Where do I begin? Right from the start after addressing my plumbing, furnace, and cooling concerns…read moreRich P has addressed then all. Now this was a fourth purchase of a furnace and air conditioner unit but the first time we ever used Cities 1, totally professional. They started in the install the very next morning and were done by 3pm. We had bought furnaces from other companies but they never lasted ten years and you might pay a little more today with inflation but Cities 1, did a superb job. I love the warranty they've on their products as well, superb business, Cities 1.

Hi there, giving them 2 stars as the tech that came out very nice and polite and the company did…read morerespond pretty quickly to my dispute. Was hearing some strange sounds from my boiler so asked neighbors who to contact that was affordable/trustworthy. Was referred to Forrest heating. Called number for them and was surprised that they had answered as Cities1. They explained the had purchased Forrest Heating and he was now working for them. Set an appointment to have it looked at the next week. Rep came out and was nice and respectful and had me crank up my heat to see what happened in less than ten min he let me know the unit was heating too high so the High Limit Temp sensor/modual was bad and would run out to the truck to call hiss boss and check and see how much it would cost to fix. After talking to his boss he came back in and let me know it would be about $700 to fix. I asked for a breakdown of the cost and he said he would have his boss call back to give me a breakdown. He also warned me that his boss would likely try to sell me a new boiler given mine was a bit old. Given the cost I said I would have to get another opinion before making a decision. Called another group and explained the condition, part needed and the cost which was met with a laugh. I will admit we didn't discuss the specific product number but I informed him it was a Bryant unit from the 1970's and gave home the model and he stated the part itself should be no more than $100-150 and takes 10 min to install. He then asked if I had turned the temp up on the sensor and turned it back down as it can be common for them to stick? I tried it per his instructions and now everything is working fine again, no $700 fix. Fast forward a month later a bill shows up in the mail (which I fully expected) for $205 for the 15 min visit (which I did not expect) Emailed the company given the cost and being less than satisfied with the $700 quote for a sticky switch and the trying to sell me a new boiler for a minor issue and to their credit the owner got back to me right away. Politely tried explaining to me that $205 is the minimum charge for a house call and that their rates are competitive and even for small jobs they have to bill for more time to make it worth their while. We ended our conversation at that. In conclusion, I'm giving them 2 stars as they came out on time and were responsive to my dispute, but I would not recommend them based on their trip costs, parts cost, calculation of time billed for and in my opinion an emphasis on getting you to do the most expensive things not trying and explaining other alternatives.

Quick response. Put the sump pump in so that it was much better looking than before. Very happy…read morewith them!

They did my heating and plumbing when I built the house in'98. They did a perfect job then and have…read morecontinued to help whenever I needed any service. Recently, I had a problem with the heat pump controller panel. The part was not available from the manufacture any longer and I was facing a substantial cost to rework the system. Jerry took the time to track down the part from another company. These folks are GREAT! Jim H.

Bob Boldt HVAC is always reliable and professional. Their team does excellent work every time;…read moreefficient, thorough, and friendly. They show up on time, communicate clearly, and make scheduling simple.

I've had two different services with Bob Boldt HVAC and have had great service both times! Thank…read moreyou.

Dishonest and unprofessional. Overcharged for a poorly completed job and damaged our property, as…read morewell. No refund given and extremely unprofessional behavior from Jack and team. I wouldn't recommend Suburban Plumbing to anyone.

I had a new vanity installed along with new shut off valves. Also a new toilet and in the kitchen…read moreall new faucets, including a dishwasher hook up. Just sorry I didn't need a new water softener. Ok, maybe I am not sorry about that. Service is prompt and prices are good. This guy knows his stuff.

These guys are hacks. Lowest quality work I have ever seen. i have a punch list on a new build that…read moreis a page long of all of the shortcomings from them. Never trust these guys,

Absolutely great. Got back to our initial inquiry quickly, were able to schedule soon and the work…read morewas super professional and done quickly. Couldn't ask for a better experience!

I can't recommend Sparrow Plumbing and Valentino highly enough. They've been a lifesaver and saved…read moreme hundreds of dollars. The first job Valentino handled for me was repairing a leaking shower temperature regulator after another plumbing company had already made three separate visits and still failed to fix the issue. Valentino quickly diagnosed the problem, repaired it correctly on the first visit, and went the extra mile to ensure everything was adjusted and working perfectly before he left. Since then, Sparrow Plumbing has been my first call for any plumbing need. They've handled everything from installing plumbing for a new washer and dryer to repairing my home's main water line. Recently, I discovered my home had excessively high water pressure. Sparrow Plumbing came out quickly, installed a new pressure-reducing valve (PRV), adjusted the pressure to a safe 70 PSI, and even replaced my main water shutoff ball valve at no additional charge. It's that kind of service that keeps me coming back. Every experience has been the same: honest advice, fair pricing, prompt service, and exceptional workmanship. It's rare to find a contractor who consistently delivers this level of quality and professionalism. The only thing I wish is that Sparrow Plumbing offered more home services, because I would gladly hire them for those too. Their plumbing work is absolutely top-notch, and I recommend them without hesitation.

We contacted Val to replace a number of dripping faucets and toilet. Fantastic job! Professional…read moreall the way. Great attitude. Everything cleaned up when he's finished. Offers options that are affordable and quality. Even fixed a faucet with smashed threads free of charge. Val is our go-to plumber from here on in! Don't fall for the expensive "big guys" when there is an independent, local plumber doing the job at fair prices with exceptional service.

As a major heat wave came in, my mom's air conditioner failed. Despite 2 techs not being able to…read morefigure out what was going on, Colton took on the job and told my mom he wouldn't stop until he could figure out what was going on! As the temps climbed into close to 100 degrees, Colton kept working HARD! My mom is almost 80 and not having air is a nonnegotiable! Colton was able to finally fix the problem! He truly saved the day after trying so many ways to trouble shoot! I cannot thank you enough for helping my mom on one of the hottest days of the year!! I will recommend you to anyone who needs your services!!

Easy to deal with, solid pricing and great on time service. We've purchased our furnace and had our…read moreair conditioner serviced with Lofgren. All good experiences.

Complete clown show. Starting with the woman who answers the phones - who is not allowed to…read moreschedule an appointment, doesn't know who is on the schedule for the day. Claims she has no way to find out what the schedule for the plumbers is that day. Matt - the owner (?) is out of town and even though he promised to get back to me 5 days ago - won't be back for another 4 days. I thought I'd give their small business some work, but clearly, they have no intention providing service or being a successful business. I suspect there are plenty of free scheduling apps they could use to improve the customer experience. Can you imagine if you called any other service company and they can't tell you anything about when they have an opening? Where their plumbers are? Build a queue. Seems too simple. I agree with the other negative reviews - I'm clearly a burden to them - especially the woman who answers the phone and in annoyed by the interruption in her "busy" day.

They do good work but are not reliable. If you have any problem/challenge or concern...it's just…read morethat...yours. They are not a customer-first business. I've had them do several projects, each time it felt like I was a burden to them. They are skilled mechanically, not skilled at customer relations.