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McGarvey Endodontics

5.0 (5 reviews)
Closed • 8:00 am - 4:30 pm

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Endodontic Associates - Kevin Fahey, DMD

Endodontic Associates

(5 reviews)

Here's the email I sent them. I emailed you for my records. Are you ignoring my request?…read more At no point before or during the appointment was I informed that the tooth would require a core buildup and a separate crown costing over $1,300 to complete the treatment. I was told I "needed a root canal," and I agreed under the assumption that the procedure would restore the tooth. I was not told that the tooth would be left structurally weakened and incomplete without an additional procedure at a separate cost. I was informed that the existing crown on the adjacent tooth was at risk of being dislodged during the root canal. That resulted in another $1,313 expense. The entire picture should have been communicated upfront, before I was in the chair, and before I was committed to the procedure. This omission mattered. It affected both my financial planning and my ability to make an informed decision. It also created a situation where the burden of cost and stress did not become clear until it was too late to choose differently. I am not asking for anything. I am stating the impact. They do not feel responsible for their work if they cause damage.

Let me start off by saying I've been going to Zalatan dental for over 5 years and never had a bad…read moreexperience. Dr Soy has been great. I wish this past visit was the same but it wasn't! I went in for what should have been a routine filling to repair a crack & fill a spot on my 2 front teeth. Dr Hubbard worked on me. She was very rough. Cut my back gum and slipped 3 times with the sander & stripped enamel off my 2 front teeth which left grooves which are exposed. After 4 days in pain and my teeth grooved in the front with a high spot on my back tooth which Dr Hubbard Failed to complete the job I called back. I told them the problem and I asked to see Dr Soy. I specifically told them I didn't want to see Dr Hubbard again because of her rough shoddy work on MY FRONT Teeth. When I got there I waited in the chair for 45 mins then Dr Hubbard came in to try to work on me and I told her NO. Finally Dr Soy came in to clean up Dr Hubbards mess. Dr Soy was great but made excuses for Hubbard & had Dr Hubbard assisting her will she worked on me which I did not like. Long story so I'll finish. My 2 front teeth are no longer smooth as they are supposed to be but I don't have any options. Fillings seem fine. I'm a tough guy who can take pain but this was ridiculous. It should have been a one and done job but 2 visits in 6 days driving 15 miles each way was ridiculous and uncalled for. Made it a very unpleasant 10 days for only a filling. I have been going to Zalatan for over 5 years and never had an unpleasant experience. I drive from north of Rome to Utica just to go to them so I am a loyal customer. Unfortunately i now will have to find another Dentist. If your a patient there you should avoid Hubbard as she was rough with no compassion.

McGarvey Endodontics - endodontists - Updated May 2026

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