along my husband and two girls. His office staff is outstanding and his hygienist is kind and gentle. His prices are not outrageous and they will submit my insurance forms for us even though they do not participate. If you are looking for a great dentist with wonderful staff, then give them a call.

Do NOT go here for dentures. we were left with dentures that don't work and they offered no help…read moremaking it work... after they were paid of course. Probably okay for general dentistry. I wouldn't know. They should have sent us to a denture specialist right from the start but they wanted the money. They got the money and we have dentures that have to be removed to eat. Go figure.

I personally will NEVER use this practice again. The practitioner insisted on a bunch of "extra"…read morex-rays. I said only if they will be covered under my insurance. She assured me they would be covered. They were not. I think they are more interested in lining their pockets with unnecassary procedures, then helping their patients. So beware!

I had a really good experience at Dr. Miller's office. An informative and useful consultation and a…read morevery pleasant cleaning. Knowledgable and affable staff, and average pricing. The appoitment seemed especially nice after bad experience with a local chain dentistry practice called Aspen Dental. I will continue with Dr. Miller's practice as long as I'm in the Syracuse area.

My wife went in for dental work. The procedure was submitted to our insurance company from her last…read moredentist appointment. This appointment was to finish the procedure. We received the summary from our insurance company in the mail a week or so before the appointment. The day of the appointment we received a bill in the mail from the dentist. When my wife showed up for the appointment, the dental office indicated that she needed to pay what was owed right then. My wife explained that we had just received the bill at home that day and that we usually mail in a check, but the dentist office wanted the money right then. My wife does not carry a checkbook with her, so she had to pay on credit, but was NOT told that they charge an extra 2.99% for a credit card change. When I was able to contact the dental office, I asked them to take the charge off of my credit card and I would send a check in the mail as I normally do. They refused and said that I had to bring them a check before they would cancel the credit charge. I refused to do this. I also asked why we had to pay more via credit. They said that there are notices all over their office about this (it's on the mailed bill too). However, I never noticed or considered this because we always paid our bill via check when it came in the mail. I would like to add that we have never been overdue on any of our payments. With this disagreement I indicated that I already talked to our bank and had the number of their fraud department and that I would contact the BBB about this strong arm tactic. We had no previous notice that the money we owed would need to be paid that day! Anyway, my wife went in with a check after this disagreement and they refunded the extra 2.99% they charged in cash and told us that due to the threats of calling our bank's fraud department and the BBB we are no longer patients. The dentist is great, but how do you deal with an office manager only focused on money and not the care of the patients.

Best dentist every! I have been to a fair amount of dentists over my 54 years and many travels,…read moreand my teeth are fairly complicated to work on too. Dr. Pawelek is a skilled dentist who is thoughtful and honest in his treatment approach. He knows how to connect to the patient personally and is very compassionate about providing pain free treatment. I highly recommend him. His staff is also fabulous - competent, friendly, helpful, and caring.