One of the most stressful part of the medical experience is the billing process and the experience with ENT Carolina has been less than optimal. At time of visit, I paid $138.63. A month later, I receive a bill for $132.82, with no acknowledgement of the prior payment. I try calling their billing company, the 844 phone number won't connect. I go to the billing website and the 877 number there won't connect. I check my balance and it says $0.00. So beyond annoyed that I got a bill, let alone the fact that ENT Charlotte - Belmont actually owes me $5.81. When I try to call ENT Charlotte - Belmont, they don't answer either. Eventually I reach someone at the billing company. While I acknowledge that is a separate company, it represents ENT Charlotte. I won't go back to them because I don't want to deal with this again. If I wasn't on top of my charges and lucky enough to have limited medical bills, I would have double paid, which is wrong. Integrity matters. read more