Terrible customer service, not friendly at all, seemed racist; not a welcoming business. Avoid at…read moreall cost!

Wright's is family owned and treats you like family. (That is, if your family also has excellent…read moreskills in customer service and flooring services:) Ron installed a stair runner for us and he did a beautiful job. He was very fast, efficient, had obvious experience and was super friendly to boot. We would definitely recommend this business. Their prices are fair as well.

Pleasantly surprised at the quality of the product and installation of the product we selected…read more Devon was very helpful with the selection of flooring. Getting the estimate was lengthy but very competitive with the other estimates we received. That frankly surprised us as we expected them to be higher by a lot. Very happy with the installation team and the results. Highly recommend.

Very frustrating experience. Selected some carpet we liked and the person measuring the room came…read morequickly. Went to the store to order a few color samples and get the price quote, which turned out to be much higher than anticipated. We asked for a breakdown of the cost and were told that they only give a breakdown after they receive the money!!!! We said that was absurd, but the saleswoman, Angel, held firm to that policy. Needless to say, we went elsewhere. Just as well, since the color samples never arrived, even after Angel said she would reorder them.

As first-time out-of-state homebuyers moving to Asheville, taking a leap of faith on vendors while…read moreliving across the country felt incredibly risky. From the very first phone call with Leicester Flooring, though, we immediately felt taken care of. What started as a quote request quickly turned into a warm welcome to Asheville, they were genuinely kind, helpful, and made us feel excited about planting roots here. We hired them to uninstall old flooring and install carpet in two bedrooms, and having access to the Shaw Pet Perfect line mattered a lot to us since we have a dog. Their pricing was fair and reasonable, but what stood out even more was their professionalism and follow-through. Because we were still living out of state during the installation, we had to put a tremendous amount of trust in them. They absolutely delivered. The carpet looks fantastic, communication was easy, and they followed through on exactly what they said they would do. Since buying our house, we've worked with a wide range of contractors and vendors for home improvements, and Leicester Flooring has genuinely been one of the best experiences we've had: on time, on budget, easy to work with, and (refreshingly) without delays. For anyone local or moving to the area, I would highly recommend Leicester Flooring. They helped make a stressful season of transition feel easier, and that means a lot.

We were extremely pleased with Leicester Flooring in Hendersonville. Customer Service is top…read morenotch. Steve Brady was great to work with. He answered our questions and gave useful tips on choosing flooring. They have a wide variety of flooring to choose from and a spacious showroom with samples. They did a great job in installation this week. Their pricing is reasonable. I give them a 10! Top notch organization!!

Jesse and team were amazing! They refinished our prefinsihed wood flooring and transformed them…read moreinto something beautiful! The team was efficient and did an amazing job! Thank you for quality work at an amazing price

Just had QFS install hardwood floors throughout my house. They pulled up the carpet and took care…read moreof everything! Good price, on schedule. They came when they said they would and we were very impressed!

We are thrilled with our new wood floors. Mike the sales rep was great from beginning to end. He…read morediscussed what we wanted did the measurements and kept in touch throughout the process. Lorenzo and his crew were incredibly fast and efficient laying the wood. We were amazed at how well they lined the wood to match our other wood areas. Jose and crew were terrific with the finishing work. They were all so polite and nice and conscientious about our home. The price was very reasonable compared to other estimates. I would definitely hire them again!

Sales people are extremely helpful and nice. Leicester offers a very good selection of hardwood…read moreflooring and carpet.

Very accommodating as I was having a complete bathroom remodel that took much longer than…read moreanticipated to complete along with having the entire interior of my home repainted before having the carpet and flooring installed. I also needed more plank flooring than I originally ordered and they were able to supply that as well. The installers were quick and efficient and the sales person I worked with went beyond the "call of duty" with her guidance as to my carpet/flooring needs. I, personally was satisfied and pleased with the whole process of getting new carpet and flooring for my home. I would recommend them anytime to anyone.

Jonathan helped me out in a pinch by sawing my planks that were too long for shelves. He did it…read morefree of charge!

I brought in three table tops off of occasional tables that I absolutely love and didn't want to…read morepart with that had been reconstructed by another woodworker and then ruined with a horrific and sloppy refinishing job. This was a unique and challenging project and I was really nervous about the outcome given the experience I had just had. I trusted this company to return my tables to a showroom condition and they completely came through! They were reasonably priced, decent for scheduling (you will wait quite a bit to get in which is a sign of any good contractor) and local. Each table came out amazing and will basically be in our home for a really long time thanks to AFR!

Flooring America has a large variety of products in all price ranges to choose from. We had a…read moregreat experience with the sales office, the person who measured our flooring and best of all, the two who came out and did the installation. They were professional, worked hard, and all of the install was done thoroughly, flooring, transitions, moving of appliances, all of it.

I can't say enough good about this company, and about Darrie. Due to COVID and other factors,…read morebetween our water damaged flooring loss, and actually getting all our hardwood flooring replaced, there was about an 8 month time lag. This was in no way due to a delay on their part. We kept having delays, but Darrie was kind and patient and worked with us every step of the way. We had had hardwood flooring installed only two years earlier by another company, and Flooring America's installers were great. They were courteous and professional, and they took their time and did an outstanding job. It was a much superior installation to the previous company, who "rushed through it". I wholeheartedly recommend Flooring America!