Great communication and she was able to come out within a week of my initial contact. Did a great…read morejob with our first deep clean and we are planning to continue to use her going forward.

Our tenants left our rental house in a huge mess. Jackie did a great job with deep cleaning/move…read moreout cleaning. She was prompt & punctual. The kitchen cabinets, refridgerator, all doors and base boards were sparkling like new.

We hired them for a move-out cleaning, and they exceeded our expectations. The house looked…read morespotless from top to bottom, including areas that are easy to overlook during a move. Floors, baseboards, bathrooms, kitchen, and appliances were all cleaned thoroughly, and the entire home felt fresh and move-in ready. They even accommodated our dog being inside so she wasn't in the Texas heat. She was professional, punctual, hardworking, and paid great attention to detail. Moving is stressful, and having cleaners we could trust made the process so much easier. We truly appreciated the care they put into their work and would gladly recommend them to anyone needing a deep clean, move-out clean, or regular cleaning service. Thank you for helping us leave our home looking its best!

Madeline was GREAT! Right on time and straight to it. We had had construction and everything was…read moresuper dusty and the floors were a wreck. She listened to my specific needs and my house looks so good I don't want to touch it! She even got the air fryer spotless - I have no idea how! She made bows of the kitchen & bathroom hand towels that are super cute and made us laugh. I'll definitely hire her again.

I highly recommend BritLin Cleaning! McKenna is very well trained and does a great job!read more

Our home is in Round Rock TX. It has been several decades since we had cleaning service and at that…read moretime we both worked outside the home and we had weekly service. This is our 1st Britlin maintenance service. Deborah D. works very quickly and is considerate. My husband is on 24hr oxygen and she had to clean around us because we were home during her entire visit. She cleaned high and low: removing ceiling cobwebs and dust from floor trim. Cost of service is fair. I'm looking forward to the next cleaning visit.

Cecillia is awesome and a total pro! She did a deep clean for us to help get our house ready for…read moresale, and the results were fantastic. She and her crew handled our 4BR/3.5BA (plus loft and office) quickly and thoroughly. She's punctual, easy to communicate with, and very hardworking. If you need a reliable, top-tier cleaning service, Cecillia is the one to call. 10/10!

Tasked with preparing a prior rental house for sale. A large five bedroom home. One of the…read morechallenges was the amount of grime, dust, and dirt that had accumulated throughout the house, on the floors, window sills, shelves, countertops, and window blinds. I hired Sparkling Clean to clean the house. Cecilia and a coworker came to the house and went to work. After 11 hours they notified me they were finished. I was amazed at the quality of their work. The ladies had cleaned the floors, shelves, cabinets, shelves, windows, countertops, and appliances. They had even removed the dust and dirt on the stairway railing and all at a very reasonable cost. I will not hesitate to use Sparkling Cleaning in any future projects!

Sabrina was easy to work with and with my schedule…read more Elizabeth not only showed up on time but she did a great job, will definitely use them again and will give them referrals! Their pricing is also great!

The 2 women that came over were very kind and seemingly efficient; they worked and cleaned my…read morekitchen and bathroom while I too was working from home. They left while I was still working, so I didn't go through it with it through a fine toothed comb, only a cursory glance, and I sorely regret it. The kitchen was swept and mopped, yet the floors were still grainy and not smooth to walk on. The inside of the cabinets looked like the grime had been pushed around, but ultimately not cleaned out. Some of the counter was wiped, but there were still sticky areas that were not tended to. The light switch was not wiped. the dishes were not cleaned or even dried. I know some services don't do dishes, which is fine, but this is something I specifically asked for, and something I paid an extra $50 for. The bathroom floor around the base of the toilet was not cleaned, swept, or mopped. Faucets were not cleaned. The toilet was cleaned. The tub was definitely wiped and rinsed, not washed and cleaned. The mirror was still spotty and there were clearly areas of the mirror that were not touched. Counter was cleaned. Overall, It was a waste of money. There also seems to be no professionalism to speak of, because when I voiced these concerns to them, I was ignored. In my mind, best case scenario, they could have come back to address the issues I disclosed and cleaned to satisfactory standards. Minimally, I would like to have been acknowledged or told that they will keep my concerns in mind in the future, that they will work on criticism provided, that they're sorry to lose my business or anything else. I'd even appreciate them saying they believed they did the best they could! But to ignore me altogether is rude and unprofessional. Our rapport was friendly and kind and even asked multiple times if I could buy them lunch bc I believe in being kind to those who provide a service for you! There was no disrespect or anything whatsoever from them or from myself! So I truly do not know what I possibly could have done to deserve to have such lackadaisical effort on their part when it came to cleaning my home. I don't know if they were having an off day, or what, but this was not a good experience at all and I would absolutely never recommend them to anyone. A waste of nearly $250.

Jackie and her team have seriously whipped my house into shape! They are incredibly thorough with…read moreregular cleanings, and Jackie even maintains a regular schedule of extra details like cleaning blinds, woodwork, ceiling fans and light fixtures, etc. Since they are so good at what they do, Dirt Detectives availability is pretty tight. If you are lucky enough to get on their schedule, they will always be right on time and reliable. I am so happy I hired them to keep our house clean.

I've worked with Jackie for 6 months now, and each cleaning has been 10/10. I find myself to be a…read moredetail oriented cleaner, and Jackie takes it a step further. I've had friends & family comment on how clean the home feels, all thanks to Jackie's incredible service.

We used One Step Cleaning for a bit until they abruptly told us they could no longer clean for us…read morebecause we had cats. I think overall, the cleanings were mostly good, but it felt like there was always something and at some level I didn't really trust the owner Emma. The first time my apartment was cleaned, a lady showed up with what appeared to be two children who should have been in school. I didn't think much of it at first, but it later became apparent to me that the lady cleaning always brought at least one child with her. None of the children spoke English and the situation made me a little uncomfortable. At some point it came up in conversation and Emma insisted to me that this child was actually an employee and was there to clean my unit. She said she has a hard time finding a job because most employers do not believe she is 18, but that she was. Since she looked and acted like a child, this just strained credulity . . . When I first booked, I asked if she could just skip a large guest bathroom/bedroom and bill us for a two bedroom apartment instead of a three bedroom. I was told this was impossible because of her system and she had no choice but to charge me the higher rate. At some point it came up again that I was paying to have rooms cleaned that I didn't want cleaned and she told me if I paid her via Venmo rather than credit card she would continue cleaning all of the rooms, but at a lower price. I said this was fine, but then they stopped cleaning the extra rooms and told me this was what we agreed to. Fine, but it definitely wasn't what we agreed to. Finally, Emma told me rather abruptly that she could no longer clean my apartment. There was a story that involved someone hurting their back, someone else going to Mexico, and Emma being allergic to cats. It didn't really feel that believable and I can think of other reasons why she would do this, but in the end it felt like an 'ok' resolution since at some level I didn't trust her anymore because of all the stories she told me.

Best cleaners EVER! Emma and her team are professional, punctual, polite and take pride in their…read morework. I trust them with my home, my "treasures" and my pet. They use "clean" and organic supplies which they provide. They have cleaned my home for over 3 years now, and I have never had anything but a positive experience every time they come. Emma is smart and kind and will commit to finding the exact service that works best for you and your home. I highly recommend One Step Clean!

Jackie did an amazing job cleaning my place. She placed special attention to places I did not think…read moreto consider, like my walking pad. My base boards and hard to reach place she managed to conquer. She also had a good eye for organization, whereas quite a few items have better spots and are visually more appealing in there new locations. My dog also loved her, so I knew she was great. I recommend Austin Cleaning Crew, as I have tried a couple other cleaners and this is the best of them

Paid for "Deep Clean", mark missed completely Short Review:…read more$200 more expensive than MerryMaids ($478 vs $272) cleaning with less spaces cleaned than the lower priced service, equivalent cleanliness results. MerryMaids crew stayed two hours longer, did more work. Two stars for the overall experience - Pretty good cleaners by raw talent, extremely overpriced compared to the competition, middle of the market when it comes to cleanliness. Below market customer service for arguing with me about cleaning dirt off the corners of the base boards, then didn't return my sponge. Used soap on all my cast iron without asking, now I have to re-season everything. Long Review: I just paid $478 for a "deep clean" that was in all fairness a pretty good cleaning if it were a routine cleaning. Comparable to the "sparkle" cleaning I paid for from Merry Maids eight months ago for $272, but not as thorough. The only exception being that Merry Maids cleaned my sliding glass doors and the balconies, which was included in the original quote. I paid extra both times for the stove cleaning, the refrigerator etc. I also talked to a guy at their office (I think) on the phone and told him how much more I was paying compared to the last cleaning and that my expectation was that the money spent should be reflected in the level of cleanliness. He assured me that the two ladies were "the best". When they said they were done, I asked about the balconies, and they said they don't do that. There wasn't an option for that on the website either, like there was on the Merry Maids website. I also had to argue with the lady when they were trying to leave after less than 3.5 hours of work (1,600sq ft) to have her wipe down the corners of the wall by the base boards. She said it needed to be painted. When I removed the dirt by dabbing my kitchen sponge on it (they didn't bring any, just rags), she relented and wiped off the dirt. I later found that she apparently didn't return my sponge. I also had to instruct them on cleaning behind my AV system and stand, which I would assume that would be included in a "deep clean". I also found that my cast iron pans were cleaned with soap and were put in my oven wet. That's a big no no for cast because it immediately starts to oxidize. One of the pans is already showing rust so I'll have to strip it, sand it, and start over. If I'm paying for a "deep cleaning," what exactly is being cleaned that isn't part of the regular cleaning? And why would I have to monitor them and guide them on how to clean a house? I figured using a little elbow grease to remove easily removable dirt would be part of the additional fee I paid. I have attached an example of the deep clean on my floor, it took 8 seconds with a different sponge to make it look clean. I'm completely blown away by all these five star reviews. Even if these ladies are being paid $25 an hour, that's more than $300 to the business. That's more than a 60% margin against labor. If you want to pay twice as much as you need to, by all means use these people. I'll be going back to MerryMaids. I was later contacted and they pointed out that I had booked two rooms and the cleaning crew reported five. I responded that I correctly described my house when booking as having two bedrooms and 2.5 baths (clearly labeled dropdown menus), along with the square footage that includes the garage and balconies that were never touched. There is nowhere to list total number of rooms.