There is a lot of competition for your business when it comes to lawncare equipment. Big box stores…read morecarry everything you need at competative pricing, but no servicing... Other Lawn & Garden stores offer competative pricing as well, but poor to mediocre customer service. The main thing to me is customer service. At the end of the day, it's the only thing businesses have to offer to set them apart from everone else. It's what doing business is all about. And Joe's has been terrific I bought my lawn tractor from Joe's, and I have it serviced every year. They're fair and knowledgable, responsible and prompt. And, its a locally owned company. I highly recommend doing business there.

I took my riding mower to a place in Goshen and paid close to $300. When I tried to mow right…read moreafter picking it up it would not run. I took it back and they tried to say it was my fault it didn't run. Took it to a place in Elkhart and they said it wasn't worth servicing and tried to sell me a new one. When I told them i didn't want a new mower they said they would repair it. After another $300 dollars it only ran marginally better. After a recommendation from a friend I took it to Joe's. Joe got it running great and 100 times better the others and for only $118,00. I will drive the extra miles for the great work and customer service of Joe's Engine. He is a honest man. Not many places like this anymore.

While I think Derek is a good man and mechanic I think he spreads himself too thin and has a very…read morehard time keeping up with his appointments.

I called talk to him. They told me they would be out to fix my riding lawnmower. I told him I got…read moreenough money to get it fixed. They said they'd be there the next day they never showed up. Don't trust these guys.

Solid overall but PRICEY. That's not a news flash but I still use them to buy small parts from time…read moreto time. Very professional but when I was in there today I saw an ExMark for 20K....I mean.....jeez.

Very helpful and informative when buying my new Cub Caset ZT1 50, Craig did a great job and the…read moreproduct sold itself. A pleasure to work with.

I switched from the Kalamazoo location to this location a couple of years ago and was AMAZED at how…read morethe staff at this location goes the extra mile for their customers! Not just my annual service and pickup, but this year I hit a stick and the mower stopped working. I have a large area to mow and the grass grows tall and fast, so when I called in a panic because I was worried I'd get a ticket for tall grass, they came right away! Not only that, but they picked my tractor up at 8AM and brought it back at NOON the same day! They also troubleshot a problem I was having with the clevis on my cart bending and attached a new part in a different configuration so it would hopefully prevent any further issues. Jim and Don are the nicest guys and I always have pleasant conversations with them. It seems to honestly make them happy to give such great service and I am not exaggerating when I say they go above and beyond to make sure they can do all they can for you. Jim even said he'd have mown the lawn if he'd had the time today! I cannot recommend them enough and am so thankful the Kalamazoo location was too full to take me a couple of years ago, because paying a little extra for the pickup/dropoff to Plainwell isn't that much more and totally worth it! I am hoping to purchase a home generator at some point and this will be the business I call first!

Best John Deere dealer . I have been customer of Steensma for fifty years . Honest family always…read morebeen great .

Justin was a nice friendly man. He said I'll have your snowblower up & running In 15 minutes!…read moreAlso ..Let me know to contact him if need be when he was leaving...He gave me a courtesy call letting me know that he was on his way. His price was fair... I wouldn't hesitate to call him for any small engine repair work I might need in the future. Truly a good experience for a change!

Justin was amazing! Diagnosed and fixed my tractor problem in minutes at a great price. Friendly…read moreand professional.

Great guy and service, I would use him again! He picked my snowblower up had it twp days and got it…read moreback to me!

From the owner: Over 40 years experience in outdoor equipment, mechanical and electrical repairs. Veteran owned.read more

We brought our snowblower here after we called the place that we bought and were told they were an…read moreauthorized warranty service center. I started out by giving them a call and explained our situation with our snow blower. The lady who answered the phone was both friendly and helpful. She let us know that they would be able to have our snowblower back in a day or two. About an hour later we took it in and were greeted just as pleasantly in person as we had on the phone. She answered our questions and got us taken care of and let us know they would give us a call when it was done. Here is the best part! Just a few hours after we dropped it off they called us to let us know it was fixed and ready to go. While they were at it they adjusted a couple things that would allow the blower to operate better... and not just because they could charge us for the additional work. The amount they charged us for the work they did was more than reasonable. It was much quicker than expected and very thorough. This place may not look like much from the outside, but we would definitely recommend this place and take other stuff here for work if we need it. They were super friendly, accommodating, and know what they are doing!

Great people, excellent service. They've been in business 37 years. It's nice to deal with friendly…read morepeople who provide quality service at a reasonable price. Thanks Kevin and Deb!