I usually shop at a big-name box store, and the experience typically goes like this: my friend and…read moreI dig through heavy lumber trying to find decent boards, while employees walk past without offering help. On Friday, we were looking for 2" x 10", 16' Douglas fir. The boards were stacked just high enough to be awkward, and they were heavy and damp. The two of us must have looked slightly ridiculous wrestling them down -- yet several employees passed by and never asked if we needed help. We were also told T&G plywood was in stock. After waiting 20-30 minutes while someone "went to look," we eventually tracked down a manager who confirmed they were actually out. We spent nearly an hour there and had planned to place about a $1,000 order. The next day, we decided to try Big Creek Lumber right off Hwy 1 - very easy to get to - and what a difference. We were in the lumber yard less than five minutes when someone driving a forklift stopped, turned it off, and asked if we needed help. He walked us directly to the 2x10x16' Douglas fir. When we noticed it was damp, he immediately showed us where the kiln-dried lumber was inside the warehouse. When we still didn't find exactly what we needed, he personally walked us into the sales office, introduced us to one of the agents, and explained what we were looking for. The level of helpfulness was honestly surprising, in the best way. After finishing in the yard, we went inside for hardware. Even in the store, multiple people checked in to see if we needed assistance. At one point, even another customer offered help! The lumber yard is huge, the staff is attentive, and the entire experience was efficient and pleasant. We'll absolutely be back.

Big Creek Lumber is the place to go if you want Excellent Customer Service, Friendly and…read moreProfessional and Knowledgeable Staff you will experience a 10 Experience. I live in Morgan Hill and have Johnson's Lumber who can't even compare. I would rather drive the 30 miles than the ten to make my purchases thank you to Mandy , Alejandra and Andy. Keep up your EXCELLENT CUSTOMER SERVICE!

Aimee with Screentasticpros, was very prompt in responding to my call. Even though I only needed…read moreone large window screen replaced, she came out and replaced it rught away was very professional and friendly to work with. I was also able to replace many of the missing tabs on the other screens. I would highly recommend her.

Very efficient from beginning to end, very friendly service and screens were perfect.read more

Philip was great! Due to our situation we had to go with a 42 inch entry door which really turned…read moreout great. We also had them replace our fire door from the garage to the house. Both looked awesome! Took awhile due to Covid related delays but well worth the wait.

After 3 1/2 months of wasting time with another company, trying to get a new door and having it…read moreinstalled, I gave up. Then I decided to look at Yelp.com and I found lots of great reviews of Pacific Door. I contacted Phillip and he came the next day to get the details (Sat.,Sept. 30th) and he purchased the door and had his painter paint it to my specs. He came today (Oct. 7th) and installed the door. He did a great job, cleaned up the mess, and hauled the old door away. His price was $750 LESS than what another company had originally charged me for the door (same door) and installation, and I didn't have to wait two months for the wrong door! Thank you, Phillip, for your great work and timeliness.

Bryan Zane, the business owner, started threatening to come tear down our door because he didn't…read moreunderstand how Zelle works...unbelievably aggressive and DISGUSTING behavior. We told him we didn't like his work, and he responded with insults and unnecessary comments. Please do not welcome someone like Bryan Zane into your home with such poor work ethic.

I never received a quote or any replies to my follow up texts, following the job site inspection,…read moreso I definitely do no recommend this business.

Ty and Dave did a great job of explaining the types of screen door options I had and they gave me a…read morefair quote. For the slider screens they were able to install them same day, on the spot. They were punctual and communicative. Very easy to work with.

My dealings with Dave and Ty were fast, professional and easy. My window was measured for a screen…read moreand the next day there it was. Both times Ty wore special coverups on his shoes to protect my pale pink carpet. He showed me how to remove the screen with out any trouble. The price was right and the product is great. A great experience. Thank you.

we live in a mobile home from the 60's our slider door was cracked and duck taped and this amazing…read morecrew came out put a few new amazing windows in and a new slider door. I just want to thank everyone at lighthouse windows for doing an amazing job. They were super neat and clean thank you so much I highly recommend them.

These guys were professional from the get-go! We had several quotes and theirs was by far the best…read more price! Scott was communicative and educating when it came to providing the best Window choices. Bernie and his team Martin and Miguel were both friendly and respectful . Highly recommend Lighthouse Windows to get the biggest bang for your buck!

Everything! Beautiful Windows installed by professionals…read more Very respectful, on time, and great prices. Installation and cleanup done with minimal dust. I highly recommend there services. Nina Marquez

Wanted to get a quote for a non standard sized French door. I was amazed by the customer service…read moreand response from this company. Got the quote the same day.