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Action Boat Center

3.1 (11 reviews)
Closed • 9:00 am - 5:00 pm

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5 years ago

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Banks Sails Gulf Coast - Front of store

Banks Sails Gulf Coast

(8 reviews)

REALLY DESERVE A ZERO. Brought a dodger for a Beneteau 48 in to get clear panels replaced. They…read moreclaimed the canvas was too worn and recommended they build a new one. I told them the boat was in Mississippi and they said no problem, they could use the old dodger as a template. Four or five months later I get the dodger and try to install it. It was way too small in all respects. I returned it and over six months later after repeated promises to make necessary repairs nothing. I asked for a refund and they just keep promising to fix it. Will have to go to small claims court now to get my money back. DO NOT DO BUSINESS WITH THEM.

They were extremely helpful when we brought in a shredded spinnaker taking the time to lay it out…read morein the loft and giving us a practical prognosis that is was not worth fixing. They then were nice enough to cut the gear off of the sail for us, that way we could re-use it. Where Banks gets the biggest star deductions is for the work they did on a sail cover for our catamaran. Even their own guys who put the cover on the boat acknowledged that: * They normally measure for new sail covers, rather than re-making a nearly identical bag that ultimately didn't fit very well. * They normally put two zippers on the front of the cover, that way there is not flapping cloth while the sail is up. They only put one zipper on our cover. * The straps they put on were basically useless, due to the length. Lastly, the sails the cleaned could have been cleaner and they did not ask what color we wanted for the sun cover they re-did on our jib. We would have had it match our sail cover if they would have asked. Due to Banks' lack of foresight and in some instances to even lacking common sense on behalf of the customer, I am giving Banks Sails 3-stars.

Action Boat Center - boatdealers - Updated May 2026

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