I called to ask about some concerning looking areas in my house. Darrell asked me to send pictures…read moreto look at while he was on the phone with me. He was able to suggest to me what he thought I should do, and he said he didn't think I needed mold remediation, and he diagnosed what was going on. It's clear he is very honest because he didn't have to spend that time on the phone with me when he was not going to obtain business. If I ever have concerns about mold in the future, he will be my first call.

Exceptional customer service and the only person who returned my call and gave me actionable…read moreadvice. I had a fantastic experience speaking with the owner of Rapid Response Restoration and I did not even end up being a customer. I had some mold popping up on items of clothing and the owner himself took my call. He gave me great tips and set my mind at ease. Just from this interaction I'll recommend them to anyone.

We had issues with moisture and mold in our apartment due to water getting into failing caulk and…read moregrout lines. We contact multiple vendors to come and looks at the issue, but none were as thorough and experienced as Mark and his team. From the beginning to end, the experience has been stellar. Mark arrived to look at the issue promptly. He was able to identify the issue accurately and was honest about the necessary scope of the remediation work. (Other vendors suggest a smaller fix which ,in hindsight, would not have solved our issue in the long run and would require additonal work later on) Throughout the entire process, he constantly communicated the progress of the work and kept us update on the schedule, something that we appreciate since its the first time we have to deal with mold and water issues. Last but not least, Mark and his team take great care in carrying out the work and handling our belongings in the work area. If you need any restoration work done, I definitely recommend Quality Assurance Restoration.

Fantastic work. Great value. Even better guys. Mark and his team did a phenomenal job…read more We discovered water puddling in our crawlspace right under where our furnace is. I contacted a few different people, but Mark was the first to be willing to make it out to us that same day. After checking out the damage, he put my mind at ease and gave us the rundown of his plan of running a few fans and dehumidifiers in our utility closest and in the crawlspace. I asked him a bunch of questions I had, and he answered each one with ease and helped me understand what was going on. In the end, Mark and his team set up the fans and dehumidifiers in the spaces and left them for a few days. We were considering getting new tiling and he recommended Jose from Neza Restoration & Repair. Jose and Fernando also did a really good job. What makes Mark stand out from the rest is his availability, clear communication, and just being a down to earth guy. I felt I could trust Mark, and may have overstepped when asking for advice outside of water damage, but was he willing in answering and helping me out. God forbid I have more water damage in my future, but if I do, Mark and his team are the first ones I'll contact. And I'll be referring them to every person I know seeking water damage help from now on.

My wife and I selected Chi Renovation to do a complete remodel of our primary bathroom and to add a…read morehalf bathroom to our basement. We have nothing but the highest praise to give to them for delivering such a fantastic end result. The team we worked with was fantastic. We really enjoyed the hands on process of working with Elizabeth, our designer, who helped guide us through the entire process of creating our dream primary bathroom. We had a fair bit of back and forth throughout the design process but it resulted in some highly detailed and thorough design plans, which included realistic renderings, all the selected hardware and finishes, and overall layouts. We felt like we got great advice from Elizabeth, and she really listened to what kind of look and feel we were going for. We then got with Daniel, our project manager, who helped turn the plans we received into reality. He was also a pleasure to work with and always provided very clear project updates via text and phone. The teams he assembled for electrical, plumbing, and carpentry were all very professional and did great work. Daniel was also a great problem solver who was able to come up with clever solutions to any issues that came up. In summary, we are very happy owners of two completely new bathrooms spaces designed and built by the lovely team at Chi Renovation. We would highly recommend them for anyone looking for a remodel in the Chicago area.

We first worked with Chireno in 2020 when they remodeled our kitchen, and we loved the results so…read moremuch that we didn't hesitate to use them again for our bathrooms. We recently had our bathrooms remodeled, and we couldn't be happier with the results. The scope of our project included a full renovation of primary, kids and guest bathrooms, and the quality of craftsmanship really shows in every space. From the tile work to the fixtures and overall layout, everything feels high-quality and thoughtfully done. We especially appreciated the unique elements incorporated into the design, like the wall-mounted faucets, recessed vanities, heated floors, and heated bidets--features that truly elevated both the look and comfort of our bathrooms. The team was excellent to work with from start to finish. Elizabeth, our designer, and Eric, our project manager, were both fantastic and communicated clearly throughout the entire process. Elizabeth helped bring our vision to life with thoughtful design choices and a great eye for the overall look and feel, while Eric kept everything running smoothly and on schedule. Our contractor, also named Eric, did very high-quality work, and it really shows in the finished product. Everyone we interacted with was professional, respectful, and clearly took pride in their work. Communication was consistent, and we always felt informed about what was happening next. The team's level of care and precision really stood out--they made sure everything was done right. The entire process, from design to construction to the final finishing touches, was smooth and well-managed. They helped guide us through design decisions without pressure, kept the project moving on schedule, and made sure the final result matched (and even exceeded) our expectations. The end result is a set of bathrooms that not only look amazing but feel built to last. We're extremely happy with the quality of work and the overall experience, and we would absolutely recommend them to anyone considering a remodel.

After a pretty lengthy search we finally decided on A. Perry to build our forever home. From the…read moreinitial meeting with Anthony to the preliminary design to the build and the ultimate move-in we were very happy with the entire experience. They were very responsive, had every base covered, made sure we were kept current on progress and, most importantly, provided us with peace-of-mind. We were so happy with A. Perry we contracted with them to finish our basement shortly after we moved in. The basement is now complete and we love it. Would highly recommend them for your build/renovation and would definitely use them again.

A, Perry Homes comes highly recommended. They get consistent good reviews from their clients.read more

The owner has done everything in my house that I needed. He can do anything. It's amazing to me…read morethat he is so capable. He has done flooring, cabinets, storm doors, toilets, even cabinet pulls. The guy is amazing and his prices are more than fair! Love this company and would never use anyone else. Thank you for great service.

I never understood why someone would leave a poor review for someone who had not provided them a…read moreservice but now I get it. What - a - waste - of - time. I had Phil come out and give me a quote for some work around my house. Had lots of things I was interested in having fixed but primarily concerned about some work in the basement. He showed up on time as expected. Showed him around the house for the various things I wanted fix but let me him know I was primarily concerned about the basement. He left and the next day he sent me quote. He hasn't replied to any phone calls or emails since I received the quote. Don't waste your time with this guy.

I needed help replacing a bathroom ceiling fan/light and reached out to Edgar for assistance. Edgar…read morewas quick to reply to my messages and scheduled a date and time for the job within a few days. Edgar arrived within the timeframe he promised along with a partner to help and they were quick to get to work. They took care to cover up the floor, sink, and toilet with drop cloths to avoid a mess from being made as they worked with the ceiling light. The replacement required a little more work than initially anticipated due to it being an older light/fan combination, but Edgar explained the issue and how the initial price estimate would be impacted. I appreciated Edgar taking the time to explain the progress along the way and what else needed to be done and was upfront with the cost which was reasonable. Overall it was a good price and great end result. Edgar and his partner were very friendly and personable and made quick work of the project.

if you like nothing done, person not showing, then come up and give you 3 different prices. worst…read moreexperience ever. All you get is a cocky "I know it guy" that never shows up and ups your price.

A true artist never gives up on their dreams. Don't make…read morepeople that don't love you, make you feel like you should love them more then they love you.

I wouldn't recommend anyone to live here. I am posting this because they had the nerve to remove my…read morereview on the Facebook page. I was one of the first tenants that lived in the Elgin Tower Building. When I first moved in there was a large crack in one of the walls in my apartment and I had asked for it to be fixed before we move in. They simply painted over it (it got bigger as time went on because it wasn't fixed). The bathroom fan never worked and when I asked for it to be fixed they said "That's just how it is" and never fixed it. The management is rude, unprofessional and shady. I have posted a review on Facebook after I had moved out and they replied in a very rude manner and lied to try and make themselves look better. I guess they forgot I had screenshots of their emails they have sent me and the lack of responses they had to my maintenance requests. They also never brought any issues they had with me to my attention and made things up. After I responded, they deleted my comment, their comments and wrote a brand new "nice and professional" comment. That is just so unprofessional. The hallways always smelled like cannabis, there was dog pee on the floors in the lobby for days, the bathrooms in the basement were disgusting, and packages were always being stolen. The cameras they have don't mean anything - they don't try to help you at all. There were times my packages would be stolen, opened up and then thrown back into the package room. No one monitors this package room so it's basically a free for all for whoever wants to come and swipe your package. There were times in the middle of the winter where the callbox wouldn't work or the door wouldn't open. Me and other neighbors of mine would be stuck outside standing in the cold. The counters are not real granite like they advertise, the apartments are awkwardly shaped, there have been many instances of ceilings and windows leaking and it's extremely cold in the winter. No one is ever in office to help and maintenance is off site. They tried to bribe me to stay and move to a 2 bedroom for a cheaper price then when I posted my review they acted like they wouldn't renew my lease because they had issues with me. Okay, then why did you email me begging me to stay and offered me money off my rent? Two months before I even moved out while I was still living there, they made appointments with possible tenants to view my apartment without my consent. They didn't even give me 24 hours. They didn't even tell me they were planning to show it or schedule people to see it! They literally told me a few hours before that they had made appointments with a few people and they were planning to show my apartment! I told them no. That's so unprofessional. I felt pushed out and like my privacy was being violated. No one wants someone to show their apartment they are still living in to random people without them being there and without giving them permission. Don't live here. Save your money and move somewhere wonderful like the Springs in South Elgin.

I have been using Carpet Cleaning Group for a little over 10 years. I hired them right after I…read moremoved into my house because the basement carpet was just beyond. It was one of the first things I planned to replace. But after one cleaning, CCG completely brought it back to life and it looks brand new. I have two big dogs, so I have them come about every nine months and they consistently do the wall-to-wall carpet in my basement and the stairs up to the first floor as well as my couch. And the couch is done cushion by cushion and pillow by pillow. Both the carpet and the couch always look brand new after they leave. Sporadically, I have also hired them to clean other pieces of furniture that I don't use that often - to an amazing end. And recently, they started doing my custom runner up the stairs from my first to second floor. I was a little nervous about it at first as it has custom canvas trim - but again - looks fabulous. Can't recommend them enough. I have been lucky enough to have Zach and Valodia do my service that past few times and they are always on time, pleasant, professional, and really good at what they do.

I'm a repeat customer! CCG is always on time, so organized and does an amazing job. I've trusted…read morethem with my Persian rugs, my area rugs, and now my sofa and love seat! Zach and Dave made my eggshell sofa bright again (and got rid of the dog hair), no musty smell, pleasure to interact with. Professional, courteous and efficient. I'm a fan! They're coming back closer to fall to do our installed stair runner and landings...their quote was quick and clear. Lots of love for CCG! Cleaning gurus.

"I am extremely satisfied with the mold remediation team's work on routing my bathroom exhaust line…read morethrough the attic to the outside. They were highly professional, efficient, and paid great attention to detail throughout the entire installation process. The job was done cleanly and completed on time. A major reason I chose them was their impressive 25-year warranty, which gives me great peace of mind for the long term. I truly hope they will maintain their excellent service and honor this commitment in the future. Highly recommended!"

DO NOT HIRE this CONMAN. I wish I did my due diligence before hiring him. There were many red flags…read morethat I ignored because he did a small job for my son with no issues and I went with him. He never finished the asbestos encapsulation and stopped responding to calls and texts. Tons of excuses. The further I looked him to him the worse it got. STAY AWAY. Filing a report with the Illinois states attorney to get his license revoked. If that is even valid