Flooring America has a large variety of products in all price ranges to choose from. We had a…read moregreat experience with the sales office, the person who measured our flooring and best of all, the two who came out and did the installation. They were professional, worked hard, and all of the install was done thoroughly, flooring, transitions, moving of appliances, all of it.

I can't say enough good about this company, and about Darrie. Due to COVID and other factors,…read morebetween our water damaged flooring loss, and actually getting all our hardwood flooring replaced, there was about an 8 month time lag. This was in no way due to a delay on their part. We kept having delays, but Darrie was kind and patient and worked with us every step of the way. We had had hardwood flooring installed only two years earlier by another company, and Flooring America's installers were great. They were courteous and professional, and they took their time and did an outstanding job. It was a much superior installation to the previous company, who "rushed through it". I wholeheartedly recommend Flooring America!

We had the greatest experience with Carpet City. Our business contacted Eric Robinson and he…read moreresponded promptly! Our medical office needed all of the floors replaced that were done previously by another contractor (very poorly). Eric and his team, including Adrian Alvarez, worked quickly, efficiently and with attention to detail. Adrian and his crew kept the staff updated with each step. They accommodated our requests so that our office may remain open while they tirelessly worked. They were friendly, professional and did a wonderful job. We would definitely recommend them for any flooring needs!

DO NOT do business with Carpet City. The customer service and initial sales process was awesome. Up…read moreuntil the time they cashed my last payment. After a few months, my flooring began to buckle up all over the house. When I contacted Carpet City they told me that is was up to the manufacture to handle the warrant and repair. The manufacture said it was not installed properly. After a year of back and forth with Carpet city and the manufacture, my new hardwood floors still have not been repaired and I have not received my money back. I am having to spend more money to pursue legal services to get this resolved. You are better off going to Lowe's. Patrick Asheville, N.C

Pleasantly surprised at the quality of the product and installation of the product we selected…read more Devon was very helpful with the selection of flooring. Getting the estimate was lengthy but very competitive with the other estimates we received. That frankly surprised us as we expected them to be higher by a lot. Very happy with the installation team and the results. Highly recommend.

Very frustrating experience. Selected some carpet we liked and the person measuring the room came…read morequickly. Went to the store to order a few color samples and get the price quote, which turned out to be much higher than anticipated. We asked for a breakdown of the cost and were told that they only give a breakdown after they receive the money!!!! We said that was absurd, but the saleswoman, Angel, held firm to that policy. Needless to say, we went elsewhere. Just as well, since the color samples never arrived, even after Angel said she would reorder them.

We are thrilled with our new wood floors. Mike the sales rep was great from beginning to end. He…read morediscussed what we wanted did the measurements and kept in touch throughout the process. Lorenzo and his crew were incredibly fast and efficient laying the wood. We were amazed at how well they lined the wood to match our other wood areas. Jose and crew were terrific with the finishing work. They were all so polite and nice and conscientious about our home. The price was very reasonable compared to other estimates. I would definitely hire them again!

Carson came to talk with us about our needs- a complete floor refinishing in three rooms. Scheduled…read moreit with him and started on our agreed upon date. We are extremely happy and pleased with the work his crew did! Hats off to Ted who handled some repairs after an appliance guy scratched our days old floor! It looks perfect. All in all, we trusted Carson from day one and didn't look elsewhere. We are so glad we used WNC!!!

Carson and his team were terrific! Carson came out, reviewed our flooring issues and provided an…read moreestimated repair. On the day of repair they were on time, did wonderful prep so as to eliminate dust and did an awesome job. I highly recommend Carson's WNC Precision Flooring. Diane C.

We worked with Karen at Gennett to select the flooring for our new house. She was very…read moreknowledgeable and helpful. She educated us on different products, woods and made suggestions for our house. She was very polite and let us talk thru what we really wanted. She helped us choose the perfect floor and we are very happy with the results. Thank you for a great experience!

I needed help with office hard wood floors and was looking for a specific stain. I decided to…read morecheck out Gennett and the lady knew EXACTLY what I was looking for! I explained the situation and she took me back and showed me the example sample of what I was looking for. Incredible place! So knowledgeable!

I called Medlock and Associates for my project in Mars Hill. We renovated a 1930s rock schoolhouse…read moreand they were the only firm that got back to me. They ran the load to determine the added supports needed to complete the loft apartments in the previous gymnasium. From then on, they are the only firm I call. I'm also an active real estate agent in the area. They provide accurate information to my clients on the homes they are under contract on to help them make the decision whether they want to buy the property or not based on the needed repairs. They also share their list of contractors in the area that can repair any structural issues. Their skillset is invaluable to anyone who comes across a structural issue. I highly recommend to my friends, family and clients.

I was working with a contractor on an issue where the screened in porch on my house was coming away…read morefrom the main house so he looked at it and said that he recommends an engineer to be involved. Sounded good to me and he had an engineer that he has worked with before. He sat up the appointment and I met him and the employee from Medlock who both the contractor and Medlock employee led me to believe that he was an engineer. The Medlock employee took photos and some measurements and the contractor told me that it would be $500.00 then when we were all leaving the contractor and the Medlock employee said it would be $750.00. Then I get a bill where it showed that the person who looked at the house was a Project Manager and the letter had an engineer stamp on it and a hand drawn picture of the deck with what appeared to be supports to take it down. I called the office to inquire why a project manager and not an engineer looked at it and charged me $750.00. The Office Manager said that is the way they do it, send employees out and then they stamp it with an engineer stamp. I questioned had an engineer looked at the property as it was my house with a very serious issue, her reply was that the project manager talked to the engineer. I am new to Asheville but feel like this is very deceptive practice and when I called the Operations Manager she said that they do it all the time. My concern this was a very serious issue with my house and the Operations Manager said that there is a seal on the letter even though the engineer never looked at it. I have never had an serious issue with my house like this before but I do not feel like a 1 paragraph letter with a hand drawing on a serious issue that didn't give me an option to repair or a plan to rebuild.

With no warning I went in to find they were closed for inventory. Apparently they closed the day…read morebefore and didn't tell anyone, with no remorse or sorry they refused to help me. The salesmen on the floor are the laziest people and do everything they can to stay in their cushy chair. I won't be back

A high quality building supply with huge show room as a bonus. They carry many building products,…read moremany brands of siding, decking, windows, doors, roofing and all accessories at good prices and with great service. They give a discount for cash or check over credit card. I needed a new roof and was able to take the material list from my roofer. Had it all delivered to my roof top in a couple days by a highly skilled crane operator. Top quality roofing shingles in many colors many brands, all mounted on large display panels. They have great selection of underlayments, trim, flashings, plywood, nails, adhesives, skylights and vents. Everything is in stock in the attached huge warehouse. Better service, better materials, better prices, bigger selection, excellent knowledgeable staff, I will never go to a big box store again.