1. A Bridge To Healing

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Shelby, NC

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3 years ago

Dr Kee is so professional and easy to talk to highly recommend. I really like her a lot

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Atrium Urgent Care-Shelby

Atrium Urgent Care-Shelby

1.2(5 reviews)
0.9 mi

I went online and made my appointment for this location showed up for my appointment with my mask…read moreon like any polite sick person. When the nurse called me back she was very polite and kind. She put me in a room checked my blood pressure and oxygen. Nurse practitioner comes in checks my ears and throat. Declared I had a sinus infection and cough. I pointed out that I had coughed so hard I had ruptured blood vessels in my eye. He writes an antibiotic and some junk cough medicine and sends me on my way. I'm so sick I don't realize until later that they didn't even check my temperature or swab me for anything! Great job ! Not!

I thought I got good service but really they are shady so beware. When I went in they quoted me the…read moreamount of the visit which was $90. They told me if there was any additional cost they would let me know once I was being treated. Apparently I signed some "authorization for treatment", mind you, my face was gushing blood and I couldn't even really comprehend what was happening. All they did was give me stitches and no one quoted me anything additional, I have been to several urgent cares over the years and they always give you an estimate and have you sign before doing anything additional you would have to pay for. When we were leaving we were all surprised when we asked at the counter and were told I was "all set", I had still expected it to be maybe $200 or so. But we were told all it was was the $90 visit fee. Which we chalked up to the fact that we were down there helping hurricane victims and had mentioned that and they all acted so appreciative! I just received a bill for over a THOUSAND DOLLARS, just for 3 stitches. And they're claiming that they didn't need to give me an estimate- even though I was paying cash- because I signed an authorization for them to treat me. Well of course you sign an authorization at an urgent care for them to treat you, that is not authorization for anything over the $90 visit fee or any sort of estimate. Avoid this urgent care, they are extremely deceptive. Not to mention the "customer service" representatives, are extremely rude and argumentative and did nothing to look in to my issue and try to help.

NextCare Urgent Care, Shelby

NextCare Urgent Care, Shelby

2.4(19 reviews)
0.4 mi
Available by appointment
Walk-ins welcome

I had to take my Mom here. I have to say based on this visit everything went great…read more Staff was friendly. We didn't have to wait too long at all before they brought her in the back. I was able to go with her untill the one came in to take her to get x-rays. The PA my Mom seen was very nice and concerned for a few issues and referred us to go to the ER where they could do more tests that they do not do. Once she had the results of blood work and x-rays we were able to leave. Over all it was surprisingly not bad of a process. My Mom seemed happy too she had a lady and not a man who checked in her. When we left the waiting room looked busy so I was glad we got in and left.

if I could rate 0 I would. I come in (because their website says they take walking until close of…read moreBUSINESS 8pm). I'm a working mother of 3. anyways, they REFUSE to see my daughter with a swollen ear and jaw because they met their "quota for the day". So I guess you can say they get to pick and chose how many and who they help. I work in the medical field and have NEVER been treated the way they treated my daughter. ridiculous. all they could say was "Sorry we met our quota. I posted on our website at 6:43 that we were not taking any more walk ins." Mind you at 7:15 their website said no such thing. I had proof. "Sorry." PATHETIC. WILL NEVER BE BACK AND I HOPE NO ONE ELSE DOES EITHER.

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NextCare Urgent Care, Shelby
NextCare Urgent Care, Shelby

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Piedmont Plastic Surgery & Dermatology - Laura Kline, MD

Piedmont Plastic Surgery & Dermatology

3.0(9 reviews)
2.4 mi

Julie Gallo is fantastic. I rate her as a 5 star for sure. Caring and always helpful. The…read morefront/support staff is what caused me to give a three/four if I am generous star review. I called because Julie told me to call and update her if anything happens. They never told her and I had to call four times to be put through to her/her nurse's voicemail. The last time I was there, I had to crutch in because I had knee surgery. I called in to check in since I was on crutches. I was told I had to come in. I got into the lobby and checked in, then was asked to wait in my car since they were about to clean the lobby. Look, I get the precautions for COVID, but I literally called in so that I wouldn't have to go back and forth. I politely said I would just stand and another lady told me to go ahead and sit that they would do it later. I waited 30 minutes and it was a little bit past my appointment time when I went back. No problem though since Julie is always thorough. Once I got in the room, one nurse came and and did the normal: pictures of my acne/allergic reaction and the typical why you are here. I had a list of things. The she left. Was gone about 10 minutes and another nurse came in. The other nurse had apparently clocked out and she had to get my story twice. So... overall great practitioner.... the staff is well.... ok and need to care a little more about patients than their personal drama behind the front desk. (Yes, I heard what you did this weekend.) ***I got a phone call from a nice lady about my post. She assured me that things were gong to change. This past appointment was great and I had no issues.

This review is about the ability to connext with these practices. The AI SCHEDULING process is a…read morehorrble. The staff on the other hand are great.

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Piedmont Plastic Surgery & Dermatology - Benson Timmons, MD, FACS

Benson Timmons, MD, FACS

Piedmont Plastic Surgery & Dermatology - Roberta Hawk, MD

Roberta Hawk, MD

Piedmont Plastic Surgery & Dermatology - Eric Emerson, MD, FACS

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Eric Emerson, MD, FACS

Advanced Lactation Care

Advanced Lactation Care

5.0(1 review)
47.1 mi

We had Jennifer come for an in-home visit. She was extremely thorough with my son: weighing him,…read morewatching how he nursed, checking his tongue post-revision, and fitting me for the proper flange size (she has a bag and doesn't guess!). This is not my first rodeo. My first child had an excellent supply and I had worked with lactation consultants in the past. However, this time I had severe PPH which affected my supply. Jennifer is truly an advanced lactation consultant, because she used to be a practicing NP. She was able to provide valuable insight into why my supply might not be coming in from an NP standpoint and recommended supplements and protocols to attempt to increase my supply. She was excellent with her response time for her text support (which comes with her in home visits) and her notes in Charm were extremely organized so I knew exactly what to do. It wasn't just a whole host of "you can try, you can try" it was bullet pointed recommendations. While my journey did not last, I appreciated her working with me to attempt to prolong it. Now on her recommendation I'll do my best to follow up with the specialists I need to see to make sure I take care of myself and enjoy the time I have with my newborn.

From the owner: Advanced Lactation Care specializes in virtual lactation and breastfeeding medicine consultations…read morefor families seeking evidence-based support for complex feeding challenges. Areas of focus include evaluation and education for low milk supply, pumping and milk expression concerns, latch and milk transfer issues, and breastfeeding challenges associated with medical or hormonal factors. Consultations may also address medication considerations during lactation, feeding plans for medically complex infants, and coordination with a patient’s existing healthcare providers when appropriate. All services are delivered via secure telehealth—there are no in-person visits or public office locations. Care is provided only in states where the provider is licensed, including Florida, Colorado, Iowa, Nebraska, New Mexico, South Carolina and Texas. Advanced Lactation Care does not provide emergency care and does not sell supplements or products. Services are educational, individualized, and grounded in current clinical guidelines and medical literature.

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Advanced Lactation Care
Advanced Lactation Care
Advanced Lactation Care

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Orthocarolina

Orthocarolina

1.9(8 reviews)
2.4 mi

Two different doctors over a couple of years, two bad experiences. Treated as a robot with no…read moreconsideration to my providing details of my reason for visit. They must have used their #1 possibility on the doctor's checklist for ailments, and they went no farther. Both times, my problems could have been disastrous. One doctor even prescribed an over-the-counter product that could have killed me when taken with my existing Rx's. I told him I shouldn't take that, yet he 3x told me it was what I needed and sent me on my way. Fortunately, I persisted in finding competent doctors elsewhere who safely got me through some of the worst of times. Never again!

It is a very sad day that I have to put such a rating. the original founders of this practice were…read moregreat physicians and truly cared about their patients. Today, with the new technology you cannot even speak to someone in the practice. it is impossible to get the care you need from the doctor that did the surgery due FAILED system processes put into place! my father is 81 years old and he should not have issues getting the care he deserves. I will say that I spoke to a practice manager that understands the very broken process but the powers that be apparently are not concerned about patient care! I have requested a call from their chief quality officer, CEO and others to no avail. I am a nurse that has worked in Quality improvement for years and this is unacceptable. Perhaps it is time for complaints to the medical board, CMS as the payor of Medicare services. It's very unfortunate that as leadership they are not willing to discuss the issues that impede safe and appropriate patient care! Unfortunately, they may have great doctors but their processes prohibit excellent care of their patients.

A Bridge To Healing - c_and_mh - Updated October 2026

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