SCAM ALERT!!- DO NOT HIRE!! - BEWARE!!
On Monday 9/20/21, Len OBanion contacted me from 911 handy home service. I put a request online through Home advisor. I looked at all of the companies reviews and many are listed at a 5 Star rating and said they would hire him again. So I agreed to meet him the next day on my lunch break. After five or 10 minutes of looking at the items I need done, He said this would be a simple job and no problem to complete. The very next morning, he told me he would be here at 9 AM to start working. Exactly at 9 AM, his son comes to the door asking me for payment before they can start the project. He said they would not start until they had money down. I gave them $391 in cash and asked for a receipt or copy of my invoice. He told me they would email me the copy and I would have it later that afternoon. Len leaves and drives away in his fancy red truck (this is where I got sucked in to the black hole) his son starts to work on the few smaller items first. Has problems doing simple handyman work, after 15-20 minutes he comes to the door and says he needs to leave to go to Home Depot to get additional supplies. I asked when he will be back, he said it should take no more than an hour but he will be back to finish up the project. Neither one of them came back the rest of the day and after texting and calling multiple times, he told me he will be at the first thing in the morning on Wednesday to finish up the project. So needless to say, nothing was completed until Friday morning. He shows up almost 2 hours late. Not only does he bring his son, but I think he brings his mother! I asked again if they were going to complete the project or not? If not, Please give me my overpayment I gave in advance of work that he has not even completed. The mother assures me herself that it will be taken care of and they will be finished up today. I finally see him bringing out a small chisel hammer and a small handheld grinder. I swear I was looking at the three stooges, the mother and Len kept pointing to the son what to do, after chipping up and making my sidewalk worse, they all three of them get in the truck and leave after 30 minutes of actual working. After several attempts to contact him, send messages, leave voicemails, He is refusing to respond or reply to my messages or voicemails. The best way to describe this individual is a "SCAMMER" !!! I thought I did my due diligence of looking at several reviews from other people, Not only have I lost money by hiring this company, but now I have to hire another company to fix the chipped up concrete and this company's damage. I want everyone in the Tri-Cities to know how Len O'Banion and his family scammed me and did their best to try to get more money from me. Thankfully, I only bumped my head by hiring them in the first place, but at least I didn't fall off of the back of a truck and crack my head wide open otherwise I would've lost thousands of dollars more and nothing will be completed. read more