Very responsive, fast service and great prices for the services. We will be using them in the…read morefuture.

Hired this company from PA for a 4-plex purchase in FL to pump/inspect the 4 septic tanks prior to…read moreour closing on the property. This company, together with the home inspector (also on site that same day) MISSED AN ENTIRE TANK - told us there were only 3 and that the front building shares one larger tank due to the well being on the other side of the property. Seemed plausible, so we move along. They provided zero report of any kind for this "inspection". No photos. Nothing but a phone call saying you have 3 and they look fine, we're done and gone. We're now working to get the property fixed up and despite paying $1,248 for these inspections, we STILL don't know exactly where the access lids are located since Payless buried them again with no photos. We didn't get fully moved down for a few more months, so the grass was grown back over and we couldn't tell where had been dug. We have since purchased our own very expensive sewer scope and locator only to find we do in fact have a 4th tank that Payless completely ignored. When we hired another company to come pump that 4th tank after finding it ourselves - they showed up with the permitting plans for our property and knew not only that there were 4 on the property, but exactly where the 4th tank was before we even showed them. Why did Payless not check these records? We are still learning and didn't know to look for those records at the time, but I would expect a professional in this business to know about them. We also now know that all 4 tanks are original and the same size, so that was a lie telling us that the front building shared one larger tank. How does a professional septic company not own a locator?

Called because I couldn't flush my toilet. Told tech that water was bcked up to cean out. He pumped…read moreseptic and did not check clen out. Recommended "fix toilet flps, probably leaky toilet, if not, bad drainfield. And to buy a new toilet." I did buy a new toilet and the problem turned out to be a bad sewer line.

Great service I will call always if I have trouble, I also recommend to others. Very informativeread more

I would not recommend this service. Pumped out my tank and not two months later had the same…read moreproblem and called another service. Found out they did not pump out both sides.

We recently had a septic tank backing up into our shower. I called at 9:30 pm and Amy managed to…read moreget me a technician first thing in the morning. Carl came out, got right to work, identified the issue, pumped the septic tank, checked for any clogs, and got us back to flushing and showering that morning! So grateful for their service and quick response. They used a tarp and kept things tidy. I would definitely use them again and would recommend without hesitation!

They came out on Saturday morning and pumped out our 18-year-old system and cleaned our filter and…read morewe were back in business in a few hours! Thanks, Brooks Septic!