Went last night to grab 3 sandwiches and a cup of soup. We waited a half hour for those 3 sandwiches ( there was one other customer in the whole place) while we watched the employees meander around the shop. Got our food home and one of the sandwiches was wrong and they did not even put the cup of soup in the bag. I would give zero stars if I could just based on service which seems to be something our younger generation could give 2 sh*ts about. read more

Haven't been to this firehouse in 2 years and it'll be 3 times that before I come back again. What a joke!!! It started with them being out of a key ingredient on their signature sandwich. Then out of a certain kind of cheese. Then it continued to the soda machine. Every button was out of order. No drinks. Then the icing on the cake. Been waiting over 45 minutes for my sandwich. And they are not busy with 4 employees behind the counter. A family of 6 walked in and out while I was waiting. Horrible customer service. Then when asked where our food was, it was sitting on the counter for over 20 minutes! Inexcusable. Firehouse is dead to me. read more

We had a very nice lunch here! The folks working behind the counter were very helpful in answering any questions and they made some darn good sandwiches. I had the Italian which was delicious and my wife had the Hook and Ladder and hot potato soup and she loved both of them. We haven't had Firehouse Subs in a while and this was a nice treat. I would recommend this location for their excellent food and service. read more

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This is our go to place when we can't decide on where to eat fast food. Always delicious and fast. I always get the Hook and ladder and it always taste the same no matter which location I go to. If you haven't tried firehouse subs I would definitely recommend. read more

Love their sandwiches the bread is awesome and the sandwiches itself are really good I like that you can door dash ​

I really love me some firehouse. I grew up at the fire station with my grandfather being a fire captain so the fact they donate to our first responders is a very cool perk to coming here. The sandwiches are very good, toasted, warm and filling! They are more savory than your standard chain sandwich shop. They do a great job and making it feel like a hot savory meal. Great place for a cold day in the winter and fall which does make it stand out as a sandwich shop. I love it and I think you will too. Try the turkey bacon ranch, it's pretty much the go to here. Or if you need something different the ham is great. Eat up boise! read more

These guys are the best! Byron the owner is awesome. Friendly and always greets me. The food is the best sandwich food around. Love 'em! read more

Firehouse Subs - Great Location. Love their Hook & Ladder Light. - Delis Near Me - Pocatello, Idaho

Fantastic. If you like sandwiches, you'll like firehouse for its options and flavor. If you like firehouse, you'll love this one. Prompt, friendly service, and clean decorative environment. read more

The food is good enough. Nothing special. I had the meatball sub. The marinara was a little sweet for my liking but it was still pretty good. My friend ordered the steak and cheese and apparently they were out of steak but failed to mention this at the time. The manager came out and apologized and got something else going for him and even threw in a free cookie, so that was pretty cool. The cherry limeade is freaking delicious. One thing that rubbed me the wrong way was that while we were eating they had an employee sweeping the dining area. No big deal, but it is a little irritating to be enjoying a meal and having some one with a broom bumping your feet under your table. read more

Firehouse Subs - Firehouse Meatball Sub - Delis Near Me - Pocatello, Idaho

We always make a point to hit Firehouse Subs when traveling SLC to anywhere in ID. Sandwiches are so good we often make it a round-trip must. Experiment with the hot sauces on the sandwiches to find your favorite. My last few hot sauce buys on Amazon were inspired here. Ask the employees to make you their secret private creations. Shout out goes to Travis today. His creation needs to be on the menu! Order the "Travis" next time you go in. Yum! read more

Firehouse Subs - Nice hats! - Delis Near Me - Pocatello, Idaho

I went there on Memorial Day and had the Firehouse steak and Cheese I went with my Powerchair and they were very helpful they opened the door brought my food to the table asked if I needed help getting my drink. gave me a great discount. The food was really good.Ill definitely be back read more

Service sucks. They barely acknowledge you when you order. The food was okay, not my favorite. I find the prices to be high for what you get. Better off either going to a sandwich shop and paying for quality, or going to Subway and at least getting a crappy CHEAP sandwich. I actually totally prefer Subway. read more

WHAT AN AMAZING PLACE TO EAT!! They are affordable and don't short you on the meat! Though many say that it take a bit of time to get your order, I say everything good in life is worth the wait and this is no different. 5-10 minute and you have the most delicious sandwich that you can taste down to the last bite. The bread is always fresh, slightly toasted with the freshest veggies. I love that they steam the meat with the cheese, keeps the sandwich together and the flavor is melted through every bite! You cant go wrong with any of the sandwiches. All are great and different in their own way. The service is great! They are prompt to serve you and help in anyway that they can. They try to clean up your trey so you don't have to and are very eager to suggest any sort of sandwich they like to help you on that journey to sandwich paradise! The store is very clean, though it can be quite busy, they do their best to make sure the dining room is cleaned for that next special guest!(BUSY BECAUSE IT'S VERY NEW RESTURANT) which leads me to the next point how special we are as guest! The owner is the absolute man!!! He always wanting to get to know his guests especially if you have not been in before. Few helpful hints: They have the great coke machine with 120 flavors. Don't be afraid to ask for other condiments they have everything from olives to oil and vinegar. They do online orders, so order in advance! saves you time if you are in a rush!! GIVE IT A SHOT, YOUR BELLY WILL THANK YOU!! While you are at it grab a little fire hat for the little ones!! MMMMMM! Had it tonight and will more than likely have it tomorrow, and the next day after that!! Watch out sandwich place that makes your clothes smell funny, there is a new fire chief in town!! read more

I'm going to make this quick cause I honestly don't understand why Yelp wants 2 page reviews on food. I'm giving this place a 5 because the food was awesome. A bit pricey but the quality makes it worth it. I got the firehouse pub steak sandwich and chicken and dumplings soup. Needless to say it's gone now. Pocatello doesn't have very many good sandwich places so I really hope this place sticks around. I'm glad my girlfriend randomly suggested to try it. I'm definitely coming back soon. read more

Nice change of pace. It's everything you'd expect at a sandwich shop but the firehouse theme makes it a bit more fun. It's nicely decorated and fun how they call out the orders. Kids also fun how the kiddos get a free firefighter style hat. I've been probably 5 times and I would say the owner has checked in on me three of the five times. He's a nice guy who cares about his customers. My favorite sandwich is the BBQ brisket but the New York steamer and the meatball are also great choices. Oh and the cranberry turkey is super yummy too! The bread is soft and fluffy so if for no other reason, you should try it to see what you think of their bread in comparison to other sandwich shops. read more

I must say that trying Firehouse subs for the first time was actually a pleasurable experience I had one of their top selections which was the turkey bacon Swiss 12 to 14 inch sub and it was a great sandwich. I will definitely be going back read more

One star because they have either left off an ingredient or skimped on the others...or put mayo on even when I asked to leave it off. I've never complained. Been to this chain in many towns and it's really a hit or miss depending on who is making your sandwich that day. I feel like a commonality in all the stores I've visited is staff that are young, rushed and not super friendly...and having fun with each other behind the counter with their banter. Feel like an outsider instead of welcome...and expect more when I go into anywhere I'm spending money. My daughter will have to pay next time if she wants to eat here. Price wise I think they are high for what you get. Atmosphere not the greatest. I do like the music they play but might not be for everyone. read more

Better than Subway, more expensive than Jimmy John's. More complex flavor combos are what make this a worthwhile experience.

Yep , I know fast food clogs my arteries .... But I like it and kids enjoy free hats , had their brisket sandwich , all was done to my specs , pretty interesting place for a change if you are tired of Subway or Jimmy John's . Sandwich is a sandwich , plus kids have fun because they have free hats ;) read more

The best meatball subs ever!!! Clean and always courteous service!!!! My family and I moved from Massachusetts...this was the first quality submarine sandwich that is as close to back East SUBS! That is a huge compliment! We love the fresh meats and your "gravy" used on the meatball submarine is just so perfect. Thank you for the cleanliness and support during these times! You are the only sandwich shop I trust read more

Never have gotten a bad meal from Firehouse!! Always great subs, pretty fast and friendly service too. Wish weekend hours were a little better. read more

The Smokehouse Beef and Cheddar Brisket sandwich is a bit of heaven on earth. It seriously melts in your mouth. One of the best sandwiches I've ever had. read more

Friends have been telling me to try Firehouse subs for awhile now. When I arrived the staff welcomes you when they walk in the door. I had the club on a sub. It was amazing! I enjoyed every bite. read more

I had their brisket sandwich, and WOW!!! It was delicious!!!! My kids got the meatball, it was good, but that brisket sandwich was out of this world. They were packed to the gills and the order took a little while, but they had an employee walking to each table and apologizing for the wait and asking if we would like him to get us a refill even though the soda is self serve. The employees were friendly. I have no complains and will go again. read more

If you want a sandwich that's different that you order or expect it to be every time you come in then this is the place for you. The first sandwich that I ordered was supposed to have beef and pastrami on it but it had honey ham and salami, they graciously replaced it with a sandwich that had all pastrami but no beef. They gave me a free sub card. I come back a week later and I order an Italian sub. I comes out with a pile of super sweet honey ham on it and few little pieces of paper thin salami on it. It's a GD ham sandwich at that point not an Italian sandwich! The sweetness of the pile of honey ham overpowers every other flavor on the sandwich. It was hard to finishers sandwich actually. Not going back to the Firehouse Subs. read more

We love Firehouse Subs so while visiting thought we'd eat at this one. After ordering we realize ALL their diet soda is out so we asked to have our combos taken off. I told the gal she needs to let people know that and she responded with "I didn't know you would want diet" and I explained she should probably let people know that and she gave me a dirty look. Probably won't be back to this one. read more

I have been to this restaurant tons of times and this was my first bad experience, I called ahead so that my order would be ready when I came to get it. When I got there the parking lot was empty and no one was inside, they hadn't started anything and the employees there didn't seem happy or friendly, I asked for chips with the kids meal and they gave me a rice crispy for my kids and I had to ask for the drink that came with the meal. I have never wrote a review before but was extremely disappointed with the service this time. read more

Had lunch there today. Staff was very friendly, and helpful. Patient while we decided what to order. Very short wait for our sandwiches. Well made sandwiches and very good. I had the turkey and cranberry, very good. Husband had the firehouse and he really liked it. We will be back. read more

Great service and great sandwiches! This was my first visit this past Saturday. The manager even let us use two coupons on our order. Liked the decor and atmosphere. Would recommend it! read more

Big meaty sammiches with quality ingredients. One of our favorite places to get lunch.

Amazing food, seriously so good. No complaints there BUT the service is awful and extremely unfriendly. The girls that work there seem like they hate their jobs. No simple "how are you?" or even a smile. When they bring your food to you they just set it down and walk away. Not a very welcoming vibe. Other than that the food was worth it. read more

Steak and cheese is the best. New york steamer sucks. Italian is ok. Expect to wait over 20 min all the time, it's ridiculous. 2 registers but always 1 cashier with a line during lunch rush? read more

My wife and I have been to Firehouse several times. We are always pleased with the service and orders. The Sweet and Spicy Meatball is our favorite. We always get it To Go...no particular reason. read more

Worst experience ever! Did a online order for our work. Asked for two sandwiches 1 meatball no changes 1 turkey bacon on wheat no mayo no ranch. Online order says when you arrive go straight to pick up area and get your ready food. I arrived to pick up our order and watched as 10 other people got waited on. I finally had to ask the manager if I could get waited on. Was not apologized to or anything just told they were busy. So after waiting 10 minutes to get waited on I got my order. I take it back to work only to find i have a turkey bacon on white with mayo with ranch . So I call Firehouse and am told I can drive back over there and they will give me a new sandwich, I tell the girl that this is not an option because I am at work. She doesn't apologize or ask my name or ask any questions like to set up for me to come i. At a later time so basically I gave them money for a sandwich That got thrown away. I will never ever go back again. read more

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I ordered a Hook and Ladder salad. We sent a coworker to go pick it up since we work out at the airport. When my coworker got back out here to bring us our food, my salad didn't have any turkey or ham. read more

I can't believe all the time I've wasted at Subway and Jimmy John's. This place is slightly more expensive than your average deli sandwich shop, but it more than makes up for it in quality. I'm a fan of the bacon chicken ranch sandwich. read more

great sandwiches, great employees, but the soda machine kicks my butt every time!...too many choices lol!!!...if you haven't been there, youll see what i mean when you go...the only other one ive been to is in Colorado and id say both are very accurate as far as taste and quality and friendly employees read more

Cashier asked me for my order, and then was paying attention to a side conversation the whole time, so I had to repeat my order. Not impressed by the prices, portions, or timely service. I was the only person in line and it took them 15 minutes to get my order to me. Would embarrassedly recommend Subway over this place. read more

Subs were great! Loaded with toppings. Best sandwich value in a long time.