My two Bernedoodles were groomed by this company, and both of them sustained injuries during the…read moreappointment. My male dog suffered severe cuts in his private area, between his legs, on his belly, and even on his ankle. My female dog was also cut between her legs and ended up with infections in both ears due to the groomer, Crystal. She tried to blame these injuries on "matting" and refused to take responsibility, even going so far as to suggest that my male dog somehow caused these wounds himself. Immediately after the grooming, cones were placed on both dogs. Crystal herself acknowledged the cuts while she was still working on my male dog, but I didn't realize how extensive the injuries were until I examined him thoroughly after she left. While my female dog's injuries were less severe she caused an infection in both ears by plucking her ears with who knows what infected and dirty instrument after I explicitly told her not to! My male dog's wounds were far beyond anything that should ever happen during a grooming session. What makes her explanation even more unbelievable is that the worst matting was on his chest, yet there are no cuts there. Because of this negligence, we had to rush both dogs to the vet, resulting in unexpected medical bills for treatment and medication. Both dogs were forced to wear cones for an unknown amount of time until they heal, causing them unnecessary discomfort. The vet was shocked by the injuries and agreed that what happened was completely unacceptable. I trusted this business to care for my dogs, and instead they were harmed. To make matters worse, Crystal denied responsibility and gave misleading explanations. This isn't the first time I've had concerns. On a previous visit, another groomer from this same business cut my dog's paws. I reported it to Crystal (she claimed he was a rookie groomer) trusting she would be more careful moving forward. Instead, she caused even more serious injuries this time. For the high prices they charge, I expected professional, competent care. I chose this grooming service because of their glowing reviews, but my experience has been the complete opposite. The owner, Mike Bass, didn't even have the decency to return my calls after the incident. Instead, he chose to block my number. I should have trusted my instincts after hearing how rude and unpleasant he sounded when I first booked an appointment over a year ago. And to be clear, I'm not a one‑time customer. I've been using their services since August 2024. He even fabricated claims that I had gone through four groomers before his company and that I complained about all of them. That is simply untrue. My dogs are only two years old, and they had one groomer before Pup Scouts Annapolis. This business takes responsibility for absolutely nothing. They immediately sided with the groomer, who lied about the situation, rather than acknowledging the harm done. Their pattern is clear: deny, dismiss, and defend their staff no matter what. I even had to repeatedly text Crystal just to get an appointment after the government shutdown affected our schedule. If she no longer wanted to groom my dogs for whatever reason, especially since she lives far from us, she could have simply said so instead of harming the dogs to avoid future appointments. Future and current customers deserve to know that this business refuses to accept accountability and prioritizes protecting their groomers over the well‑being of the animals in their care. What Pup Scouts Annapolis calls "transparency" is nothing more than shifting blame onto pet owners and past groomers.

Great group of folks who love our little friends and know how to shape a team - love Pup Scouts!read more

Listen, I'm not sure where to start because there's so much I want to cover regarding OLK9's Day…read moreCamp Program. First things first, Craig [Martin] is a Rockstar trainer. Period. Our very first interaction was great...his energy was wonderful...he did not disappoint! He was very methodical with his approach...explaining every step of the process...very engaging...constant updates of the Boyz progress...videos, photos...wait! The photos that I received were Ahhhhhhh-mazing, I mean impressive...only to learn that he's a photographer as well...but I digress. The Boyz are spoiled and I have no shame in stating this...*smile*. But they needed to learn manners. I have two large and very strong Standard Poodles - Mr. Brown and Max. They're extremely smart, pretty obedient in the house, but a huge challenge on walks...my poor dog walker. I wanted to be able to take them anywhere without the extended conversations of sit, stay, what are you doing? you know better... etc. At any rate, I'd been following OLK9 Maryland for some time online. I knew that training for two dogs was going to be a budget buster. Thankfully, I was able to take advantage of the "Black Friday" or "Cyber Monday" (can't remember which one it was). I cannot say enough about the great experience I had...the Boyz were happy to see Craig each day which was a HUGE relief for me. Yes, additional work/training on my part is required...to me that's a no brainer. As a responsible pet owner, I want to make sure that there is consistency and an expectation that my Boyz are well behaved and well mannered. Which means I have to do the work. Funny, as I was driving home from our final session, I was so tempted to take them on a short walk because I knew it would be enjoyable. But decided to wait until morning... I'm so excited to be able to have an enjoyable walk with these guys... less scolding and more bonding. Well worth the time and financial commitment. Thank you OLK9 Maryland for bringing additional joy to our home... things are definitely more "manageable". I'm really looking forward to our walks, especially since there will be NO more pulling! Can't wait to be able to take them to the "brick and mortar" with me once it's open! "Life Changing K9 Training"

I wasted over $1,000 to unknowingly abuse my dog through Off Leash K9. I sought help because my dog…read morewas reactive toward other dogs, loud vehicles, and people. I was desperate to help my dog and myself and Off Leash K9 had good reviews. What these folks didn't tell me was that my dog's reactivity, what I thought was outright aggression, was actually fear - that she was scared of all of these things and trying to protect herself from them. So with the use of the e-collar (really just a shock collar let's be honest), I punished her every time she showed a fear response at Off Leash K-9's direction. This definitely changed her behavior, but rather than helping her feel more comfortable with the things that scared her, we instead punished her for being afraid and taught her to hide her fear responses. I wish I had looked at the science behind dog behavior, because I now know research shows that punishment through things like e-collars, buzz collars, spray bottles, etc. are incredibly counterproductive to changing dog behavior long term and they seriously traumatize the dog. I'm so very grateful to have met a Fear Free trainer who taught me about positive reinforcement. It has improved my relationship with my dog immensely and it has ultimately lead to the sustained behavior change I was looking for. Please do not waste your money on abusive, ignorant training through Off Leash K9.

Beechnut insists on "doggie standards of behavior" that no dog can meet. If they downgrade your…read moredog, after years of faithful service, your dog is "banished." I think that older, larger dogs get the worst of the treatment. My dog will not return.

My puppy is excited to go to day care every time! He's happy, socialized with other dogs and…read morehumans, and gets the exercise he needs. I don't know what I would do without it. The staff is fantastic. Always friendly, helpful, respectful and loves their doggy customers! We just took a training class and couldn't be happier with Colleen's classes. She's patient, kind, humorous and loves teaching her students. I recommend Colleen for any training needs. Beth

Alisa is amazing! We just finished her basic skills class and in 6 weeks we have a different dog…read more Our dog, Bela is 2 years old, deaf, 60 pounds and full of energy. Bela was running the house as our commands were literally falling on deaf ears! Alisa taught us to communicate with Bela using hand signals. She now follows instructions like a champ! I can't recommend Alisa and You Silly Dog enough. Not only is it amazing and informative but Alisa is incredibly well priced! I can't wait to take Bela to her tricks class!

My clownish and playful young dog and I had a pretty dreadful time with another dog training club,…read moreand I contacted Alisa to see if we could just start over with her Tricks class. Right away she worked hard to schedule the class and prepare the attendees. My dog is SO MUCH HAPPIER now that I am building my confidence back. You will NOT find a snobby and somewhat hostile trainer or other dog owners here. All the tension and confusion has lifted and we are blossoming in class. Thank you Alisa! She took this picture, he really loves her :-)

I absolutely love her!!! Julie is my new superhero! After 2 years of 'trainers' refusing to work…read morewith my pack and endless 'why not rehoming?' She swooshes right in and starts fixing all my problems ! She listens to my concerns and directs me towards better leadership, she spends time getting to know each individual dog and their temperament to better tailor a training strategy to fit each one. Never have I felt more empowered in this journey before and guided. Thank you for holding my hand through all of this, I look forward to grow as a pack leader and for the pack to grow happy with your counsel!!!

From the owner: Book your FREE no obligation in-home consultation today and have your dog's needs assessed…read morefirsthand. Whether it's leash pulling, fear, or reactivity issues, we'll craft a personalized training plan to fit your pup's unique personality and your lifestyle.Don't let behavioral challenges hold you back from enjoying a harmonious relationship with your furry friend. Schedule your Free consultation now and take the first step towards a happier, more balanced life together!

My boy Bear loves this place. He loves being boarded here, taken for walks, and most differently…read moreloves playing with the other dogs in daycare. Positives that I have found at Cozy Canine Camp (CCC) over other doggie daycares in the Annapolis area: CCC: My dog is worn out and happy and doesn't want to leave. Others: He still has energy and he is ready to go home. CCC: He doesn't stink and loves the same as when I dropped him off. Others: Smells like urine and needs a bath as soon as we get home. CCC: He has not gotten sick once since coming here. Others: Got kennel cough and a few other illnesses. CCC: He loves the staff Others: He loved 50% of them.

I kenneled by pooch for 8 days. Paid for additional daily walk. When I picked her up paid with my…read morecc and was told we will email receipt. Once I got settled the bill was for additional walk and Holiday charge of $5 per day because it was August. Additional $40. Called called called always leaving message and emailed no response. It's now a week later and still no response. No pictures or report cards during the entire stay. Poor customer service. Will never use them again. Don't leave without paper receipt once they have your money too bad!

Wonderful dog trainer. She helped my rescue shepherd trust humans and made a huge difference in the…read morefirst months of adoption. Highly recommend!

Marcela is amazing - I am so thankful to have found her to watch my 2 frenchies! She is very…read moreaccommodating with our random schedule and I take great comfort in knowing my babies are in great hands with her. Her prices are reasonable and we really appreciate that she offers pick up/drop off services! My boys just love spending time with Marcela and Abby!

While I believe the Bark Busters method could work for some dogs it did not work for our dog and…read moreit's very expensive- over $1,000. My dog barks at door, door bell, and people out of extreme anxiety. They will say he is protecting us but I do not believe that and neither does our vet who also said he is super anxious. While the method will stop him from Barking in the moment it does not deter the barking whatsoever.

Ben came out and gave me some of the best information to help educate me. The information was…read moreperfect and helped me to better understanding what was needed to be the best dog parent. With the information and his training on the initial visit, my dog was able to stay calm and not bark to the Ring going off because of the mailman . Before this training, my dog would have ran to the door/window and barked until whoever was outside is no longer in view. My dog has also shown me that he can be relaxed and not be in an anxious state all the time. This investment has already shown it was the best thing I could have done for my family and for my dog. I am very thankful for Ben and all the help that he does!

Sooooo, let me just tell you, before Joanne came in to my life I had a demonic, stubborn and…read moreincredibly energetic 12 week old Standard Poodle puppy name Cricket. I seriously thought I was stuck with this defective dog! I own Grooming By Em and am constantly busy making doggies and kitties look their best. I just didn't have the time to leave my shop, drive to a dog training facility with my badness of a dog, worry about my Cricket getting car sick, train for an hour and then have to get back to work. Jo made it so simple, she came to me. Our first training session went well. Cricket is very smart and responded greatly to the clicker training (she loves cheese). It felt that at the end of every class she had showed tremendous improvement. Aside from basic commands, Jo worked with Cricket on her severe shyness/fear of people. Although my furry baby loooooooved dogs, she was not cool with humans, including me. In fact, Cricket showed no love or affection towards me and I had never had this issue with a pet before. Cricket is now 9 months old. While she is still a brat, she is a completely different dog. I enjoy her company, she listens to me and most of all she LOVES me. I'm not really sure what I would have done if Jo had not been my night and shining armor. Clicker Savvy Canines is the best and the training was worth every penny!

From the owner: Clicker Savvy Canines (CSC) is a certified dog training business that provides positive in-home…read moreclicker training for people and their pets. We specialize in helping families teach their pets the basic skills and manners for living a happy and healthy life together. CSC Provides a wide variety of Clicker Savvy Service Packages including: ~ Puppy Package - for puppies 8wks - 6mos who need to to learn basic life skills such as potty training, socialization, crate-training, mouthing and more. ~ Fundamentals Package - for dogs 6mos and older who need to learn fundamental skills such as sit & down along with basic manners such as polite greetings or coming when called. ~ Problem Solging - for dogs who need help with crate training, housebreaking, loose-leash walking, jumping, nipping, chewing, digging or barking. ~ Behavior Modification - for dogs who suffer from behaviors such as separation anxiety, phobias, aggression or reactivity to dogs or people, fear of other dogs or people.