I recently hired Blackhawk Security Tech to install a wired camera system at my home, and I…read morecouldn't be more satisfied with the experience. Brian was the technician assigned to the job, and he was outstanding. The installation required running multiple cables through the attic in nearly 90-degree Florida weather, yet he worked efficiently and completed the entire installation flawlessly in just a few hours. Brian was professional, knowledgeable, and took the time to ensure everything was installed properly and functioning as expected. The quality of his work was excellent, and the finished product looks great. I highly recommend Brian and Blackhawk Security Tech to anyone looking for a reliable and professional security camera installation company.

wi repair on google/nest camera,not working on apple phone. 30 day guar. would not come back after…read morephone conversation to do repair at my home Camera was working fine ,less than 1 year old, ust needed reset of wifi, because i got new apple phone

Penuel made the whole experience effortless! He is very professional and works quickly. He knows…read morehis stuff! Ohana came the same day within 3hrs, made great suggestions on security upgrades. Thanks Ohana! From everyone at Brock Group

Michael was awesome! I had a busy day and while going in and out of my house, some how my sliding…read moreglass door locked (still dont know how as theres safeguards built into the lock to prevent that) called Ohana and the gentleman i spoke to was great and said he would send some one right away. In less than 30 min Michael showed up. Super friendly and we chatted as he went to work on my front door lock. Its an old one so it was fussy.. but he got open with some patience. Highly recommend

I am an extremely tech averse 62-year-old Realtor. So I have had the same laptop for ever. I can't…read moreeven remember when I bought it. But I hung onto it like grim death because I was afraid to learn a new system. It took all I had to figure this one out. But finally, the day came and I had no choice. I was so fortunate to find Mansur and Tech Pro! In less than 24 hours, he was able to provide me a new computer that I could figure out and transfer all my data to it. On top of that, he patiently helped me get the new unit up and running. (Finding passwords etc, my personal nightmare) Needless to say, he will be my New tech genius moving forward. I I am so very grateful!

Great service and price every time! Very efficient and professional. 100%. Recommended!read more

I was to have an install completed between 8 and 12. Called, and was put on hold for over 54…read moreminutes, transferred 5 times. Keep in mind this was just to get my deposit back that was charged to my account. One hour and 40 minutes after the install was to be completed, I was able to get a refund on my deposit, There is a reason they have only one star on Yelp. I will keep my ADT and be very quiet, the grass is not greener on the other side. Run from Vivint!!

No stars would be better be careful when they knock on your door, promise everything trick you into…read morea 5 year contract and don't deliver. Currently getting ready for court

by far best internet company in San Antonio little to no outages and the fastest speeds in the…read morewest...

I've been purchasing from Alarm Grid for years, and recently decided to replace my Honeywell L5200…read moreLYNX Touch panel that was no longer functioning properly. I put it off for months, but when I finally started researching replacement options, Alarm Grid's videos and information were everywhere--YouTube, forums, and Google searches. After learning that my old panel was discontinued, Alarm Grid's resources clearly explained how to upgrade to the Honeywell/Resideo PROA7PLUS ProSeries 7-inch touchscreen panel, along with adding the PROTAKEOVER module to maintain compatibility with my existing Honeywell 5800 Series wireless sensors. I ordered both the panel and module and received them in just five days with free shipping. Installation was straightforward thanks to Alarm Grid's step-by-step YouTube videos. I did initially have trouble configuring my window and door sensors, but after realizing they needed to be set to "Service 2" in the programming, all my 5816 sensors worked perfectly. I also decided to add monitoring with app-based arm/disarm for just $10 per month. Nicholas Fuller activated my system remotely and made the entire process seamless. Huge thanks to Alarm Grid and the entire team for their expertise, professionalism, and top-notch customer service. I couldn't be more satisfied with the experience!

We hired Central Station Signals Inc. to protect our businesses. I never expected to need our own…read moresurveillance cameras to protect me from someone they sent into my workplace. While one of their technicians was working inside our business, I discovered surveillance footage that appears to show him deliberately using his personal phone to photograph my backside without my knowledge or consent. The footage also shows him repeatedly positioning himself behind and around me while working. What made the experience worse was how I felt the situation was handled afterward. Another company employee who was shown the surveillance footage denied that the technician had taken pictures and maintained there were no photos of me on the phone. When the situation was brought to the owner, I did not receive an apology until I specifically asked for one. His response included, "Well, I wasn't there." This was also not my first uncomfortable experience with someone from this company. Another employee had previously made a sexual remark to me about having sex with me in a bathroom. A security company is entrusted with extraordinary access to businesses, employees, layouts and security systems. That requires an enormous amount of trust. My experience left me feeling violated, humiliated, and extremely disappointed in how my concerns were handled. I have retained the surveillance footage. I am sharing my firsthand experience so other women and business owners can make their own informed decisions.

From the owner: Sales Service Monitoring- Computerized 24 Hour Local Alarm Monitoring- Free Estimatesread more

When Hudson schedule his appointment with us he also had 2 others scheduled in our area. We are 2…read morehours from his location and he came anyway when the other appointments cancelled. Professional start to finish. Installation crew worked efficiently and cleanly. I would recommend HNL

Hudson was very knowledgeable and attentive to our needs. He communicated well and was always on…read moretime. Helped resolve our issues quickly and price for services was reasonable. Definitely recommend!

This company/owner is unprofessional. I scheduled a date and time to meet on our property and they…read morenever showed and never called to advise they weren't coming. Then rescheduled with them for the following business day for them not to show up again. Ridiculous.

i hired Neville to replace a camera power supply for one of my clients who is located in downtown…read moreMiami. He "no showed" on our Wednesday morning appoint and did answer his phone or return my calls. I tried him again on Thursday and he finally answered and apologized and said he was working on a big job and that he completely forgot. He told me he would be out on Friday morning and again, he "no showed" and he isn't answering his phone again. Bad business practices gong on here! Never again!!!