They have some really neat stuff!…read more I've been to Monarch once or twice before to pick up engraved trophies for a couple of events and they've looked beautiful each time. The representatives are super professional and make sure you get exactly what you're looking for, while the store's layout makes it easy to see everything quickly at a glance. It's fairly easy to find whatever you're in store for, and they have a couple of representatives stationed throughout the store to offer assistance. My most recent visit was for a few of their Fiesta medals. I'd never purchased any from them before but they were just as pretty as the trophies I'd previously picked up. In addition to the medal I'd chosen from their display area, I was lucky enough to grab one of their mystery grab bags which contained 10 medals from previous years before another customer came in less than five minutes after me and bought everything else on the table. While that kind of scalper behavior has always disgusted me, I'm honestly surprised Monarch didn't have a limit per customer on the bags. If they hadn't advertised they'd done a 'restock by popular demand' I would have thought that they just really wanted to get rid of those older medals, but I'm sure there were people who missed out because of that guy's greed. Maybe implement that limit next year, Monarch? I won't be surprised if I return for trophies, Fiesta medals, and possibly more products in the future. They're worth looking into for customizations, awards, graduation needs, and more!

This place can meet all of your trophy, award, and special commemorative gift needs. Along with…read moregifts, they also do wonderful custom orders. There are tons of vendors and loads of catalogs with items to choose from to celebrate, recognize, and simply brand your school, team or company. Customer service was phenomenal! Shout out to Stephanie who helped me design retirement plaques for employees that were a big hit.

From the initial call to picking up my order, service was excellent. Henry was informative and…read morefriendly. When I dropped off my item, his son handled my order. Due to the size of my padlock, he guided me on which fonts would work best. I was very pleased with the final product, and more importantly so was my partner.

I had an appointment for engraving, confirmed in writing by manager, son of the owner. This…read moreappointment, made over a week ago, was also confirmed in writing days ago. An hour before the 8 a.m. confirmed appointment for this morning, while I was already on my way to be on-time the owner, Matt Henry, cancelled, stating they are too busy. I explained the situation (for a ring I'm giving my fiancé in Paris, France on Christmas), begging they honor our confirmed appointment. The owner, Matt Henry, refused. Photos of text messages are attached below. I called and Mr. Henry was rude and started fabricating a different excuse. I have all text messages. If anyone has had a similar issue with this business, please let me know. Thank you

Very accommodating. Nancy was great and she worked quickly to make sure they could adhere to my…read moretimeline. The options were good but the topper wasn't available so she made sure to get that ordered. The price was spot on and I am definitely appreciative of this business. I don't have the order yet so if you don't see an update, that means I am still very happy with everything!

Yet again, Carol's Team delivers exacting quality & good prices in short order. I have come to…read moredepend on them heavily over the years, & they have never disappointed. Good Folks all - responsive, courteous, personable, & efficient. Carol has established a landmark.

Real nice gentlemen. Was able to help me get a pocket knife engraved for someone. He was helpful…read morewith assisting me with select the best font and making sure the size was accurate. Self employed and professional. I would definitely recommend him to others.

Had a few things engraved. Friendly and quick service. Quality was also good. Was surprised to have…read morea cowhide cover engraved but she insured it could be done. Very pleased

I got an engraved gift for an employee work anniversary and I did so last minute but she managed to…read moreget me in and out by EOD.. it was an engraved zippo :) beautiful and the lady was very kind and helpful

Orlando and Sundance Printing completely came to our rescue when we needed a last minute print job…read moredone. I called Sundance and Orlando answered the phone. I told him what we needed and he was very friendly and told me that there would be no problem getting it done for us before they closed. We showed up 30 minutes before closing. He worked quickly and efficiently to create what we needed. We are so grateful. We highly recommend Sundance Printing!

Great service, very knowledgeable and help selecting the product I needed. I ordered three types of…read moreprints. I was shocked the value (price) of the final bill.

I needed to replace some plates in fairly short order for several trophies to be used at a church…read morefestival. Saw this shop on Pat Booker and decided to stop by. Not only did they do an awesome job, but the price was very reasonable. Great customer service: friendly and very helpful. Operating hours are limited so make sure you check them, especially if you need something done by a specific date and time. Will definitely use them again in the future.

I stepped in here last minute to get a plaque for a class gift. They jumped on the problem and got…read moreme a solid product just shy or 24 hours from when I ordered. Awesome product, great price, great service. Highly recommend!

Took flat cap to have Spurs logo embroidered. Excellent…read moreservice and quality. Definitely recommend!

Long time customers of hers! Her work had always been spot on and worth every penny! I have bought…read morescreen prints, rhinestone spurs shirts, and now embroidery shirts for my daughters school. Her work is so good, I still have a Rhinestone Spurs shirt she made me about 8 years ago. This is the latest shirt she did for our cross-country team. I'm so happy with the final product! If yall are looking for amazing quality and superb customer service, GO visit Claudia for your custom orders. She also has lots of already made items you can look through. You won't leave disappointed