I had went to Mavis tires in Joliet Becus I hate dealing with the Shorewood location. I had a bad…read moreexperience with the manger there before. Max at the Joliet location was so helpful, very professional and knowledgeable new what he was talking about. went above and beyond to help me. He definitely has great customer service. I would definitely do more business with him. If you need help call the Joliet Mavis ask for Max. I would definitely rate max 5 stars . Thanks again Max.

Absolutely frustrated with Mavis Tire and their complete refusal to honor their tire warranty. I…read morebrought my AWD Mazda SUV in because of the tires I purchased a year ago has severe outer edge chopping that is causing a loud howling noise while driving, along with obvious feathering on the edges. Even the dealer confirmed the tires are defective and causing the noise. Instead of standing behind the warranty, Mavis Manager wants to replace only ONE tire on an AWD vehicle. Which we contacted corporate for help with the issue, we were told by the Manager of the store that we should hear something in a couple of days, so far after calling corporate and speaking with a few people, who blames the store management for not sending the correct tire information, it's been almost 3 months and nothing yet, still waiting for corporate to call. Anyone who understands AWD systems knows mismatched tread depth can cause drivability problems, pulling, and unnecessary stress on the drivetrain. Replacing just one tire is irresponsible. What made this even worse was hearing Kevin, the manager at the Joliet Mavis location, openly admit that "corporate just bounces people around and does the minimum if they do anything at all." That tells you everything you need to know about how this company treats customers after the sale. They were happy to take my money when I bought the tires, but when there's a legitimate warranty issue, suddenly they want to do the bare minimum and ignore the actual problem. Between the road noise, uneven wear, and poor customer service, I would never recommend Mavis Tire to anyone. Please let friends and family know to not go there. Save yourself the headache and go somewhere that actually stands behind their products and warranties.

Thanks to my neighbors (and Yelp) for recommending this place. I had a slow leak in a tire on my…read moreJeep... and filling it every day was not a sustainable solution. I dropped my car off the night before and left my note with the issue and my key in their dropbox. By 10:00 the next morning I got a call that they found the leak, it would be $20 to fix, and the car would be ready by 3:00. My girlfriend takes her car in here regularly as do our neighbors- just an awesome repair shop run by good, honest people. Thank you, thank you, thank you!

Brought My 2017 ford explorer in for service back in aug 2024…read moreEngine Misfire They Fixed the Problem (the Inner Cooler was Filled with Oil, They Cleaned it) for $800 but the same Problem Came back in sept 2024, the spark plugs were cracked and needed to be replaced $424, so i paid it. In Dec 2024 , the same problem (engine Misfire) they change spark Plugs and Replace Coils, $883. Days later the SAME CHECK ENGINE LIGHT, and Engine Misfire Code came back. I Brought my car back to them, they looked at it, theres was nothing they could do. they said bring the car to a dealership for repair i didnt get my money back, and the check engine is still on I would recommend go somewhere else

Brought my older car in this morning. Some rattling and clanking especially when I hit bumps in the…read moreroad. I thought the hanger supports were gone. Had 2 cracks in the exhaust pipe. 1 on the flange , the other on the short tube which they cleaned up both and welded. I appreciate how friendly and fair all their guys were. In and Out in about 1 hr +. As I had several customers ahead of me when I arrived. Price was quite reasonable. I also had them quote a price on exhaust & Catalytic converter replacement which I will need down the road. Just a ballpark for future. I examined their work. They do good work. Im going back to them in future. I also sat in waiting room and talked to a guy who's had them do brakes several times for his car. He praised their price and work for that. Good to know. RECOMMEND!!!!!

Excellent work and customer service. I h recommended them to everyone I know who needs any exhaust…read morework.

Although he fixed the issue, he said it took him over 6 hours to figure out the cause. He charged…read moreme over $900 in pure labor. This is the equivalent of taking apart a ceiling fan (breaking it down into dozens of parts) then discovering it was just a bad fuse and charging the time it took to disassemble the fan when he should have started with the easiest solutions first.

I called a couple years ago when my 2004 Tundra failed emission test and they've kept it going…read moresince then. They've maintained our family's vehicles ever since expertly. An excellent shop.

Got my Son's car fixed here. The staff and Owners are friendly didn't try to sell me anything I…read moredidn't need and had the job done quickly and at a very reasonable price.

Excellent place . Friendly service. Vast knowledge of all cars. As hard as that is to believe ,…read morethey have intimate experience on all American makes and most foreign vehicle's.

We can't thank the mechanics enough! From needing new tires on BOTH of our cars to experiencing a…read moresputtering in our newer car, their customer service is second to none. A thorough explanation of our issues was given and communication was given before any action was taken.

Had new tires put on our Ford Escape with a check for an alignment. Didn't need the alignment,…read moreevidence that Scott's is an honest repair shop. Quality service at a fair price.

I am here from out-of-town working and my power steering started giving me trouble. Finding someone…read moreI can trust with my truck is not an easy task. My truck is my baby and like my dog, I don't trust her well-being to just anybody. Besides, we all know, most mechanics will shyster a female more often than not. I went to Yelp and found Freedom Automotive. The reviews were very favorable and the word "honest" was used A LOT! Brought my truck in and they looked at it. The power steering was leaking fluid, so they cleaned it up and really couldn't tell where the leak was coming from. Jose ordered the parts and I brought her back the next morning for repair. Do you know, these guys cleaned it up again, took it apart, found the leak was a loose hose, tightened it and then called to let me know just what exactly it was!! Didn't pull a fast one and tell me I had to have a new gear case or new hoses or both. Just called me, said it was a loose hose that they tightened and only charged me for labor. WHO IS THAT HONEST ANY MORE?!!? I am beyond grateful for Freedom Automotive. If God has a special place in Heaven for honest mechanics, Jose and everyone at Freedom Automotive have a golden seat. I hope after reading this review you will give them your business. They deserve it and you will not be disappointed.

I originally got my car checked out on June 26th. They told me it would take a day to get the work…read moredone. I made the appointment for July 13th when I had some time off. We agreed on bringing it first thing in the morning. The work was for a rack and pinion , axles, and an alignment. On the day of my appointment, they told me it'll take 3 days because other people brought their cars over the weekend. I let them know I planned for it to be done within the day like originally discussed when I made the appointment. They said they will try to get it done the same day but that the work might be rushed and mistakes might be made since they can't have more time with it. They finally call me to pick up my car, but when I arrive, they let me know that the traction control light came on after they finished working on my car but that if I brought it back, they'd fix it free of charge since it was their mistake. The next day, my air bag light came on, and my horn stopped working, so I called back to see when I could bring it back. Jose let me know he'd be on vacation, but they'll order the part my car needs to fix the mistake. So I call them again once he's back from vacation. He lets me know they are extremely backed up, so it might be a while before they can fix it. A few days pass, and I call for an update on the part he originally said they ordered. He tells me they never ordered it, and I need to bring the car back in to see if they can fix the alignment, and THEN they'll see if I really need the part. I said, OK and we plan for me to bring it back on a Saturday. This is now August 29th. He tells me they know what needs to be replaced, but the part costs too much, and his boss won't approve buying it, so they'll keep an eye out for the part at the junkyard. I called again on 9/3 for an update on the part. They let me know unless I can find the part for them sooner/cheaper, there's nothing they can do. I call back today, 9/18, to let him know I got the part, and he tells me, "They did their part" and can no longer fix their mistake free of charge. I'd like to add, I brought my own parts, which they did mention I won't have warranty on the parts I brought if something were to happen, which I agreed to. BUT the issues that came after were due to the alignment done on my car, which they know that. So it had nothing to do with the parts I provided, that came from AutoZone, the same place they buy their parts from. I'm extremely frustrated because I've tried to be patient but in the end they left me disappointed and with added problems.

Very friendly, efficient, and competent. Mike also liked my Pope joke!…read more Just finished another super repair experience! Jose and his cousin Jason were super knowledgeable,, friendly and efficient. I had struts and brake pads done at a very reasonable price with a good discount. They even contacted my car warranty company to see if they could reduce their reasonable price even more. Super experience. I highly recommend this expert and fair team! Give them a try!! You won't be disappointed!

The absolute worst place to take your car. Please do not go to this location. The manager Mike is…read moretrash and so is his staff.They misdiagnosed my issue to the point where they had to replace my turbo for free. They half a$$ replaced it without replacing the oil line. Now my car is leaking oil and smoking a week later. They refuse to fix the issue. Also, they overcharge you for everything. My job used to get work done by them and now will not do business with them. Please avoid this location if you care about your car, money, time and sanity.