There was several problems with the locks at my relative's house. I contacted this company on Saturday and the owner came out. He fixed both issues with the locks . Fast service. read more

Steve came out and probably used up a good 4 hours of his time (getting here and then evaluating my project). He seemed very knowledgeable, and had a solution for every problem I had, so I was excited to get the project going. The cost of the project seemed reasonable as well. The reason I am giving one star is because he refused the project due to our HOA, which required a permit for door replacements. If that's all it was and it was accompanied by a good explanation, I wouldn't feel the need to do this. But please keep reading. Steve claimed that he has never had to get a permit for door replacements, but the HOA said it was a newer county requirement. Steve refused to take my deposit, and didn't exactly say why other than the HOA would make it "impossible" for him to do the job. I don't think it is impossible to get a permit for the work, unless of course, there is some issue with your license, bond, or insurance. It wasn't the work itself that made it impossible... he said the HOA made it impossible. But he didn't say why. He refused the project over email without explanation. I politely expressed my disappointment and asked for an explanation, but he never got back to me. This is why the one-star review. When people don't explain their actions in situations like this, it is either a disregard for common courtesy and decorum (you just don't treat people like this), or he is hiding something (some reason why he can't obtain a permit, or maybe he's just old and tired). Be careful working with Steve and verify with the county if you need a permit for the work he might perform on your property. I have the sense there is something dishonest underfoot. read more

I was referred to A-1 Deadbolt and Door for a front door replacement. I was told they are the best in Santa Cruz County . It's true!!! Steve and Kevin did a fabulous iob finding a replacement door that was almost identical.Their installation was impeccable. The old door was removed and disposed , the new door was installed in the existing frame, new lockset, weather stripping, pre-stain and multiple coats of satin polyurethane. I highly recommend them read more

Steve Doblick was great. He diagnosed an issue I had with a frozen deadbolt over the phone and then was on site within 90 minutes on a Saturday to get it working. Very professional and a nice person. read more

A-1 Deadbolt & Door - Steve diagnosed my issue over the phone. - Door Sales/Installation Near Me - Capitola, California

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Prompt service, excellent care. I requested extra keys, so easy both locks in the doors work perfect smooth and easy. Thank you! read more

Steve has installed or re-keyed locks for us ever since the '80s in two different homes. And once he added a new threshold going into our back door. We had some prior leakage so he tweaked it and added a metal strip to the door, as well. We've been very pleased with his competent work. read more

Steve is simply the best! I've had him install screen doors, replace all doors in my townhouse as well as repair latches, locks, and hinges. He is professional, knowledgeable and an all around great guy. read more

Steve came out very quickly to fix a front door that was no longer latching. He fixed the door, the price was reasonable, the service was excellent. I found nothing nefarious about Steven's business practices, his work, or his demeanor. He seems like a no nonsense guy that fixes doors. Which he did. Quickly. And competently. So happy we called Steve. read more

Called Steve per recommendation. I have a leak under my door that leads into my garage which is causing rain water to flood my garage. I reached out to him to replace the threshold of the door or whatever needs to be done to stop rain water from coming in. He refused to even look at the door to help diagnose the problem. He "doesn't want to get into a leak problem". So much for advertising as a door repairman. He will just pick and choose what works best for him instead of doing what is right for a customer. Told me to just "call around" and see if someone else will do it. Horrible customer service. read more

fast, honorable and a great guy. When he says he will do it, he does it. No surfing in between, or running off to another job

I love the work that Steve does, he explains all aspects of the job and charges only what is necessary and is willing to find the most cost effect way to do all his work. I have and will recommend him. read more

Great service. Quick response. Steve had us in our house in a matter of minutes. If you need locksmith help call him. !!!!!!!! We locked ourselves out of our home late last night. We called a few 24 hour services for help but none would respond or come to our aid. This morning I called A-1 and Steve answered quickly and was there to help us within 30 min. Great service for us. Rodney read more

A-1 is outstanding. Was a bit late but called beforehand to explain. He actually talked me out of adding an additional deadbolt, demonstrating that I already had a great deadbolt. Had all my doors re-keyed at a reasonable price. I will never go to another locksmith for my security needs. Great service. Mark Greenfeldt read more

My husband and I recently moved from Santa Cruz to Texas. Before we listed our home, we purchased a beautiful new oak front door which we planned to finish and install ourselves as we had successfully DIYed an interior door. However, after thinking the project through we decided to consult professionals. Thankfully, we found Steve who promptly responded to our inquiry, and provided professional and helpful advice and a fair estimate. We were picky customers. But Steve patiently worked with us, communicating VERY well during the entire process, always on-time, efficient and attentive. The finished product was awesome, everything we wanted and exactly how we were told it would look. This was a custom job, even down to the stain, so it could have gone wrong. We were particularly impressed with Steve's professionalism - he came in, did his thing, cleaned up, and got it done right. In addition, as Steve is a licensed locksmith we asked him to install new exterior deadbolts. He worked that project into his schedule. I am certain this new door made a dynamic first impression on prospective buyers. Give A1-Deadbolt your business and you won't be disappointed. Steve does outstanding work on your doors you can rest assured that it will be done properly. read more

Steve Doblick of A-1 Deadbolt & Door came out to install a deadbolt for one of our bedrooms/office. He arrived on time and did an excellent job and actually improved the original door connection with the jamb before installing the deadbolt. He honored his initial bid for $105 even though it took close to 2.5 hours to make a perfect fit. I was happy to add a $20 bill in appreciation for his work and professionalism and for his success in getting through a recent and serious medical health problem. Never met him before but I have no reservations recommending him for your lock and door needs. read more

Very grateful for A-1 Deadbolt & Door! They responded very quickly to my sudden need for deadbolt repair. Their work was excellent and their prices reasonable! Thank you!! read more

Steve did an outstanding job installing an interior double french door. The rough opening wasn't perfectly square which necessitated a lot of extra work-a whole day actually and a lot of dust. He built a plastic tent to protect the house from the dust and did a thorough clean up. He had also installed a double front door for us more than ten years ago with the same high quality work. He is responsive to customers and his fees are very competitive. read more

Beware of Steve from A1-Deadbolt and Door. Hired him to install a front door. Durring install the glass windows were all scratched up and he blamed it on the manufacturer. 2wks later I had him come out to replace the door sweep as it was not properly cut to fit my door. 10 Months later the paint on the door handle I bought from him is coming off. I sent him an email with pictures, he did not respond. Called him on the phone and he refused to help saying he has spent to much time "helping me already". I said I did not want to argue and then he hung up on me. Be warned if you have a problem with your service, he will not help you. Bottom line the experience I have had with Steve is unacceptable and extremely unprofessional. read more

A1 locksmith came to my house when he said he would, brought a lock to replace a completely broken doorknob and completed his task efficiently. Also directed me to a store to select my new front door and assured me all of my locks will be working with one key, as soon as my special order door arrives. Steve was courteous, timely and efficient. Can't say enough good thinks about him and his company. read more

We needed to have sturdy locks and weather proofing installed on our studio's french doors. My husband found A-1 Deadbolt and Door, and was really impressed with the conversations he had with the owner Steve. Very professional, responsive, knowledgeable and easy to brainstorm with on various options. Steve came out to do the work today, and he did a fantastic job. He does great work, is a very nice person and we'd highly recommend him. read more

I needed a locksmith in Santa Cruz to do some rekeying. They came right out and did a great job at a reasonable price

Steve of Deadbolt and Lock did an excellent job on my door and lock situation. He was prompt, professional and very knowledgeable. I am greatly pleased with the work performed. I would highly recommend A-1 Deadbolt & Door for all your door and locking needs. Thanks Steve! read more

I've never written a YELP review before but I had such a good experience that I had to do this! I locked my keys in my trunk and called, Steve, the owner, and he called me back almost immediately. He showed up in less than a half an hour and didn't do any kind of damage to my car. And I thought his price was totally fair. read more

He was quick to respond and available! The other locksmithing people do not respond at all or call to tell you that they do not have anybody available. Steve is the guy to call! No Doubt!!! He was on time as promised. Gave me a clear and fair quote over the phone and gave me clear advice on which option to pick. Made it easy and he was VERY professional. No doubt. He is the person to call for your lock and key needs. read more