Great teen burgers... I dislike the hard lettuce some places place on their burgers... these guys hear ya when asking for soft lettuce. The owner and son are courteous and helpful. I will definitely be going back ofeten! The place is clean and respectable. I only miss looking at the old jugs, mugs etc that used to line up above the ordering area. I hope this location stays with the times and never changes their great food. I hope their Ten Burger is always on sale. Mmm! read more

Awesome great tasting food Ice cold drinks Fast friendly service Always clean both the restaurant and restrooms Family friendly read more

Gone are the days of the servers bringing out your meal on a tray to the car and hooking onto the driver's window but the teenburger remains a feast to enjoy. We had a bunch of teenburgers (go on-line a get those coupons!) and a meatless burger. The meatless sandwich is excellent although it tends to be on the pricey side compared to the other menu items. The fries were crisp, hot and yummy! The root beer was good but sadly my mug was not chilled in the freezer, for me that is what always made it special. At the Polo location the staff are wonderful. Very friendly and very attentive to good customer service. Plus they do a great job of keeping the place clean. read more

Although A&W is available in my home city, it's just not the same as it is in Canada. The Mozza burger is my #1 and the Teen burger would be my #2. I am a poutine lover, and I think that their version is fantastic for a fast food restaurant!! And the root beer! read more

Food is alright but they're very slow. I felt like I was sitting in the drive-through for half an hour. I'd rather just go to an A&W inside the mall. Never coming to this location again. read more

Hate going here. Always takes forever to get my food, always waiting in drive-thru. Super slow services, and the food isn't the freshest either. Kinda disappointing, but what else in he area is 24/7... read more

Perfect location to use drive through. Food is good and staff is friendly. Frosty mugs are always frosty.

I was a teen when A & W still had their drive thru, well sort of toward the end of that era, so I remember what stands out most is the big frosty mug of root beer and the A&W waitresses the guys would get so excited about. The resturants were warm and inviting before they changed most to a cold cafeteria style. Not a place one wants to sit around in.. Guess that was the idea. I still go there, but the burgers are dried out on some days. I use to love their burger family. Back then I remember eating 3 mama burgers, one after another. Now I can barely eat one, it just isn't very juicy. Their new coffee is terrible. I still go there but not with the same craving I use to , but still memories die hard so will continue to go and hope that one day they will bring back more of the past. read more

As a former employee, it was a horrible experience. They don't pay you overtime and workplace was harsh in general. Don't recommend working there for any reason. read more

I've never been able to get behind A&W. Sure, the onion rings are great if you ask for extra seasoning salt, but the burgers suffer from the opposite problem with their surplus of salt,the fries are bland, the chicken is forgettable and the prices are surprisingly high for a multinational chain of burger joints. It's not that it's particularly bad, it's just not very good either. read more

Went to the A&W across from Polo park today. Haven't been in a while, so it was nice to see some new changes. Onion rings are still the best, even come served in a funky little fry basket now. Ordered the Bacon cheddar Uncle burger. No foil packaging?? Thought it would be cold but was pleasantly surprised, as they melt the cheese now! Gotta say the burger was awesome, rings were great and of course the Root beer is always good. Great value for 10 bucks. The friendly cashier was a bonus! All in all a very good experience. read more

Poor A&W -- it isn't what it used to be, although it's trying. Back in the 60s (my childhood) B.M. (before McDonald's), A&W was the number one Drive-In in Canada. When the golden arches arrived in Canada in 1967 (in Mississaugua, and then the next year in Surrey, BC, where I lived), one would have thought A&W would have seen the writing on the wall and adapted to the coming idea of inside seating fast food, but they dithered...and lost...even though their product was miles better than Rotten Ronnie's. In the late 70s, the chain lost its way; they abandoned the Burger Family in favour of a giant bear and forgot their past and what made them what they were. Officially, most of the burgers had their names changed although the general public still referred to them by their old names and everyone still knew what was meant by someone ordering a Papa Burger instead of a Double Burger. This period of lost time continued up into the late '90s when they rediscovered their roots...kind of. They brought back the burger family, but the product was nothing like it used to be, and still isn't anything like it used to be. In most city locations, everything is cooked ahead and kept in warming trays. The burgers are so dried out that every one is now slathered with a coating of mayonnaise, presumably to help it slide down your throat. Eager to make everyone think they do things the way they used to, the chain now relies on bull in trying to convince us that they are. Their latest reason for using foil bags for their burgers is apparently because it helps keep the product warm and fresh, and they even proclaim this right on the packaging. Actually, the real reason is more mundane, and hints at exactly what is wrong with the product these days. Back in the days when the patties were freshly cooked, they were given a generous shake of Seasoned Salt. When assembled and placed in their foil bag for delivery out to the customer's car, meat juices would still drip from the freshly cooked burger and the bag would collect them so they wouldn't get on your clothes or your car upholstery. Those juices were a thing of beauty; they showed you how freshly cooked the product was, and they tasted of the seasoning on the patty. Unfortunately, that happens no longer. In their desire to make fast food instant food, patties are cooked ahead of time and used up as demand dictates, and whereas only the Teen Burger was the only one with mayonnaise in the past, they all now have it. Gone too is the Seasoning Salt, and it is woefully missed, and also gone is those wonderful juices. I worked for A&W back in the early 80s, in a small town location, where waiting a few minutes for a freshly-cooked burger wasn't a big deal to most people. I bet I could still cook A&W product in my sleep, if I had to. All of the basic condiments were put on the bottom bun of a pair that was freshly toasted. A butter spatula was used and the bun was wiped with a coating of ketchup, then mustard, then at least four pickles so that you got a taste of pickle in every bite. On top of this was put a good amount of diced onion. On top of this went the patties, with or without cheese as ordered, and then the top bun, which if it was a Teen Burger also had piled on it mayonnaise, lettuce, tomato slice and bacon (if it was a Teen Burger) or plain (if it was anything else). The product was superior and tasted fantastic. Those days are long gone unfortunately, but they're still better than McDonald's. Unfortunately, there is not a lot of perfect consistency between one A&W and another. Rule of thumb: always ask for extra pickles and onions unless they're using a slice of onion, and check to see if they're freshly cooking if you're at a city location. Also, don't assume that A&W is the same in the US as it is in Canada; if you do, you'll be sadly disappointed. BTW, this would have easily been a five-star review if they freshly cooked and things were truly like they used to be instead of that idea being nothing more than company propaganda. read more

I've eaten a lot of hamburgers in my time, and A&W's are easily my current favourite. Their Uncle Burger features a massive patty, nicely seasoned and covered in more toppings than you can handle. This location in particular has been pretty consistent at delivering hot, fast, great-tasting products. I've been here dozens of times and haven't been disappointed yet. They've also recently improved their breakfast service (now featuring real plates and real forks and knives)! Even their coffee is much better than you'd expect from a fast food place. read more

I went there for a quick lunch yesterday. I know it's fast food, so I didn't expect gourmet or anything. But my burger was cold, and they forgot part of my order. read more

The waitress in the morning are fabulous. However, on an afternoon visit (Jan. 1/16) went to the A&W across from Polo Park and asked for an order of onion rings ($3.90) and told her I didn't want the ones that were sitting there and that I wanted fresh (hot) rings. She told me she'd ask for fresh rings, took the ones that were sitting in the holding area and they put them in the fryer and "refryed" the rings. I told here that I saw them going into the fryer and she told me no they weren't. My eyes don't deceive me very often I know and saw what happened. Ironically this was one of the waitress that waits on me when I go there for breakfast! I wonder what else they do there? Don't expect freshly prepared hot food here even if you ask for it. So much for all the great television advertising A&W. read more

food cold order wrong- what else is knew-this is the trouble with most fast food these days- too fast- no one cares and they were rude too.