Let's face it, nobody loves having to take the time to have their oil changed or car inspected but…read morethis place makes it quick and easy. I pulled in during a weekday and was the first one there. I mentioned having a minor issue in additional to needing the oiled changed and car inspected, and for a very small service charge, they were able to get my car up to take a look, find the problem and fix it. This saved me a trip to the dealership and possibly more money. I'll keep coming back here any time I need car maintenance!

I have been here quite a few times for my oil change and have been happy with it each time. They…read moreare fast, and as a single woman, I don't feel like they try to take advantage of my non existent car knowledge. Lol. They also have $20 off coupons often on their website. I only had one somewhat negative encounter with a woman who works here that gave me attitude and was not very friendly. Other than that, I've always had a pleasant experience!

Always ready to help me at a reasonable price. Gerard never tries to upsell me and in fact makes…read moresure that I don't spend too much money, which I really appreciate. He's very honest and professional

Pretty sure I've reviewed this business before but I went back and the service was better than the…read moreawesome experience I had last time. In and out, no BS, and they did exactly what I needed. They promise a quick and efficient Emissions Test and that's exactly what I got. And the price is amazingly cheap. Definitely will be back. Again.

I've been bringing my vehicles to this specific location for two years now. I even trusted them…read morewith my newest vehicle last year when I bought my 2019 Pathfinder. What I appreciate so much about the folks here is that they function like a well-oiled machine (no pun intended). They are always incredibly friendly and personable while also being knowledgeable and professional and efficient in what they are doing. I love the fact that there is a camera under the vehicle that allows customers to see what the technician is doing in the pit. I really appreciate transparency in business; especially in a business as important as automobile maintenance. In the two years I've been loyally bringing my vehicles here, there haven been maybe two instances I've had to wait longer than 10 minutes. Honestly, I'm ok waiting on this crew because they always do such a fantastic job (and I'm ok with having a few minutes of quiet time, haha!). In those instances, however, they were honest and upfront in explaining that they were backed up and even offered me alternative options when I asked if there were other VOIC locations nearby. They certainly were not turning me away by any means, they were simply trying to acknowledge that my time is valuable which is a quality I appreciate. Even working with a skeleton crew that day and being behind, they were incredibly professional and friendly -- which is not something you'd expect to find when people are obviously overwhelmed -- which says a lot about not only their training, but the quality of each individual's character and integrity. I love the VIOC app, which always has great coupons on it which makes this experience with them both QUALITY and AFFORDABLE. That is HUGE in my book. The app also gives wait times for various locations nearby, which is helpful when you realize you need an oil change soon. A huge "thank you" to these folks at the Lewis Center VOIC! You've always done such a great job for my family and me, and I will continue to trust you with my vehicles.

Went to get emissions test and was in line and after while was told to come back because the guy…read morethat does the test had to go to lunch. Terrible customer service.

Found a $20 Groupon deal for area Jiffy Lubes and this was the closest one to the island. I drove…read moreup to the Mainland to pleasantly see that the place was pretty empty. There was only one car ahead of mine and they seemed to be moving pretty quickly. I went and sat in the waiting room and read my book for awhile before she came in to tell me what other services would benefit my car. I opted for an air filter change as well since it looked really dirty. What I really liked is there was no pressure to get any add-ons. She made recommendations and was not pushy or arrogant about it like other places I have been. I only got the services that were needed and they were really quick. The waiting room smelled like really bad body odor and there was terrible country music playing. I cant complain about the latter too much because I realize I am in Texas. There was a large selection of different kinds of magazines and that was a plus. I highly recommend going Monday-Thursday because they get really busy on Friday's and the weekends. I was in and out within a half hour and the service was friendly. They even vacuumed my sandy car mats.

Did not fill my wiper fluid. Paid for full service even asked if they would top off all fluids. So…read moreI had to stop at a store to buy wiper fluid.

This guys did an excellent job, they gave me a diagnosis and repaired all of these things and…read morealways kept me updated: -Brand new pressure regulator -Brand new alternator -Brand new valve cover gasket -brand new brake booster They showed me proof of all of the work done, and I was amazed of the type of communication we had back and forth. All I can say, is that, I want to keep coming back and bring all my friends and family, this a trustworthy local business. Plus I got my car detailed as well Great customer service :) !!!

Not only did they NOT fix the truck, which was overheating, but they managed to actually make it…read moreworse. They had the truck for 13 days and drained all the coolant out of the vehicle, broke the temperature gauge, and broke the air conditioning. We tried them because we had broken down in the Kemah area and saw their company. We were able to (barely) get it back on the island where we found someone who actually knew what they were doing. These guys may can change your oil with minimal damage to your vehicle, but I wouldn't chance even that.

These guys are great. We were heading to Galveston from…read moreOklahoma on vacation when the radiator blew on our Nissan NV. The guys at Galveston Automotive had a great opportunity to take advantage of my situation and charge me out the butt. Instead, they got me in quick, got the radiator replaced, and charged me a very fair price. Now I'm back on the road and the vaca is a success! If that's not enough, my daughter (who followed us down) also had a minor but immediate issue with her Pathfinder. They got her fixed up the same day! To sum it up, great place.

My car needed a repair so I went too this place and they did amazing job the price was right didn't…read morehave no more problem with my car

Had a positive experience when I came to get an oil change on a Friday morning. Had initially gone…read moreto Walmart but the wait was about one hour. Came here and within minutes my car was getting serviced. I waited in the office and helped myself to coffee which was a plus for me since I hadn't had my morning cup. Office was clean and well maintained and they even had an option to sit outdoors under a patio umbrella. Service took about 15/20 minutes. Upon check out, I used my 5$ coupon that you get when checking-in. Overall, I had a good experience and will be coming again when needed.

Quick and pleasant service. The workers are always very helpful. One time my son's car stalled…read morethere and they let him park in there until the next day with no problem.

I've been using them for a while and never had an issue. I took my car in Saturday for an oil…read morechange and found that the technician from the previous oil change had over torqued the drain plug and they rounded off the head trying to remove it. The young man I was dealing with explained what had happened and assured me that they would make it good. True to his word, they replaced my oil pan at no charge. It's been a week and still no leaks from the new oil pan so I'm changing my review to five stars. They stood behind their work.

I've been bringing my cars here for years. Always excellent service, excellent prices always good…read morecoupons and fast.

Got me right in for a leaky radiator, replaced it and had it ready by closing at 6PM. Fast…read moreservice, reasonable price according to RepairPal and have put 2 weeks and 1500 miles on the repair , no problems. Tony, the mgr I presumed, told me any problems in 12k miles or 12 months, bring it back. The only reason I gave this incident 4 stars was the greasy handprints on the freshly waxed fenders when I picked it up, a minor issue to be sure, but a hit anyway. These guys also do my inspection every year, usually no wait.

Very shoddy service. I used to take the car to the Santa Fe location and was satisfied and thought…read morethe Texas City location would be the same. Nope. They took their time, I know they are busy but they had it forever. They fixed it but destroyed something else causing a short which melted my wiring harness, so I took it back and again they acted like they didnt want to work on it. I am assuming it is an older car and they dont think it isnt worth fixing or maybe I dont have the money to afford the repairs, which I do. It is our only car and we were walking and riding bikes to get to work, depending on friends and relatives to get to places that are not within walking distance. I took it back after the meltdown with the wiring harness in my steering column. They were evasive and said they couldnt find the problem. I got frustrated due to my previous experience with them, so I paid them for replacing my battery cables, which I agreed for them to do, then took it to Mr. Mechanic, who are way more professional. They told me, because they are busy as well, that it would be a day and a half to get to it, which is reasonable. They found the problem and replaced the issue which caused the previous mentioned meltdown. They called and quoted me a price and and it would be done in less than a day. Awesome. They have my business now. I will never take any vehicle to this location again! They say they are busy but any time i go there, they are eating and not really working on any car, maybe one or two but the rest of them usually are jacking around doing nothing. They take their time and dont care about the customer. They say they are busy, i understand that if you sit around all day and do nothing, I can see that you can get behind. They are unprofessional and rude. Now to be fair, the Santa Fe location is a different story. I like them and they are professional. But if you dont want your car fixed with parts from a junkyard (They put a computer from a different model and make car than mine, it is compatable, but wow, why not order one for my car??? It can be reprogrammed for my car but still wow.) They only do very little to fix something the cheapest way possible charging 100 dollars for labor like fixing a four dollar thermostat for 190 dollars, or if you want to keep bringing it back to them, assuring them more business, by all means take it to them, they are making money off of you by making you think its fixed knowing full well you will be back. Classic bad mechanic tactics. Im wondering if any of them are certified. No thanks Cortez in Texas City, I am very happy with the other place I took my car to. Ill never use your services again even if im desperate.

I have twin 2001 Optimax 200's that had several mystery alarms going off…read more They were running rough also. Its hard to find someone willing to work on older two cycle engines to begin with. I had been to a couple of other local shops that I was not impressed with. I was satisfied that they hung with it until both motors run great. Overall, a good experience after wasting my time with others.

Excellent service as always, quick and efficient that boy Matt knows what he's doing too! Owner is…read morea great guy, very communicative talked me through the whole process of what they were going to do. Couldn't be happier finally got my boat back on the water where she belongs! Thanks guys!