Long story short. Randy will rip you off. He openly bragged to us that his boss is going to be…read morereally happy with him because he's billing these other two customers way above the normal rate. In the same breath he assured us that we were getting a good deal... We called Rooter Buster because our main line was clogged. Randy gave us the lowest quote out of the 4 plumbers we had look at it. It took them 4 days to snake our main line...and now we found out that we have 50-60 gallons of waste water sitting under our house, which wasn't there before Rooter Buster came to fix our clog. We paid over $1000 to Rooter Buster to fix a problem, not create a bigger one! We have since found an honest and reliable plumber, Affordable Plumbing Services. Stay away from Rooter Buster!!

EVERYONE BEWARE...Especially women!…read more Here is my experience with this company: I spoke with Sam and he said it would be $57 to unclog a tub. I asked him specifically if the price go up at all because I've had horrible experiences with men raising prices on me because I'm a woman who doesn't know much about these things. He said "Nope! If they have to do anything special and the price goes up. They will let you know, but they shouldn't have to." Randy showed up to my residence and went around to the side of the house and said the $57 special was only for customers who have a pipe on the side of the house with easy access. Now the price would be $129 because he would have to snake it from inside. I was so irritated that Sam didn't mention that to me when I asked him about this! I really needed my tub unclogged and I was really counting on them so I agreed. After a few minutes he said he couldn't snake it and that he would have to access it from the pipe on the side of the house (THE PIPE THAT HE SAID WASN'T THERE ORIGINALLY!). I asked him if it would be hard to get to... and he said "No, not at all" (WHICH MEANS THE PIPE HAD EASY ACCESS). He said it would be an additional $120 now! I asked him if I had any other cheaper options and he said that he could leave with the issue not fixed keep the money that I already paid him. I felt like I was being scammed. I felt pressured to pay the extra money because I had already gave them so much money. I didn't want to give $129 away and not have my issue fixed. They totally took advantage of me. I spoke with Sam about this issue the next day and he was very rude and short with me. All I wanted was an apology. I would never do business with them again! I wouldn't even refer them to my worst enemy. How did $57 turn to $249?? You should be ashamed of yourselves Rooter Buster Plumbing Services! I wish you the best with you company, but please believe that what goes around comes around. God Bless

Adil did a great job and was extremely communicative. My mother had an old leaking toilet. i was…read morereferred to Adil from my sister. He came to the house did a consult and gave a fair price of a total rebuild and also advised us that we may want to just get a new toilet since this one was so old. Another toilet was also in need of replacement. He actually went to Home Depot, got both toilets and installed them. They both look great and resolved it which resolved our toilet issues. He was extremely communicative and very fair priced, went above and beyond and was great to work with . I would highly highly recommend him for your plumbing issues.

Responsive: Fast and communicative Professional: Showed…read moreup exactly on-time to provide estimate for the work to be done. Proactive: Although Michael was there to just provide an estimate, he checked all aspects of the pool and associated equipment, and even got the pump running again (whereas representatives from two other pool cleaning services that showed up before Bryson had declared the pump broken and in need of replacement). Communicative: Bryson provided his assessments of the pump's condition, and options for repair or replacement. Also discussed different strategies for how to dispense pool chemicals how they apply in my particular case. Price: Of the three quotations from highly rated pool services on Yelp, Bryson's was the most reasonable. Quality: Unable to assess because the decision was made to do a complete demolish on the pool, so no pool maintenance services ended up being selected. However, the level of service Bryson provided even before being contracted to do the work compelled me to write a positive review. Had the decision to demolish the pool not been made, he is the one that would have been selected.

These guys are the best! John and his guys did such an amazing job and I couldn't be happier. With…read moreevery crazy request and ask he was able to accommodate. Love these guys and the total transformation they made to my living space.

My roomies and I were having multiple issues with the septic system at the home we rent. We had 5…read morebackups in less than a year living here. These guys came over and did the most thorough inspection, they were able to get a camera down thru the pipes to record the issues, and they met with our landlord to explain in detail all of the issues. They used their hydro jet process and cleared our line. They were prompt, courteous and professional. We haven't had an issue since, and it's been over a week now since they left. Our landlord is addressing the issues they pointed out, and we have not had any more back ups. I highly recommend this company and will be referring everyone to them. The price point was also fair! Thank you so much guys.

I needed a plumber to fix leaks in my shower and kitchen faucets, so I searched online and came…read moreacross Fraser's Plumbing Company. With so many 5-star reviews, I decided to give them a try--and I'm glad I did. Long story short, Fraser's Plumbing Company has earned my business and will be my go-to plumbing company from now on. The service was professional, reliable, and exceeded my expectations. Andrew was the plumber who handled the job, and he was incredibly knowledgeable, courteous, and helpful throughout the entire process. His expertise and kindness made the experience even better. In my opinion, the cost was worth the work done. I'll definitely be calling them again when it's time to install my new water heater cabinet. I highly recommend Fraser's Plumbing Company to anyone looking for quality plumbing services.

They are quite professional and on time. After my calling they came to my home in 30 minutes and…read morelook forward problems immediately and explain to me promptly. They finished their job successfully and carefully.

Alex came quickly to give me a quote for installing a water leak sensor and gave me a very…read morereasonable estimate. Then he scheduled a few days after to take care of the job. They were very weird about everything they were doing and made me upset about our main water shut-off being old and potentially having issues. Thankfully no issue came up and they were able to solve the sensor plus pressure control in a few hours. they did a fantastic and very clean job and I am very pleased with the end result. Plus, they removed our toilet to see why it was rocking and told me that it would be a bigger job trying to cut the pipe and naked work perfectly. However, I told them that we don't want to do that work right now and they just replaced the wax for me and did not charge anything.

Alex and his son came very quickly to check our drains. One needed to be cleaned out. They were so…read moreprofessional and clear, they did the work and cleaned up. They were such a pleasure to deal with. We will call them again!

Long overdue review for John's Plumbing and Drain Services!…read more I meant to write this review back in July, but I'm finally getting the chance because John and his team absolutely deserve the recognition. We originally found John's Plumbing and Drain Services through Yelp, and after double-checking their reviews on Google, we decided to give them a call. I'm very glad we did! From beginning to end, everyone was responsive, patient, attentive, professional, and hardworking. John, the owner, Anna, the office manager, and Aric, one of their main technicians, each took the time to assess our water heater situation, answer our questions, provide quotes, and explain their recommendations without making us feel pressured. They let us know that, in addition to replacing our water heater, our home needed a new pressure regulator since ours was over 30 years old. They also explained that we were missing an expansion tank and discussed adding a sediment trap for the new water heater. They clearly explained what was necessary and what was optional and gave us very reasonable and affordable pricing compared with other plumbing companies in our area. Aric came first thing in the morning to drain our old water heater and also started work on replacing our old pressure regulator. He was very fast, diligent, and professional. Anna was also wonderful throughout the entire process. She contacted me every step of the way. She was extremely patient and helpful with our requests and even provided us with a handwritten, itemized receipt. Having such an attentive and hands-on office manager made the whole experience that much easier. John went above and beyond for us. Our old water heater was still covered under the manufacturer's warranty, and he personally went with us to Home Depot to help transport and exchange the old water heater for the replacement. That level of service and willingness to help really stood out to us. I also have to say their cost for this round trip service was more affordable. The other plumbing company was charging us just for 1 way $150. Which was way too expensive. John's Plumbing & Drain Services charged us round trip $160 which was way more reasonable pricing. John then completed the installation of the new water heater, added the expansion tank and sediment trap, and did a very clean and professional job making sure the water heater was properly secured for earthquake safety. After the installation, John also informed my mom that they provide a warranty on their services, which gave us even more peace of mind. My dad normally doesn't like others to do repairs for him but my mom and i told him he's 82 now he needs to rest & let us hire a professional. Since we know my dad is very particular about how things are done. When my dad checked the water heater for apt #1. My dad even gave John and Aric two thumbs up and had nothing but positive things to say about the quality of their work -- and that says a lot! It's hard to find a company where you feel taken care of by everyone, from the owner of the company, to the office manager & to the technicians. John's Plumbing and Drain Services is definitely one of the best plumbing companies in our area. They are responsive, patient, fast, diligent, fairly priced, and genuinely care about doing the job right. Thank you John, Anna, and Aric for taking such great care of us and for going above and beyond. We truly appreciate all of your help and highly recommend John's Plumbing and Drain Services! They will now be our go to plumbing services.

On Sunday, I had a toilet emergency, and when I say emergency, I mean, I had no toilet. When I…read morecalled John's Anna, the dispatcher was wonderfully friendly and helpful and she quickly contacted John who came to my house within half an hour. Not only did he diagnose the problem, being friendly and polite. He identified another problem that I didn't even know I had- the pressure in my house was dangerously high, actually twice what it should be. In short, he saved us from an even more disastrous emergency. In short, I highly recommend this company.

They are awesome to work with. Quickly took care of everything. Very friendly and communicative.read more

Patrick from 5 Star Best Plumbing really helped me out with a bad root situation in our sewer pipe…read more He was friendly, professional, and knowledgeable. Kept a very neat work area. Would definitely use his services again.

Vahan is the plumber you want to work with. He proved his honesty many times over the years! He's…read morevery knowledgeable and knows his stuff. He'll save you so much in the long run! We definitely recommend him!

Found the local plumber I'll be using for my jobs moving forward…read more Vahan went above and beyond with what I requested of him (air gap install, plumbing change of flexible piping and hot water valve connection/install to my new dishwasher). He changed out my old brass drain (which I knew needed changing) without me asking to make everything look and run smooth. Didn't even charge me extra for this part. His prices are actually reasonable compared to many of the other guys out there.