Went last night to grab 3 sandwiches and a cup of soup. We waited a half hour for those 3…read moresandwiches ( there was one other customer in the whole place) while we watched the employees meander around the shop. Got our food home and one of the sandwiches was wrong and they did not even put the cup of soup in the bag. I would give zero stars if I could just based on service which seems to be something our younger generation could give 2 sh*ts about.

Haven't been to this firehouse in 2 years and it'll be 3 times that before I come back again. What…read morea joke!!! It started with them being out of a key ingredient on their signature sandwich. Then out of a certain kind of cheese. Then it continued to the soda machine. Every button was out of order. No drinks. Then the icing on the cake. Been waiting over 45 minutes for my sandwich. And they are not busy with 4 employees behind the counter. A family of 6 walked in and out while I was waiting. Horrible customer service. Then when asked where our food was, it was sitting on the counter for over 20 minutes! Inexcusable. Firehouse is dead to me.

Food service is the best thing about this place and the people that work there are so niceread more

We went on a Sunday evening for a quick dinner. Placed our order at a kiosk, got our drink…read morecups-then waited...and waited...and waited some more. Almost 30 minutes later, we got our food. The chalupa was hard, and the bean burrito? I don't know who taught this person to make one-but everything was falling out the bottom! The dining area wasn't that busy, and there was a lot of employees working-I don't know what took so long but good grief! If the food would have been good-that would have helped! Go to the one by the University...they seem to care more!

The managers have always been super kind. This place has the best customer service I have ever…read morereceived in Pocatello. If for some reason your order is not up to your expectations they always make it right.

The team here is super friendly! They always make me feel welcome when I come here…read more The bathrooms and lobby are also very clean!

We stopped there on the way to Utah. It wasn't bad but not awesome. We knew it would hit the spot…read moreon our drive so we stopped in and had a bite. It was pretty good as Jack in box goes. We didn't have any experience with the service because we used the kiosk. The dinning area was large and clean. The trash can could used a ln emptying but other than that it was a great experience.

Amazing service! A nice man working the dining room attended to our every need. Even opened the…read moredoor for us when we left. 5 star service.

I had great service I received by Teiler and want her to be acknowledged. She has a positive…read moreattitude. My son had an accident and she was quick to respond by keeping the stores cleanliness, not something we often see. Awesome job

Christmas Day was coming to a close and we had the munchies,..you know the drill! Wink wink…read more Absolutely nothing in this town was open but Carls Jr and clearly we weren't the only ones who had a craving at midnight and were making bad decisions. No breakfast unfortunately but we had a guacamole burger and a ranch burger and tots and chicken fingers. Wow, it all tasted amazing. lol The drive thru line was long but it actually went quick. We tried to tip but the girl slammed the drive thru door shut before I could hand her some cash after she gave us our food so there was that. I thank the baby jeebus for Carls Jr owner for having the foresight to be open on a day of need. I hope they paid their people double time. Peace on earth

Didn't know I ordered hair with my morning breakfast burrito:-(…read moreTried to call but now answer grrr.

Being from the San Francisco Bay Area, and before that Hawaii, I literally stuck out like a sore…read morethumb in these here parts of town. Just passing through on our way to the middle of nowhere Idaho to pick up our new pup, the family needed some sustenance and healthful foods. Why not Wendy's? Found this joint in the middle of town. Seems like a newish type of place with a bunch of young white teeny boppers working the counter. I waltz in and order my usual and wonderful Wendy's. Some nuggets, some burgers, pre-cripsy era fries, and a token salad for good measure. Workers were friendly and courteous and handed me my bags of grub and I made my way out. The one good thing about road trip fast food is that it's pretty much consistent where ever you go. Everything tasted the same and it actually hit the spot really good for us. It always does. I just wish it wasn't frowned upon by the medical community to eat this stuff. hehe Wendy's. Ah Wendy's.

Friday night and only 2 people working !!! Had to wait 30 mins to order my food !!!…read more The workers were patient and worked as quickly as possible ! Give a raise to Yohanna and Nate!!

MOD Pizza is always my go to when I'm need a good pizza and I am in a bit of a hurry. They will…read moretake their time making you a good pizza they'll put whatever you want on it and they'll sit and chat with you while they're doing it great atmosphere great pizza and a great price.

I tried the chicken bacon ranch sandwich and I had about 3 super small pieces of chicken on it. It…read morewas toasted too much and what bit of bacon I could find seemed burnt. To top it off, I watched the employee handle and cut our sandwiches with bare hands. Not impressed.

We ordered a Memphis BBQ and a Buffalo chicken Parmesan Stuffed Crust Pizza and a Alfredo bowl…read more We got the food in a timely manner and the delivery driver was very nice; however the only complaint is that the Buffalo chicken pizza had absolutely no sauce on it whatsoever. Just chicken and cheese with the stuffed crust. For 4$ more for the special crust you'd think they'd remember to put at least sauce on their pizza.