Easy communication and great service. They fixed my garage door issue quickly and for a reasonable…read moreprice.

Asheville Garage Door has been consistently excellent the 2 times we have used them. The most…read morerecent time was for a stuck garage door and they gave us a next day appointment. I thought it was one problem and probably could have been talked into an expensive, and as it turned out, completely unnecessary upgrade. As it was, the excellent service tech Jason did a thorough diagnosis, clearly described the problem to me, and collaborated with me on possible solutions, one of which was very reasonable and affordable. He fixed the problem on the garage door and demonstrated how to do preventative maintenance on both doors. Both doors ran more smoothly. I could not have been more pleased. Big shout out to Jason for his friendly, highly competent service.

The meticulous attention to detail shown by this company was amazing. There was a good range of…read morepricing, depending on your choice of standard to custom and everything in between. Prices were reasonable (no comparison to Home Depot or Lowe's in price) and the cabinets were high quality, solid wood. We chose custom colors and the color match was perfect. The company has a large selection of styles and features as well as a huge selection of knobs and handles. We must have met with members of the staff at least eight different times. We couldn't have asked for anything better.

Have had nothing but excellent & professional experience building through Brown Haven Homes in…read moreAsheville NC. From the minute I walked in to my first appointment all the way through the selection process and following on video weekly while living put of state. I love the home they built us and the price was reasonable considering the price of everything these days.

Low Quality, Low Integrity, High Pressure to Sign final Contract BEFORE final plans were approved,…read moreHigh Markup. Terrible experience with Brown Haven from the beginning. - I took the final plans to an outside architect before signing off. She showed me that there was a deck that was too small to be usable, too small even to stand on. She showed me the poor quality of trusses used which would make it cheaper to build but also make it impossible to ever use my attic space in the future, she showed me unsightly retaining walls and pillars that were the cheap way to manage water runoff and not industry standard. (Low Quality) - Eventhough my outside architect discovered several critical problems with the plans, Brown Haven wanted me to sign the final contract before these problems were fixed. They told me that this was their process and they "wouldn't change the process for me". Then threatened not to honor the very high land improvement estimate if I didn't sign off on the project before we had agreed on the final plans. (Low Integrity, High Pressure) - Home plans are not professionally designed (obviously). Brown Haven also does not have professionals to help you design the interior (bathroom and kitchen). They suggested that their sales person could design my bathroom! They rushed the design process several times because Brown Haven doesn't care about building the house you want, they just want to start building. (Low Quality) - Refused to participate in site evaluation for the build unless I had purchased the land- this makes no sense. Anyone looking to build is going to want to go through an extensive process of evaluating each potential lot and understanding the land improvement costs for each option. Brown Haven refused. (Low Integrity) - Then, Brown Haven underestimated the site improvement cost for the lot I did buy by over 100K! (Low Integrity) - Added an additional 30K fuel surcharge?? (Low Integrity) - Project manager hit on me for several months. Turns out that he's married. I suggested couples therapy, they seem to be doing better now. (Low Integrity) -Location manager lost interest in the project after stating that he had just built the same floor plan but with fewer additions and mine was going to be "better". I offered to share my home plan with him and encouraged him to build the exact same house for himself, if he wanted. That didn't help. My story: He didn't like a single woman building a "better" house than his! -Low Quality you can feel! I visited several of Brown Haven's build sites that were under construction to get a feel for their work. The homes felt like doll houses with thin walls and cheap materials. I'm not a contractor but the cheap, flimsy construction of these homes was obvious to me. Ultimately, Brown Haven does not care about you or your investment. They want to build the next cheap house at a huge mark up to you and they will pressure you to sign on the dotted line, even if they know there are huge problems with their construction plans.

Elliot provided excellent customer service and the fence looks great…read more He installed it sooner then he had originally said too.

After Helene left WNC I was left with a smashed chain link fence in my backyard. I called several…read morefencing companies in my area. Eliot, from EagServ Construction got my business-and got the job done-in record time! I am so happy with my new privacy fence. I would definitely recommend Eliot and his crew at EagServ Construction.

And now on top of splintering wood the roof leaks so you tell me they do a professional job!read more

I recently used them to replace old wood deck boards with composite. The crew was courteous,…read moreprofessional and great to work with. They had excellent suggestions on the Board layout. We added some additional work and the extra charges were fair and reasonable. While it did take a little longer than expected, we are happy with the work and outcome. I would use them again.

Hipps Stone was recommended by my gardener when I decided to install some flagstone footpaths in my…read moremain garden. I bought two tons of 2 inch gray Tennessee flagstone and had it delivered. The folks in the office were easy to work with, and the stone was delivered two business days later. I was very happy with the quality of the stone, and it's coverage area was as good as I was told by the staff. I'll likely buy another two tons next winter as I extend my gardens.

Excellent variety of stone along with professional expert customer service. We met with Alex at…read morethe Johnson Coty location and he really guided us on what we'd need for our yard project. Chad delivered the stone and he was just as professional and helpful. We will be going back for me as we landscape our new property in Jonesborough TN.

Have employees stop asking their customers to obtain drugs for them!! My husband brought in our…read morehouse plans for an estimate on windows. When the girl called him to say the estimate was ready she also asked court her bring pot for her to purchase from him. I do not feel this is an appropriate behavior from your employe. I do not feel my husband should have been approached in such a manor. Isn't there a dispensary located near the location of the store?

Quite possibly the worst customer service I have ever received. Forced to go through builders first…read moresource from a window manufacturer. The wrong window was ordered three separate times. What should have taken three weeks took over three months. Not only did they inconvenience me, they offered no discount for the constant screwup's. They even screwed the window installers as they made three trips for nothing amounting to over $300 in service calls that were canceled due to the wrong product. Not only was the wrong product ordered but at one point the "sales person" forgot to place the order for three weeks. If given the opportunity use any other supplier save yourself money, time and frustration.

We had a leak in our roof and these guys came out for an estimate. Out of the three roofers who…read morecame, they were the only ones to recommend also checking in with a plumber about the pipe coming out of the roof. We followed their recommendation, worked with a plumber, and then had DLV make some other small fixes they'd recommended. When they came out for the repairs, they went above and beyond by painting the white pipe the plumber put in to make it blend with the roof more. They didn't charge extra for that, they just took the initiative. Also had a great experience with the scheduling staff. Katherine was even able to coordinate with us to have the team come sooner when there was a cancellation.

Terrible stay away from DLV, I can't imagine a worse experience, initial quote which I agreed upon…read moreturned out to be non-color matched hip and roof shingle, then they charge me to get the correct stuff, all along the correct hip shingles are well documented on the Presidential TL bundle wrapper. The first crew turns out to be subcontracted (even though DLV's salesman emphatically stated they don't subcontract), it was this crew who refused to install the hip shingles because the color clashed so badly. After waiting six weeks for the correct hip shingles to arrive through the hail and storms of April they then send a second subcontracted crew. Of course the second crew neglects to trim back the material at the ridge vents creating complete blockage, I bring this to DLV's attention and they argue with me, I say I'm bringing in an engineer, and they say let's have a certainteed inspector look at it for my 5-star warranty, of course the inspector sides with me. Stay away, far, far, away. This Asheville, NC DLV organization, sucks, plain and simple. I would have been better off with a storm chaser, stay far, far away. James, are you listening?