dr. Victoria Alexander with the kindest most patient provider I've ever seen. Her bedside manner…read morewas impeccable, and all my questions were answered.!

Everyone is very kind during the visits and calls but I am tired of asking for a simple price for…read morethe scheduled procedure. Is my insurance going to cover it or not? How much is this going to cost? Procedure was scheduled out next available appt. which was OVER a month. I have called 6 times for the quote during that time. Nothing. Procedure is this week. We will have to call you back I keep getting. I am to the point that if I don't hear back with a price quote I am going to cancel the procedure tomorrow morning. Hell I may not be able to get it done anyway if they expect payment in full before starting. lol rediculous.

They was the Best they talk to you about what was going on and take care of you I love them they…read moreare all good

Quality dermatology care As a desperate patient I was, my new doctor said we're here for you!…read moreWe're going to help you through this. At first I didn't think they could find out cause of condition yet they did. Treatment was slow to begin healing. ‍ I obviously had trust issues. Not anymore. They're fabulous!!! I had to trust the doctor and be patient for improvement!

The staff here are super friendly and welcoming! I actually called asking for a consultation and…read morethe lady who answered the phone took the time to actually ask me questions about my skin condition to refer me to the right specialist and I really appreciated that. In the past, I've been seeing a dermatologist for it, but she actually referred me to Dr.Freeman (a plastic surgeon who come to the Cornelius office on Wednesdays) and I had a good experience with him and his surgical tech! They'll check your temperature and the temps of your parents/guardian so be prepared for that. Also, bring a mask! I forgot mine and they were nice enough to give me one, but they have a low supply so be sure not to forget yours.

If your looking for great Cosmetic Surgery Results, come try out Piedmont Plastic Surgery and…read moreDermatology! They will not leave you disappointed!! They have the Best Doctors and friendliest Staff, that will help you to get, all of your "fabulous Surgery goals" achieved! I myself, have been a customer for 2 years and Love all of my, "Awesome" Plastic Surgeries transformations that, I've received from PPS&D. You will be amazed at what these Great Doctors, can do for you too! Just as I have been !! So give them a call today.

I love these folks. Such great service and skill…read more They keep me Derm healthy and help me stay in front if potential problems versus letting it wait til it is bigger. Highly recommend them all. Wayne

Called to have suspicious spot chk'd on my head. (Melanoma history) Took half day from work…read more Arrived on time waited 30 mins then was told they dont take BCBS it would be out of pocket. All they had to do is read insurance on file. But the front desk told me "they would be a no charge today". How bout the half day wages and my time. Billed me for $562 they said it was for my appointment in Feb. At that time they happily took my BCBS card, I paid a co-payment but waited till Jun 27th to bill me this out of network charge. The office manager said on the phone they haven't ever taken BCBS insurance. But they took mine. Wow what a terribly managed office. Billing dept said it had to be recoded at the visiting office the visiting office said it's the billing dept that has to make the change.

Susan Stevens is the best there is when it comes to hair removal! She is very professional and…read moreprepares you for your procedure by answering all of your questions. She lets you know ahead of time what to expect, before, during and after your procedure. I had 5 sessions with her for hair removal (underarms & full bikini). Her office space is clean and calm. She greets you and helps you feel at ease from the moment you meet in the waiting room. I would highly recommend her. My results have been fantastic and just in time for summer! Shannon

I've been a patient for 7 years of this practice and in the last couple years the service has been…read moreterrible. I have stopped coming for any cosmetic procedures as a result and now I will not continue to bring my teenagers for their acutane treatments. The staff is very rude. Many appts have been scheduled incorrectly and we have showed up for an appointment that they claim didn't exist. in fact this last one was urgent and game home early from vacation, paying a lot of money to do so, and once again they didn't have our appt in the system and were very rude and obnoxious, took zero ownership, didn't apologize and couldn't get us in for several days. In addition there has been serveral times they have given us conflicting information and are very difficult to work with!! Since I have switched to Riva Dermatology and they are excellent!!!!

Any money grubbing doctor's office or other medical personnel who will charge $50 for a missed…read more10-20 minute visit b/c of a patient's tardiness or absence should be avoided at all costs. What was that promise turned quip among medical types: 'Do no harm'?

I used Fora dermatology for my hand. Although it was easy to get an appointment, the wait time to…read morebe seen was a little excessive. Each time I went there. I expect to be seen within 10 to 15 minutes of my scheduled appointment and each time the weight was 30 minutes or more, so to me that's a little excessive. The office is clean and well maintain and the staff is friendly enough, but they do need to improve on their wait times.

First, it took three weeks to get an appointment when I had a referral from my doctor due to a…read morerash/burn pop up on my hand. The company does not leave any open spots for emergencies. My particular circumstance was not an emergency come to find out, thank God. Second, the doctor I saw stated on my paper work that she offered a full body check but she did not. I pointed out a couple of moles that I thought needed to be looked at and she biopsied one. That one came back positive for cancer. I felt rushed during the appointment. Rekha was the doctor I saw during the first visit. The doctor who removed the cancer was better. Dr. Kline, was not as rushed and more relaxed but when I was cleared to have the place stitched up, I was told I would have to come back at 2:00 because the plastic surgeon was not there. I was never told any of this. Now I have to go home with my face cauterized and take a whole day off work just to come back and 2:00 and get numbed again to get sewed up. I asked the woman at the front if someone else could sew me up and she said no, that I should have requested it all be done in the morning when the appointment was made but no one ever told me I would have to come back at 2:00. This place has not been that great of an experience. I will update after my 2:00 appointment but as of now, this place needs some help in the customer communication and satisfaction area. Update: my stitch up went well. The office called and explained why I had to come back and I understand. I wish I would have been told when I made the appointment but she did apologize for that. The experience with Kline, Timmons and the woman who called has convinced me to give them another shot. We all have a rough day every now and then, including myself, especially during a pandemic. PS, they did not have the referral from my doctor so I'm not sure what happened there. Maybe my doctor dropped the ball on that one. Update yet again: just found out that my Aflac Critical Illness policy covers this procedure but I have to pay Piedmont Plastic Surgery $15 to fill out 1 page worth of information on a form in order for me to receive my policy payment. Really:(

This is my dermatologist office until I find a new one! Since second week of February I've been…read morewriting on patient portal, Klara! Extremely poor platform, but what is even more frustrating is the extremely poor response from staff. I had to ask for a supervisor before I got a response. Now, ghosting again! I love my doctor, but this office is the poorest excuse for healthcare that I have ever experienced. My office experience was totally fine, but since then it has been utterly zero, pathetic at best. Parking is ample, as well as handicap spots. Located in an easily found area. It's really the patient portal and patient follow up!

Marc Carruth, MD I…read morewant to thank you and your staff for playing a very significant role in my healthcare. Beginning with the scheduling by Chiffon Moseley and wrapping-up with the wound management by the nursing staff, I am happy to be a patient professionally cared for by your team. Of particular note is the welcome by Sandy on arrival to the practice. She has such an easy sincere manner that puts me at ease - along with my wife who usually accompanies me. Too, Kristen Bush, PA explains every step of the procedures exceptionally well, and make no mistake - she is the "Queen of Sutures," assisting you with managing to leave only minor evidence that a surgery has taken place. I have confidence in your care, as well as your entire staff. Thank you for being there for me.

My Wife and I are very pleased with them because they are very friendly from the minute you walk in…read morethe door until you leave. We had been going to a different group and I had to go for a follow up on some skin cancer that I had removed and I mentioned that I had another place for him to just look at real quick and he said that I would need to make an appointment and come back. I decided that I probably should find somebody else that really cared about their patient . If he would have looked at it and then said that since I was there for a follow up appointment and there was no charge for it and if he needed to do anything to the place I was wanting to be looked at it would have been better to me because he had said that the place he biopsied probably wasn't anything and he was 98% sure that it wasn't and less than a week later I got a call that it was cancer on the first place so that should have been a sign but I am VERY PLEASED with the Doctor and the entire staff at this office

I saw PA Laurel Castano today. She was awesome. Personably, kind and very thorough. The whole…read moreexperience from start to finish was great. Check in staff was excellent too! Highly recommend South Charlotte Dermatology!

Love that a Doctor works on Saturday. The staff was friendly and efficient and the Doctor was…read moreattentive, professional and knows his stuff. I am happy I found one that I trust.

You normally don't find great customer service all around at a medical office. However, from the…read morefront desk to the doctor's to the check out everyone seems to enjoy their jobs and be there for you. A big shoutout to Tracey and Dr. Munavalli who took the time when I had to have some minor surgery. Dr. Munavalli actually listened to the fact that numbing does not normally work on me. Other Doctors seem confused by that fact and refuse to help find a solution. He took the time to devise a cocktail of different numbing solutions. It's the first time in my life I did not feel cutting or stitching. Special shoutout to Tracey the nurse that helped me both times. Thank you to Leila my PA who helped find the spots that needed treatment. And I love your personality! My fair skin does not make for great dermatology visits but everyones' attitude and understanding of my needs makes this the favorite dermatology office I've been to. Only one minor issue, both of my surgical appointments they were running behind. The first was 50 minutes, the second was 1 hour 10 minutes. It would be nice if you had a way of notifying us at check in so we could make it down to the cafe for lunch before they close.

Three wasted appointments, a trip to Urgent Care (due to the PA giving me a med that contained an…read moreingredient that I had informed them in writing that I was allergic to), a required 5 day course of prednisone( with all the manic side effects that go along with that), an still-unresolved rash, a blown off in-person check-in with the PA (The front desk told me "Come back in two weeks" - no "How is your rash? Are you better?") in the uptown office, and being left to cool my heels in an exam room for 30 minutes past my appointment time for the laser consult I wanted, before I ghosted them -and I never got the the original reasons that I went to this practice in the first place. I had such high hopes for resolution of a few minor issues. Now, I'm worse off than when I started this process. If anyone in this practice cares, they can reach out to me and I'll provide a full timeline. This is not how patients, especially new ones, want to be treated.