No heat at 10:30 0n a Saturday night. Called DuPuis they had a tech on call, Justin, he was at my…read morehome in less than 45 minutes. He diagnosed the problem, circulation pump, and had the part with him. 90 minutes after the call my furnace was up and running. You can't get better service anywhere.

DuPuis Oil installed my boiler 3 years ago. They sent a technician to clean it upon my request. The…read moretechnician did not do the job correctly. 6 months later (August 12th, 2025) my house filled soot and carbon monoxide. DuPuis send a different technician who said the previous technician did not clean the boiler correctly and he showed me why he said that. He also documented it. DuPuis never billed me for the service on August 12th. On October 27th my boiler didn't start. I called DuPuis and the service manager told me that they won't support my boiler anymore unless I buy their oil. I told them I would find someone else. 3 days later, which was 80 days from the corrective service they did on August 12th, I get a bill. My first bill for this service with net 20 terms. On November 5th they send me a statement that included two months of a late fee, for a bill I didn't even have during that time. The late charges are fraudulent. They did shoddy work on my boiler and after it polluted my house and almost killed me, they want me to pay for them to re-clean and properly adjust my boiler because I wouldn't let them extort me into buying their overpriced oil. On August 12th I would have paid the bill had they presented me an invoice as per usual, but assumed they didn't because their poor work necessitated the August 12 service call. If they were going to bill me with terms of Net 20 for the work they did on August 12th, they should have billed me on August 12th, not 80 days afterwords because I refused to be extorted. For them to charge me late fees for two months I wasn't billed is criminal. They should be audited to see what other unethical business practices they employ.

I requested quotes from three different businesses since Wednesday July 8, 2026, and not one of…read morethem responded as of today, Saturday July 11. I called J Joyce's plumbing and heating Friday, July 10 and they came out today, Saturday, July 11. They diagnose the problem and fixed it. It was affordable and they were very friendly. I'm a very satisfied customer and they will have use their business for any future issues.

In December, we came home from vacation to find our furnace leaking. It was old and clearly time to…read morereplace it, so we had five companies come out to quote an oil furnace replacement. This ended up being a learning experience. Most companies used scare tactics--pushing urgency and pointing out issues in a way that felt overwhelming. We already knew it needed replacing, but we didn't want to feel pressured. Then Jimmy from J. Joyce came in. Instead of pushing, he said something completely different: "If you have problems before you decide to replace it, give me a call--there are a few things I can do to keep you going through the season." That told us everything. He was the only one who led with honesty instead of fear--and that's why we chose J. Joyce. When we received the quote, we were even more impressed. It was fair, thorough, and included everything--equipment, installation, removal, and warranty. We even compared all five quotes side-by-side and felt confident we were making the right choice. Once we approved, they were there the following week and completed the job efficiently. The team was professional, respectful, and kept our white basement impressively clean throughout the process. We want to give a special thank you to: * Angelina - always helpful and great to work with * Jimmy - for your honesty, hard work, and attention to detail * Taylor, Big Joe, and Little Joe - you guys were fantastic and clearly take pride in your work Everyone we dealt with, whether by phone or in person, was outstanding. We did our homework--and we're glad we chose J. Joyce

We had another HVAC company come out and were told we needed to replace our entire system. Before…read moremaking such a big investment, we decided to get a second opinion and called Energy One. I'm so glad we did! The owner came out personally, quickly diagnosed the real issue, and had it fixed in no time. He saved us from an unnecessary HVAC replacement and what would have been a huge expense. It's refreshing to work with a company that's honest, knowledgeable, and focused on fixing the problem instead of selling you something you don't need. The service was prompt, professional, and friendly. I highly recommend Energy One to anyone looking for trustworthy HVAC service!

We use this company for everything. Oil, furnace maintenance, HVAC issues, and plumbing. This one…read morecompany does it all. If you call them, they will get to you within a day or two, depending on the issue and the weather conditions. I like having to only call one company for three major issues that may occur in a home. I always recommend this company to anybody that asks and I would always call them first to replace anything in my home

Steven came out this morning to service our AC. He is professional and knowledgeable. Spent time to…read moremake sure that the problem was addressed and repaired. Also Jess the customer service representative was understanding of the problem and arranged the schedule. A job well done. Thank You

I was finally able to speak with someone who was more pleasant on the phone than the other woman w/…read morewhom I spoke. She sounded younger than the first woman. I asked if I was definitely going to receive oil that day because the temp was very low and I had far less than 1/4 of a tank of oil left. I told her I am 70 and live alone with no one to help me. This young woman was very pleasant. She said, "oh yes, our truck has two more stops and will then be at your house." I had actually worked hard shoveling my driveway and the walkway to the oil tank cap on the back side of the house. Sure enough, the truck arrived and my oil tank is now full. I am still thinking about finding another oil company.

Excellent service, very friendly and knowledgeable. I would use them again. Very affordable.read more

This service was able to come out within a couple days even though they said they had a back up for…read moretwo weeks because my heat was not working. The service person who came was very professional and informative. It did cost about $90 just to get the system looked at which I was not expecting at the time. The total ended up being larger than I had expected, but I was willing to pay it because I needed my heat turned on immediately. I would suggest them if you need someone quickly, but it might cost you a little bit more.

From beginning to the end, the customer service was great. Our old system quit in the middle of…read morethe heat wave and I thought we would never find someone to get out here as quickly as Atlantis did. The workers were very professional and answered all my questions. They cleaned up any of the areas where they worked. I will definitely use Atlantis again and I highly recommend them.

Our air conditioning system needs to be replaced but due to heavy volume in Aug. it cannot be…read morereplaced until Sept. Atlantis sent Shawn to our house yesterday, Aug. 5 2026 and he replaced a few parts to temporarily get the system running. It is 2026 and I did not expect a company to go above and beyond with helping a customer, but Atlantis did just that. Cudos to Shawn who suffered in the blazing heat in the attic. Atlantis is the best HVAC company in RI. Thank you. Thank you. Patricia S.

Great all around. Good communication, reasonably priced, good work. I highly recommend Brandon and…read moreSafe Clean for construction debris removal!

Easy to work with, honest, responsive, hard-working, great price, cleaned up. Fit much more on his…read moretruck than the other guys. Would hire again.

The past several months has been crazy for me, so I neglected to rate this business when the work…read morewas done, but the gentleman who came by to help with some minor repairs was efficient and pleasant. The communication was good, as well. He repaired the latches on two storm doors and also fixed the faucet on my bathroom sink.

I called him kind of last minute and he fit me in within a few days. He installed my dishwasher, a…read morenew sink and garbage disposal and was quick and was the most reasonably priced. I would definitely hire again.