1. A-1 Shower Door & Mirror

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Graton, CA

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A-1 Shower Door & Mirror

4.0 (12 reviews)
Closed • 7:30 am - 5:00 pm

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Review Highlights - A-1 Shower Door & Mirror

“Service _after_ the sale is where a company's reputation is made, and A-1 absolutely shines.”

Mentioned in 8 reviews

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D & D Glassworks - Milgard Fiberglass windows and doors in Matte Black

D & D Glassworks

(78 reviews)

I got quotes from several highly rated window replacement companies to replace three windows. D&D…read moreGlassworks had the best price from a highly qualified and reputable company. Dave did the final measuring and the installation and he was fantastic to work with. I also can't say enough about the office staff. I had many, many questions as I tried to decide exactly what kind of windows I wanted. She was always extremely prompt in responding to my questions and unfailingly courteous. My new Milgard windows are beautiful and I couldn't be more pleased. I would absolutely recommend this company and will use them again when I need more windows replaced.

I had previously used D&D Glassworks with good results, but this French-door project was…read moredisappointing--especially for an expensive project costing more than $7,000. The doors were repeatedly delayed, the wrong handles were installed, and the insect screens were missing with no firm installation date provided. The screens were included in the project price, and I had already paid a substantial deposit toward the order. Initially, D&D offered to let me withhold only $100 despite being unable to provide an installation date for the screens. After I objected, they agreed to leave $500 unpaid until the screens could be supplied and installed. They are now asking me to pay that remaining $500 even though, at the time of this review, they still do not have the screens and the screens have not been installed. A trim piece was also left for us to have cut. I was not told before the installation that the new exterior trim and the white caulking around the trim joints would still need to be painted, leaving me with additional work and expense to finish the project properly. D&D later offered to replace the handles and arrange to have the trim piece cut, but I declined because I had lost confidence in their communication and follow-through. I decided to complete the remaining work myself. Update: My main concern remains the outstanding $500. Your email stated that I could leave $500 unpaid for the screen and its installation until you were able to complete that work. The screens are still unavailable, have not been installed, and no firm installation date has been provided. Despite this, I was being asked to pay the $500 balance. Regarding the handles, I had to contact you on July 30 because I had received no update and assumed they had not arrived as expected. Only after my email was I told that the replacement handles had arrived that afternoon, and a return appointment was then offered. Given the repeated delays and lack of timely communication, I chose not to have your company return. My review reflects my experience with this particular project, and I stand by it.

A-1 Shower Door & Mirror - glassandmirrors - Updated October 2026

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